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MAGNETIC Bike Lights: Brightening Bike Lanes Worldwide's video poster
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Classic design, world-famous bike culture, and dark winter days... This is Copenhagen. Our bike lights are inspired by all three. Read more

1,539
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$75,417
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Funded!

This project was successfully funded on September 21, 2012.

Classic design, world-famous bike culture, and dark winter days... This is Copenhagen. Our bike lights are inspired by all three.

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Final Address Form

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Hello North American Backers,

Please fill out the form in the link provided and we will start shipping the lights as responses come in.

http://goo.gl/forms/yhGrFtbX5a

*Note - ALL BACKERS from USA, Canada and Mexico must fill out the form.

Thanks!

Lights have arrived in the US...

13 likes

Finally, the lights are on US soil -- they arrived safely on Thursday to our warehouse!

At the moment, I just wanted to mention that to keep communication alive.  We'll send out a final address form in the next day or two, so stay tuned...

Best,

Will

From the US side...

4 likes

Hi Everyone,

Here's the deal.  The lights are now being put on a boat and shipped to the US.  The last couple of months we tried on numerous occasions to get them in the air, but the main distributor in Europe didn't have UPS, DHL couldn't ship them as they were packed, etc.

In an effort to just get them moving we recently opted for sea freight.  The transit time to warehouse is 3 weeks give or take.  From there, we will simply stuff packages and get them going.  When we are close to landing them -- so, maybe three weeks from now -- I will send out a last form for address changes.

Sending your addresses directly in an email, as many of you now are doing, is not efficient, but the form I send will separate the important info and make the supply chain a lot more efficient.  So, with that said, please hold off on sending address changes.

On a personal note, I will again apologize for my recent laggings with communication.  However, the last time that I updated, I thought the lights were on a plane and it turns out they were not.  In the interest of not having to explain myself again, I waited until things were on the go.

Along that thread, this whole debacle, among other international communication and logistics issues with overseas suppliers, is forcing me to close my distribution business.  That said, this final task will be it for the company and the money to send these is now coming out of my own pocket.

Beyond that, I wish I were in a position to get people refunds for the wait and for the whole runaround, but the reality is that this has exhausted my resources and I just need to complete this last bit of business and put it behind me.  I paid for these lights in September 2012 -- all of them.

I hope everyone will understand where I'm coming from and realize that I am also at the end of the line with patience.

But soon, I'm now sure of it, we can all close this bad experience and move forward.

I appreciate everyone's understanding and would ask to please wait for an update instead of filling up my inboxes.  The second email that was listed in the last update will get you no where and I'm not even sure why it was listed.

Also, the phone number is inaccurate and no longer leads to my business.

If you feel you absolutely need to contact me, please send emails to will@boxcycles.com and put "THIS IS IMPORTANT" in the subject line.

Regards,

Will

Shipping to the US

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We are truly very sorry that all North American backers still has not received their Magnetic Bike Lights. We are pushing hard to get it done.

Our US distributor Boxcycles are in charge of all North American shippings. For any address changes or inquiries about deliveries please contact William Kearins directly.

Boxcycles
4 Dove Lane Andover,
MA 01810 USA
email: will@boxcycles.com or ahoy@coastprojects.com
tel: 617.418.9085

Overdue Status Update: The August Edition

4 likes

Dear Backers,

It’s been a few months since you’ve heard from me ­­-- the North American distributor ­­-- and for that I apologize. Rather than make excuses, I want to brief you on what has happened because when I made my last update, I was under the impression that the lights were ready to be put on a plane and shipped to the warehouse in the US with the week. ­­ That was in mid-­April. Obviously that didn’t happen, but here is what did happen...

  • April 18: ­­ I posted and update and received lots of replies from backers ­­ thank you for that. The same day, I contacted the main distributor in Copenhagen and we agreed to use UPS for shipping.
  • April 24: ­­ My UPS account info was provided along with shipping address and related details to the main distributor.
  • June 26: ­­ Two months later, this message received from Copenhagen­-based distributor and at the time, I was under the impression the lights were on the move from the factory and was wondering where they were... 
  • Distributor: Finally we got the batteries cleared. It has been a nightmare since shippers do not want to airship them due to this many can affect the planes. I am very sorry for the delay, but towards you is going: 1235 flash modes 15 flash/steady mode. 5000 batteries. So you will have 23 spare sets of lights for complaints or testing. All the flash modes have test batteries, why you need to add four extra batteries per set of light. For the steady mode ones batteries have already been replaced so no need to send customers extra batteries.
  • July 9: ­­ After summer vacation, my response... Thanks. Have you posted this update? Or should I? Also, can you break up the parcels from the pallet? UPS will only take the smaller parcels. Once you do that, just use the account number I gave you and let's get these things moving.

 __________

The last month has been back and forth with how the UPS can work internationally. This I will take blame for, especially because I have been preoccupied with other things. At the moment we are sending the shipping labels and are hoping the lights will ship within the week and will land within two weeks.

Thereafter, I will work to get these in and out as fast as possible.

Those are just the facts. I’m sure they won’t make you feel any better about this whole debacle. I think that, put simply, we underestimated the amount of work and time this would all take and rather than deal with it head on, everyone involved assumed everyone else would be effective in communicating. In reality, that did not happen. I apologize again, on behalf of myself and everyone else for the extremely poor communication.

Thankfully this is just a PR and supply chain fiasco -- the design and function of the product is still of the highest quality

And hopefully the lights will brighten your day soon...