EU orders will be shipped from our affiliates in the UK. All other international orders will ship from our US warehouse. We will apply your shipping charges to clearing VAT and import duty for you if you are in the EU so you will not need to do so yourself.
While the campaign is running, please use the "Support" button on the left hand side of your screen, in order to send us a private message on Kickstarter. After the campaign ends, please email firstname.lastname@example.org for assistance.
They are plastic, but in different types (one type for organic shapes, another for weapons). Check out this video of an assembly and painting of a production model, which is the best illustration: https://www.youtube.com/watch?v=7KYrL4BzEeg
You may trade in up to 1 Faction Starter in King for $40 in credit, or up to 3 Faction Starters in Ancient King for $35 in credit each. This credit may only be applied to optional items and not shipping charges, if required.
This would be $15 for 1 Faction Starter, $25 for 2 Faction Starters and $40 for 5 Faction Starters. We'll use the cheapest combination. If you trade in a Faction Starter, your shipping will be reduced accordingly.
We can't collect that information while the campaign is running. After it's over Kickstarter will send you a survey where only basic info will be collected to seed our database. We will then contact you via email with a link to our pledge manager where you can select the specific items that you'd like.
Don't see the answer to your question? Ask the project creator directly.