Thank YouAfter finally getting a good night’s sleep the team here at Roberts Space Industries would all like to thank you for helping us make history.
It's gratifying to see Star Citizen mentioned across the gaming and mainstream media; how its broken records, how it shows that people still believe in PC games, how they want to play a space sim, how it is another nail in the coffin of the traditional publisher model.
We hope that you will feel the same way.
Even though a lot of press and commentators are praising our skill in running a campaign, the secret sauce that really made Star Citizen happen was YOUR dedication. Your belief in this game energized us as the days got long. Your desire to play kept us going as we faced technical issues and growing mountains of work to do. The community YOU built made sure WE stayed believers. You made this game your own; big publishers may someday look back at this as the beginning of the end, a day when the players took over the development process and made it their own.
So from all of us at RSI: good work, Citizens!
You've spent the last month pledging for the Star Citizen project with your money, your time and your trust. Now it's time for us to do the same. We've created "The Pledge", a founding document to let you know the standards to which we intend to keep ourselves to and how we will keep you informed and involved in the process over the next two years. You can access The Pledge here.
In the aftermath of some of the craziest 48 hours we've ever experienced it’s become clear that there's a sizable number of people that were unable to pledge, or adjust their pledges due to the difficulties with the RSI site.
As a backer through Kickstarter you didn't have the same issues but we're letting you know that because we don't want to punish our incredible community for issues on our side we have decided to adapt our plans and offer a grace period for all current members of the RSI community.
If you have a membership, regardless of whether you have previously purchased a tier, you will be able to pledge at the current prices at the Roberts Space Industries Pledge Page through this weekend. We will keep the limited add-on ships available through that time for everyone who tried to purchase one but wasn't able. Everything will switch to the new pricing structure on Monday November 26th.
It takes about 14 days for Kickstarter to resolve any billing issues that may arise from the delayed payment setup through Amazon. We will then send out a survey all 34,397 of you that will ask for details like which add-ons you opted for, you shipping address for physical items (if you pledged for a tier with these) and so on. We will then integrate this into the database at RSI. It is our hope to have everyone integrated as soon as possible, but it depends on people being diligent with their surveys, so please help your fellow kickstarters and us out by quickly answering the survey when you receive it!
In the meantime if you haven't joined as a member please go to the RSI site and enlist to reserve your member name and set up your account which your Kickstarter pledges will be linked to.
Look for updates from us in the very near future as we go about transitioning the site back to being focused on our community and telling the story of development.
For those of our backers in the USA we wish you a warm Thanksgiving holiday for later this week.
The biggest “Thank you” possible! Chris Roberts and the RSI team.