I didn't get a tracking number, but my order just arrived... missing most of the items listed on the packing slip!
No news on my end. I would really like some news. A update would be really nice
I haven't received my USA shipment or tracking info, either. I've had a lot of problems with this kickstarter, from communication issues, quality control, and endless delays. But at this point, I highly doubt that I'll ever do business with CMON again.
Still no update and nothing in my CKPM stating my phase 2 has shipped. Any news?
i live in the US and i still have nothing. looks like it's gonna be a long time. they have tards doing the shipping there
Still no news. (no CKPM info, ...)
Shipping started almost a month ago. While there are a lot of backers, I am wondering how CMON manage Xmas shipping. It should be faster than a month.
Anyhow, hope I am just ranting for nothing, but living outside of Europe/USA makes shipping a lot longer and unpredictable sometimes.
Still no tracking or shipment for me... Have all US shipments dispatched?
@Michael, I agree, CMoN really should give us an update this evening. They did say they would be finished (US/ROW) at the end of this week. Is that today, Saturday or Sunday?. I understand an estimate is an estimate, but I also believe they should pass on more accurate information as soon as they have it.
Glad to say my Parcel arrived in the UK with a terrain set. I was one of the people issued with a tracking number on 03/09/13 which wasn't collected until yesterday. So rest assured if you have a tracking reference it is 'live'.
So are the last of the US shipments going out today since it is the end of "next week" from this update's perspective?
USA shipped by end of next week, so all US backers should have their stuff by the first week of October. Sounds good to me!
Any info on when Australian backers might receive advice on shipping? Or when their missing Biohazard component will be replaced? Or even when their queries about missing components will be addressed?
It's service like this that makes me question your product quite seriously and want to ask for a refund.
Any info on when Australian backers might receive advice on shipping?
Personally I find the update again very vague: "Battlefoam has now corrected this and this issue should not recur. Sorry for any confusion or inconvenience caused."
This means nothing to me as someone who received a tracking number on 03/09/13. Is this now invalid and I shouldn't bother checking it? Should I expect another reference once my pledge has been dispatched? As it stands I have 1 tracking reference stating waiting for collection and only a comment that the mistake has been rectified. Not really helpful!
It's called SmartPost. Basically FedEx delivers the package to the local post office, and USPS actually delivers it to your door. UPS has a similar plan called Innovations.
By the way I was confused. When I got the email yesterday (Friday) it said Fedex, and probable delivery on Saturday. Since I expected to be out most of Saturday I asked a neighbor to keep an eye out for the truck. Got home today and they said no truck, but when I got the mail, there was a package from the USPS with the delivery. Since when does Fedex use the USPS for delivery? (smiles) All's well on that part at least, because I got it, but it was confusing.
I got my tracking number yesterday, and the package today. But I think there's a problem. I need to double check what was supposed to be included. I got the "We've got movement!" package, and there's an odd number of items in the pack. There's definitely one missing figure, but I think there's more as I wasn't able to pair up all the remaining items. I'll contact coolmini once I know for sure what I've got.
oh yeah everybody that has got theirs are saying this. they are of green army man quality
I got my tracking number today.
I got mine today USPS, and I have to say, i kind of wish that I was still anticipating my box. What a let down. The casting and quality is really a let down compared to what i thought was I was getting. I've backed almost every CMON KS leading into this one, and I think this one has now officially thrown me off the train.
I hope it is for us, but for them I hope it goes forever.
no number here either, i do need it as this is mailed to my forwarding address...
Still no tracking number or miniatures for me.
close Surprize - I think it's 3, but two of them are on tea break !!
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i've got no tracking number and no miniatures yet :(
hope i get them soon
never got tracking, but i did get my minis!
Well I live in NJ and have not seem a tracking email or anything yet.. wonder if I fell out of the system... will keep hoping
I haven't gotten my info either. I think we are just at the back end of the list. I'd check again after next week though for sure.
I had the same question as Brendan. I had a lot of minis out of wave 2 but didn't see any info sent. Is that normal, still inkling, or contact support?
I haven't received any shipping info for wave 2. I am a US citizen.
I added on the Calamity Crew and the updated rulebook (and I upped my pledge via Pay Pal).
Should I contact support?
The nightmare is almost over!
Thanks for the update! Glad to hear it is all finally coming together! : )
Good! Glad to hear it is finally shipping!
@Zero Tracking info is scanned and uploaded in batches - international mail to Canada will take about 1 to 2 weeks to get to you depending on where you are in Canada.
So why haven't any of us in Canada without terrain packs received anything?
@Anthony This should not apply to you - if it's a Fedex number that isn't tracking please get in touch with email@example.com - our response time will be a little slower due to the higher volume we're experiencing, but we'll make sure you get your items.
I was wondering why I haven't received my parcel, but seeing the new stuff all ready on sale on eBay has annoyed me a bit seeing I now have to wait ....again.
Does this also apply for US backers that received tracking info that isn't live? I got my number one week ago, and it still doesn't register on the tracking site
Yes, Canada ships from the USA. Any destination that is not in the EU ships from the USA.
Can we Canadian backers assume we're bundled into the USA shipping?