USA Hub Shipping Update
We wanted to provide a brief update to how the shipping of Zombicide: Season 3 is proceeding from the USA Hub. We have accelerated our fulfillment by expanding to three full teams working to pack orders and ship them from the USA Hub as quickly as possible. I will give a break down for each region below.
Please note that the information provided below may not include Late Confirmed backers who either did not finalize their Pledge Manager on time or did not pay for their shipping costs on time. Those pledges will be handled towards the conclusion of the USA Hub Fulfillment.
We are packing and shipping out pledges at a breakneck speed. We should be able to have US pledges completed by the end of next week.
We are continuing to ship our pledges to our Canada Hub. Those pledges are shipped via freight from the USA Hub to the Canada Hub. We expect the final pledges to be sent to the Canada Hub within the next week or so.
Mexico, Central America, South America, Africa and the rest of the world:
We are packing and shipping all pledges as they are processed. Data is currently limited on the progress. What we can say is as those pledges are received by the fulfillment teams they are packed and mailed out. They are nearly completed, but because of how they are being processed, the exact status is unavailable.
Australia and New Zealand:
We want to remind you that if you have experienced a shipping mishap such as received the wrong game or another backer’s pledge, please read update #68. Please follow the instructions in that update if you have not done so already. We are going to begin shipping out corrected orders very soon. We are still working on the exact timing and details. As we have that information we will continue to provide updates to you.
As mentioned in update #69, only a small percentage of pledges shipped from the USA Hub were affected by the missing Nikki and Miss Trish miniatures. We are currently dedicating all fulfillment teams to mailing pledges. Right now, our primary focus is the fulfillment of the remaining pledges. Once we have completed that, we will begin mailing out to the backers missing those miniatures.
We will continue to provide information as it becomes available. Once again, we would like to thank you for your patience and support.
Thank you all and take care,
The CMON Team