Hello Kaosballers! I'm here to give you a brief update about where we are now in the shipping process.
The boat has landed in the EU, and packages are now at the EU distributor. They should have begun shipping this week, and they have estimated that they will be mostly done with shipping by Tuesday. However, because of differences in time zones between our offices in Atlanta and the shipping hub in Germany, we may not receive tracking information at our offices until Wednesday. We will send out tracking numbers to backers as soon as we receive them. If you don't receive yours by Wednesday, don't panic! You will be receiving it shortly.
Most APAC backers should have received their tracking information, but we will post an update once we have confirmed that all packages have been sent from the distributor.
If you are located in the US and have not received your package, please check to make sure that your order has been confirmed. If you have any questions, please email us at email@example.com.
Thank you so much for your patience as we draw closer to the end of the shipping process, and thank you all again for supporting us!