Frequently Asked Questions
How do I get the optional items? How do I tell you what options I want? Can I get multiples of the Guildmaster pledge?
Just add the appropriate total to your pledge. If you want, for example 2 Guildmasters with all the stretches, just pledge $200 and choose Guildmaster pledge level.
We have a Pledge Manager which is basically a shopping cart that we will give all backers access to after the campaign completes.
From there you can pick and choose the items you want, as well as top up via Paypal for additional items that you would like at that time.Last updated:
We base it on how much it cost to ship our past box game projects, such as Zombicide and Rivet Wars.
In the USA, this works out to about $11 per package when shipped via Fedex Home
In Europe, costs increase the further you go out of Germany. The base cost is around 5 Euros for import and logistics fees, with actual shipping in Germany at under 5 Euros (so 10 Euros total), France, and UK at 12 Euros (17 Euros total), Italy and Spain at 17 Euros (23 Euros total). This is for shipment via the very reliable courier service rather than national post. We'll accept shipping payment for European backers in Euros instead of US$ so as to avoid double conversion fees (your Euros to our US$ to our shipper's Euros... madness!)
In the Asia Pacific region, the base cost is $3, and shipment increases the further out from Shenzhen it is to ship. Hong Kong will be under $10 and Singapore under $20. This is via Fedex international - Australia is particularly expensive for Fedex but we're investigating China Post if you are willing to take the risk of the public post losing your item.
Closer to the ship date, once we have all the weights and box dimensions of unlocked add ons we'll be able to give you all a very clear idea of how much shipping will cost, but we don't expect it to deviate very far from this unless there's a major change in courier rates.Last updated:
Minis are pre-assembled and unpainted, and the bases you see are 25mm for the Heroes and monsters, and 39mm for the Troll, Beastmen and Minotaur. They vary from around 25mm to 45+mm tall.Last updated:
War Paint figures are painted to a tabletop standard, i.e. pleasing to the eye for game play use but not up to competitive standards.
Please see here for examples:
Base color is applied, and then details are picked out such as eyes, mouth, teeth and any other major markings.Last updated:
Are stretch goal and optional figures painted in War Paint? If not, how can I get those painted too?
War Paint only includes copies of the core game painted, together with the Nameless campaign and Sonja.
Towards the end of the campaign we will offer all War Paint backers the option to get painted sets of Beyond the Grave and all the stretch goals and optional items. This will average at about $6 per figure (same as War Paint). These will be a set of figures painted, without the cards, boards, etc.
For example, you can order Beyond the Grave (23 unpainted figures including Elysia and all the game components) and also the Beyond the Grave painted set (23 tabletop painted figures including Elysia, without game components) - effectively you will have a complete painted and unpainted set to play with.Last updated:
We can refund you within 60 days (fees included) of the end of the campaign (new Kickstarter feature), and we have a policy of no questions asked refunds after that less Kickstarter and Amazon fees (which we can't get back from them after 60 days) - provided we haven't begun packing your pledge for shipment (usually about 4 to 6 weeks before the actual shipping date). If a component cannot be delivered AT ALL (for example, on our previous project Relic Knights painted sets because Worthy Painting, the contractor supposed to paint, closed its doors), we refund that completely including fees.
All refunds after the 60 days close of the campaign are processed via Paypal only. Within 60 days refunds are reversed either to your credit card or Amazon Payments account.Last updated:
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