I've now sent two emails to your customer services and a third today, I've had no response yet! Rather disappointed in the lack of response?
I like so many others wish for the deadline to be pushed into February, so that I can purchase most of the add on items. Wish that'd I'd pledge their amount up front now, but am new to KS, will learn from this.
@Lazerus01: Hello! To access your Pledge Manager, please go to https://ckpm.coolminiornot.com :) If you have any other doubts, you can read the update above, it has some general information about it. Let us know if we can help with anything else!
+1 with others here. Too many projects are pushing their PM deadline too close to the end of the holiday season. It would really help to have an extra 2 weeks to budget accordingly. Wish there was more money to go around, but can't help but feel I'll have to short myself some addons.
I'm another person who would appreciate the deadline being extended until the end of the month
It will be great if you delay the end date until the first week of february so we can buy more add-ons.
+1 WarWolf and others in this pledge extension plea.
Is there any chance of putting the closure of the pledge date to the end of January/ beginning of February to enable those that get paid at the end of the month to pledge enough money to cover what they want. I envisage that if it remains the same that the project will miss out on a whole swathe of people who can't afford to increase their pledge after the festive period.
I still have not received a pledge manager link and despite numerous emails to support I have not had a response.
I'd be up for a later deadline. Xmas has done a number on my bank account so I won't be able to grab every thing I wanted with the current date. If you can move it up till at least the start of February myself and others would appreciate it.
@Ben Holland: Hello Ben! Can you please write to firstname.lastname@example.org so we can help you with that? Thank you!
Thanks CMON: Pledge Manager worked flawlessly and the shipping is extremely reasonable (three complete base pledges, plus one set of all the extras except the lithographs and extra dice, shipping to Ottawa in Canada for les than $25.)
I did break down, unlock my pledge, and add the art book after my first completion of the PM. Not a hitch; the change went smoothly.
You've done a great job for this backer.
What a really stupid deadline, at least make it the end of the month or early February? I won't have been paid before then and if the deadline is kept at 22nd January, I won't be upping my pledged amount! C'mon you know it makes sense!
Please push the pm deadline to early February! It makes a huge difference in my wallet. :)
You didnt answer me on KS (for 11 days) and you didnt answer me on FB - would you PLZ tell me whats wrong with the pledge manager and where i can see what amount i pledged - i cannot add shipping, i cannot add items i dont know if i bought too much - nothing.
troubles there too... no mail for the PM link, when i go to the site, others orders and pledges appear but not the others.
ticket sent but i have a bad feeling as most of you have no answers....
hope it'll be fixed for all very soon
Is there any chance of moving the pledge date to the end of January to allow people to recover from Christmas expenditure and get in another pay day before pledge is due. I'd really struggle giving this project the attention and monies it deserves if the pledge dates remain the 22nd!
I am did not receive an email, So I tried the reset, but that tells me I don't exist.
I did want to increase my pledge but never found a way to do so.
Got the core box plus the Apocalypse. It was tempting to get the Men of Faith box as well, but it just lacked that little extra thing to make it feel worth it. If it had extra dice, some universal upgrade cards or new areas of the city to play it, then it might have been worth it.
I wanted to add the Gamma team as well, but I need to try the game a few times before spending even more money on it. I must resist the sin of Hype. :)
@Dan - Shipping costs are constantly going up, and just the base pledge for this alone is quite a few boxes! (Core game, 2 team boxes, 5 sins.) The shipping cost is well in the realm of normal.
I logged in to the Pledge Manager but only found my Blood Rage order, no The Others: 7 Sins order. I sent an email to CMoN and I am waiting for a reply. I suggest all supporters log in to check the Pledge Manager as soon as possible even if you plan to complete it near the deadline.
Question for those who have pledged for other Cool Mini Kickstarters. Is it common for them to have such high shipping costs? I'm located in the northeast of the U.S. and just for a base pledge without any add-ons shipping is nearly $18. Compare that to the $19.20 I paid for shipping for the Conan, (King pledge) Kickstarter including all the Kickstarter exclusive add-ons; which is most likely shipping from France. Also I might add that because of the higher amount of stretch goals unlocked in the Conan Kickstarter compared to those in this Kickstarter the weight of the Conan boxes will likely be heavier than those of a base pledge for TO7S. So as I asked at the start are the high shipping costs on a Cool Mini Kickstarter usual? Perhaps I'm not accounting for something but to me shipping seems high but as this was my first Cool Mini Kickstarter I can only compare it to other Kickstarters I've backed.
I am not getting an email with my pledge info. So I did the reset, but I am also not getting that. I really hope this doesn't effect shipping dates.
Worked great for me, simple to add stuff, confirm address and then it tells you what the shipping price it will be. Also shipping seems reasonable to me. One core set, all add on boxes, the art book and the tokens and it only cost 17 and change to ship to Canada (Ottawa, Ontario). Also, @AJ, an FYI as it's with paypal, if you confirm it, the money goes through right away...
Why'd you have to put it as early as the 22nd... gah! I mean most people get paid now then have to be careful with their money till the end of January.
Can't the deadline be pushed back a little till the end of the month? I know it probably won't but no harm asking.
you can get everything you want and as much as you want!
If I pledged $1 originally, is this my chance to pick all the tiers I want and pay more?
Unable to confirm my address... not sure why although the STATE field is showing red no matter what I input. Email sent... hopefully something easy to fix.
Glad to know we got 30 days to save some money.
I found the pledge manager easy to use and refreshingly simple compared to campaigns from other companies. I liked the simple design. Sorry to hear some people are having trouble!
Pledge Manager not working for me too.
It doesn't accept my user / password and can't get a new one -_-! .
@Dan you can see the total price after confirming your address. Unfortunately CMoN only computes shipping based on destination and the total weight. CMoN is notorious by its high shipping; those who said acceptable are probably those who had already backed other CMoN projects before. I'm charged $43 for basic pledge only (I live in Taiwan). Well, that's "acceptable" since they charged me $63 for Z:BP.....
I've been trying to get a new passord for weeks, never get one. Sent an email to cmon, weeks go with no reply.
The Pledge manager isn't working for me. Same as the others it neither accepts my log in info nor does it send me any E-mail ti reset my password.
Couple questions for those who have managed to go through the PM successfully. First is it possible to go through make selections and get a total including shipping without having to actually commit? Second it seems, (for those who have posted) that shipping charges are higher than what was expected? Are there mitigating factors that influence the high shipping costs, other than distance and amount of items selected?
Hi my credit card was expired I updated it but it's not letting me run it again if you could please contact me I would really appreciate it thank you.
My shipping is $34.09, but I got to get some money into my PayPal account soon. I just purchased a ticket for Medieval Times for NYE, plus got to pay my rent.
I too am having errors when I try to access the pledge manager. First it says the URL in the email to me is no good, then is claims it sends me a password reset followed by "Oops, something went wrong" and no password email comes. Then is has locked me out of the site for "security" reasons. I have emailed the support address already. And the only reason I have to get a reset is that this is the only option available because of the bad URL claim. It did not recognize my Kickstarter login information which is why I requested a reset email. Not sure why this pledge manager from Cool Mini is working differently than the other one I used for Blood Rage from them. That worked fine with not a hitch.
Dayum $23 shipping
i encounter error 500 on trying to reset password... no email received either...
Isn't even showing up there for me at all.
I can just see the previously backed Zombicide stuff.
Same as Andy Poelma, here. :/
My link did not work and the password reset gave me a SMTP error. "SMTP Error: Data not accepted."
@Paul Murry Mine knew the right amount, the first 2 times I tried there was no checkout with paypal button I just hit continue and my pledge was confirmed. I have no idea what I did differently the 3rd time that the paypal button showed up but it is correct now.
Same here, Damien. More than I anticipated.
$13 shipping? I'm looking at $24.40 for $100 worth of goods to CA. Where do you live @Paul Murry? Atlanta?
The pledge manager worked for me.
I filled in my address.
Then filled in my extras.
I got a total of $190 + $13 shipping and was asked to pay.
I clicked on PayPal opened my PayPal account, and was charged $13 for shipping. So the website knew that I had $190 credit in my account.
I unlocked my pledge a second time went back in and selected my items again and this time was prompted to check out with paypal. I have no idea what was going on before, but this time it worked I just had to pay my shipping charge,
'Thoroughly explained' aren't the right words, but the pledge items are listed =P
After you update what you want, and save it, and put in your address, it's able to calculate shipping and THEN gives you a total items / total pledge / total cost remaining confirmation. It ultimately is thoroughly explained, but not until you're in the later steps, so many people wont notice.
As I was in the PM the first time I have seen my FAITH pledge with all the additional sins and the Beta and Omega team. Both are stretchgoals included in the Faith Pledge!
As soon als I confirmed my address, the money I allready pledged was shown.
But neither the PM nor CMON knows what you are planing to take for the money you have spend in the campain. And the survey was just a check for CMON to know what they have to produce. They did not take over your survey into the pledge manager. I think the only looked WHAT the people plan to buy, but they didn't care WHO exactly plans to buy what.
Now you can order all you want. And the only flaw of the PM is, that every time you want to check the money you have spend, you have to click "Confirm Address". Everything else works exactly as I expected.