Yes, this campaign will be US- Customs Friendly, CA- Customs Friendly, UK- Customs Friendly, EU- Customs Friendly, AU- Customs Friendly, and NZ- Customs Friendly.
Therefore if you live in any of these regions and have any additional charges for receiving your package, simply email email@example.com and a copy of your customs receipt and we will reimburse you via PayPal.
If you live outside the listed areas you will be responsible for paying any additional charges for receiving your package.
All (non Tiny Epic Dinosaurs) items added on in the Pledgemanager are not customs friendly, all charges from add on packages are the backer's responsibility.
In the past we have had many packages go missing or get lost when shipping to Mexico, Central America, South America, Africa, Russia, and the Middle East. If you live in one of these areas and your package goes missing, we will re-ship your package 1 time at our expense. If the re-ship also goes missing, any future re-ships will need to be at your expense or we can offer a refund of your pledge. Thanks for your understanding.