Frequently Asked Questions
Synology, Qnap or Iomega devices are Network Attached Storage (NAS) devices. They add a new folder or virtual hard drive in your computer, and make it accessible from all your devices. Owncloud works the same.
This hard drive or folder is yet-another-memory, a separate place where you have to copy, move, your files into. So at the end of the day, if you use these solutions you still have to constantly manage and figure out where is your data.
The main innovation in Lima is that it manages all of your data for you. Not only the contents of a specific folder.
The Lima app replaces the entire file system of your computers. It handles everything: from the pictures in your "My Pictures" folder, to the files on your Desktop. So it really does feel like all your devices have the same memory: you can download something on your Mac, and open it on your PC.
Everything is in Lima, and the Lima app makes synchronization invisible to you.
Want an example? You should watch our demo video, in the "Lima apps" section. Tell us if it's clear enough!Last updated:
We do. The shipping price is the same for US and international backers.
This price included in the description of the reward you want to receive.
- If you backed us on our December batch (rewards at $59, $69 and $129): you'll have to increase the amount of your pledge by $10 per Lima to include shipping (For a reward at $59, add $10. For a reward at $69, add $10. For a reward at $129, add $20).
- If you backed us on our other batch: shipping is included in the rewards. You don't need to add anything to your pledge. We've followed your advices and comments, and you're right: it's much simpler this way.Last updated:
Kickstarter lets you to increase your pledge via a blue button, [Manage my Pledge], on the top-right of this page.Last updated:
As for now, we've planned to let you the choice between a US or an EU power adaptor. However, we'll do all our possible so most people can get the power adaptor they need.
Right after the campaign, we'll send you a survey to count how many people need a UK adaptor, how many need a AU adaptor, etc. If you are enough to need the same adaptor, we'll do our best to ship it.Last updated:
Not yet, but it's something high in our priority list. We are working on it.
Hopefully, in the near future, people living in the same house will be able to use a single Lima. They would be able to share the same hard drives, without sharing all of their data with each other.
However, this "family" feature will probably come only a few months after we ship.
For the time being, we advise you to consider using one Lima device per user: you will win both in convenience and performance.Last updated:
We got loads of requests for putting USB3 and Gigabit ethernet in Lima, and we've serioulsy taken them into account.
We'd love to do it, because USB3 transfer speed makes everybody dream. And we can't miss a chance to make you happy.
However, two thing worry us:
1. First, for a small startup like us -- producing *only* (wooohooo!) 5,000 devices, putting USB3 and Gigabit ethernet would make Lima a -least- 2.5x more expensive than what it is today. You Lima would cost you around $200. In fact, putting USB3 is not just about changing the USB port: it's about redesigning the electronics inside Lima and changing every component inside. It would also make manufacturing far more expensive for us.
2. Second, even if USB3 would make you Lima device faster, we're not sure you'll feel a big enough difference when using our solution. Here are some explanations (let's go a bit technical):
When you connect an external USB hard drive directly to your computer, data is written directly on this drive everytime you modify or copy a file on it. So everythime you press "save" when editing a big file, your computer waits for the data to be transferred to your drive. This process was quite slow when using USB2: 480Mbps. USB3 is 5Gbps, or about 10x faster. That's why in this configuration, it makes a lot of sense.
However, when you connect your drive to Lima the process is different:
To avoid performance problems, we just apply a very simple rule: we keep temporary local copies of the files you use the most in your local drives (if possible). It means that when you ask for a file, your device will check if it doesn't have a temporary local copy of it. This is named "caching", and we do a lot! All these operations are transparent to you, the user.
So when you save a file, the data will be temporary stored on the local hard-drive/flash of your device. This is a very fast operation. In fact, the hard drives inside your computer use SATA3 to communicate with your system. SATA3 is 6Gbps: it's 20% faster than USB3! Of course, we *do* need to transfer these files to your Lima afterwards. But this second part is completely asynchronous: it's done in the background, so you won't feel it as a user. It *will* take some time, but as the file is already saved (at the opposite of what happens when you use a regular USB hard-drive), you won't have to wait for the writing to be done: so it doesn't matter that much.
Due to the small perceived difference between using USB2 or USB3 in the Lima device, we've opted for a USB2 design. Thanks to this choice, we could make Lima far more affordable. Our philosophy at CGC is to build devices with the best perceived performance as possible. Not to sell you big specifications that would make you pay more without being worth it.
Feel free to react. We'd like to hear your arguments.Last updated:
What’s good with Lima is that it’s entirely private and decentralized. So Lima can work independently from any servers, and continue managing your data even if our startup dies (disclosure: we don’t plan anything like that).
The only thing we manage on our side of the equations are updates of our app and the web interface of Lima. In case of company crash, we’ll do our best to open source at least the most critical parts of our code, so the community continues improving the solution every night.Last updated:
We already gave insights on this one, but here is a more complete answer:
"You also asked us about improvements, stretch goals, ... We need to deeply think about the implications of such choices before giving you a proper answer. We won't tell you ‘yes, we'll do it’ without *really* knowing if we are able to. Answering you too fast would not be serious.”
You gave us very interesting advices through this forum and via privates messages: USB3, Gigabit Ethernet, pledge discounts, multi-USB ports, free shipping, color options, a dock, a future discount for future versions of Lima. Some of these ideas are awesome. We’d love to receive more.
We’re thinking hard about what would be best for this campaign, but we can't tell you yet if we'll offer stretch goals or not. Our secret is that we don't want to make the production late because of additional goals. We’ll do our best.Last updated:
Android and iOS applications will be provided. WP8 should follow. They'll be obviously free.
You'll be able to access and modify your files from our application, a little like you can do it today with the Dropbox app. The difference is that all your files will be there: from your “Desktop” folder to your “My Documents” folder. You’ll be able to listen to all the music from your “My Music” folder and to watch all your videos from your “My Videos” folder. Just like if you were on a PC or a Mac.
Anytime, you can ask Lima to keep files or folders for offline viewing. This enables you to access/edit this file or folder even without a data connection. It works a little like Spotify or Google Music.
Integration with other apps is done through the “Share” button: Lima enables you to send files to your friends in just a few clicks. When you take a picture from your smartphone or your tablet, it gets automatically uploaded to your “My Pictures” folder in Lima.
We also provide a SDK to enable mobile developers to integrate our technology deeper in their apps, to provide a new set of experiences.Last updated:
Lima is not a folder like Dropbox or a hard-drive like a NAS. Lima is designed to replace the memory of your devices by itself, so that all your devices will have exactly the same memory, and (by extension) the same content.
So it’s like if your PC, your Mac, your smartphone and tablet had all exactly the same “hard-drive”.
Lima will bring more space to your devices. You won't feel any changes. You don't need to move your files in another location: just let them where they already are, in your "My Documents", "My Pictures", "My Videos", "My Desktop" folders.
Lima only manages your documents, music, pictures and videos, it ignores your applications and your systems files.Last updated:
The following is a little techy. The last paragraph sums up.
Lima uses asymmetric cryptography. When Lima is installed, the application generates a RSA-2048 pair of keys, identifiable by the user's email, and with a private key protected by the user password. This private key, which is what authenticates a user in the Lima system, is stored in your Lima and your devices. We don't know this key because we don't have your password, so we cannot - us or anyone else - steal your identity.
AES is used to encrypt your files, using a key derived from your user key.
When you want to access your files from the Web, we'll ask Lima if you're really you: we're just a third-party, and we’ll do the relay. Even there, we won't see any of your data as everything is encrypted. Note that the Web access can be disabled if you don't even want us to be a relay.
To sum up, we developed Lima in such way that your Lima is the only one which contains your real identity card. It is impossible, even to us, to steal it. That's another reason why we are decentralized, and why we say Lima is an anti-PRISM solution: we cannot access your data, or provide the access to anyone, because the security is built this way.Last updated:
This paragraph is a little technical. Feel free to ignore.
As mentioned, each one of your devices is connected to a decentralized P2P VPN.
Every "Lima"-ed device is given a unique name, a little like a domain name. Each device has to announce to the network its name and how to be contacted. And when another device wants to talk with it, it asks to the decentralized network how to reach it.
So, Lima works even if you don’t have a static IP. The VPN is made to handle this common situation.
If two "Lima"-ed devices want to talk with each other, and are on the same network, the transfer will be done locally, without going through the Internet. That's why transfers are faster when you're connected to the same LAN than the Lima.
Please be aware that most of the VPN solutions have a "star topology” (ie OpenVPN), meaning there's a central server somewhere which relays all traffic. This is not something which can be done with Lima, as we do *not* want to manage your traffic, for security reasons.Last updated:
Lima supports the following file systems: FAT32, NTFS, HFS+, Ext3, Ext4.
If Lima can read the content of your drives, it will not format them. It will try to use them as is. The initial contents of your drive will be put in your computers, as shown in our demo video here: https://vimeo.com/69322475. You are free to reorganize these contents as you which in your computer.
Lima will only format your drives if they are unreadable. In this case, the default file system used will be Ext4. Of course, Lima will ask for a confirmation before formatting anything.
If you have several drives connected to Lima, they can use different file systems.
On your drives, Lima will reorganize your files to replicate the same folder hierarchy as your computers. Your files will be stored in readable format, so you can read your data directly from your disks should any problem occur.Last updated:
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