Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
It seems that this will turn out to be another "Daikatana". It was quite ambitious at the time (1997) and took an enormous time to finish (3 years) which was quite a long development period for the games of that era. The most saddening part, in my opinion, was Daikatana virtually the end of John Romero the guy who brought Doom, Quake and Hexen virtually the FPS genre as we know today. He hadn't had any games of any worth since that time and still talks about the "big project" he is working on etc.
I can't help but observe the same kind of trajectory from both the game development and Chris Roberts sadly.
Oh yeah, and the idea that backers complaining is somehow harming development is absolutely laughable. You're a funny man.
We are entitled to something. We're entitled to the game we were pitched. We're also entitled, as per their original TOS, to a full financial accounting of where the money has been going if they missed their November 2014 date by more than 12 months (which they obviously have, braggadocio about the "baby PU" notwithstanding). Of course, that'll probably be difficult to track with their literally dozens of companies and contractors.
And two years of development? Ha! Roberts himself has said many times that he spent a year on the CryEngine protype and underlying systems with a small team before he even came to kickstarter (he was pitching it to EA as a Wing Commander reboot, but they rebuffed him because he wanted full control of the IP back), and it's been over three years since the kickstarter. Three years with tens of millions of dollars at their disposal. Hell, they had 300+ employees and around 200 contractors at one point last year, though the team has shrunk a lot since then. What we have isn't even close to what three years of development should have produced, no matter how many excuses you or CIG want to make. And now, by your own admission (and theirs), all development resources are shifting to the first sliver of Squadron 42. Something that we've been told about, but shown nothing of. Something that multiple legitimate gaming news outlets--many of whom actually toured various CIG studios around the world--were told about, but not shown. Something they claim is coming this calendar year. Given their utter lack of accountability to date and their inability to hold to their own self-imposed timetables, I'll take that with a grain of salt.
As I said before, screenshot my posts. Please. You can say I told you so if you ever get anything you were hoping to get out of this money pit.
I hope you're happy with the current baby PU, because the "full" release of this game will barely be more than what you have now. Mark my words.
I wont deny that they havent met many of their goals and sure the articles had quotes in it that strictly were not wrong. As for expectations I personally see this game churning out an appropriate amount of content (whether we see it in updates or not), and no crying was done on my end, simply corrections from your biased sources of information. As for the company being profoundly off the rails, I would go as far as saying its more on rails than most other large companies these days.
I'm no game developer but can you honestly tell me that you expected a game of this scale to have been fully finished and polished in two years? Hell, looking at even the new elder scrolls having an estimated release of 2019, thats 8 years after the release of skyrim with an established and massively funded company. Do you see anyone complaining about this? I think the only mistake CIG has made is actually sharing their development with its backers, which for the first year or so was used to improve the game and get our opinions, but now all the company gets is "we deserve this, we paid for this, youre not giving us what we want".
Like I said previously, compared to other unfinished games that get pushed out the door due to publisher deadlines, I would much rather the delays and get a complete game in the end.
To address your concerns (simply because of others who might read this), sure they changed a few things like the singleplayer campaign being only co-op on some missions, due to the campaign being extremely story driven, (I for one would rather a rich story than the ability to play through with a friend at all times), and if you really wanted to play multi then thats what we get from the MMO no? No one complains about game changes when its something they like, as in the new procedurally generated planets instead of cinematic planetary cuts, why dont you complain and ask for a refund for that design change huh? This isnt what they promised us right? I deserve my cinematic. The game is dynamically changing because of what the majority seem to want and you cant have everything, certain sacrifices need to be made.
One thing people need to understand that even if its crowd funded, you arent entitled to anything. You donated money as support, and will receive a consumer end product when the time comes. If its not exactly to your standards or what you wanted, why dont you start up a company and make your own game? Thats what Chris did and I'm supporting his visions. Personally I think the company should stop taking input from self entitled kids like you and just spend all their focus on creating the game they have right now.
As for the private servers, do you really think theyre going to spend time and money on something like this when theyre already under enough flak for not having the core game up to the supposed "standard" its supposed to be at? Also all modding tools are provided free as stated on the stretch goals. (see 4 million)
Dont quote me on this but I did some follow up reading and it seems the whole deal with Star marine is the fact that Illfonic (an external developer) seems to not have been able to complete the contract on their end, and CIG just had to take it up themselves but didnt have the resources to spare to work on it at the same pace Illfonic was, and thus the current hiatus. Would you not also be annoyed when people keep complaining about every single thing youre doing and just wont listen even when responses to the situation are being given?
As for the ships, once again your self entitlement knows no bounds, they are focusing on developing the content that they need for the SQ42 campaign so they can get it done and dusted as soon as possible. While were at it why dont they spend huge time and resources on getting the fourth alien race fully fleshed out huh? Its not like they have enough on their plate right? My entitlement says I need every aspect of the game done at my beck and call right? I put in my $30 right? Why dont you go work for an hour or two and get your $30 back and be done with it? And those “nonsense” features? Are you trying to make a joke? People did a MAJORITY VOTE and this came out to be on top. Seriously if you want a game that’s tailored to yourself why don’t you go do your own kickstarter?
For the rest of your ramble about basic game features and such, once again who said they need to have everything completed in the order you want it to be? What if development had been reversed and they spent time completing game mechanics but no ships had been designed or no squadron 42? People would be complaining all the same. The game is in a state where they arent focusing on us getting our trade and cargo, they're focusing on finishing the singleplayer campaign which was their ORIGINAL plan. Aswell as the usual that people don’t get, its an alpha to test certain mechanics as they need tested, its NOT a full game for you to be enjoying right now.
Since you like to mention stretch goals and what we all so kindly deserve, these actors (and the mocap that you "didnt pledge for") that Chris was "gallivanting" about to get done, was a stretch goal we voted for no? (check 5 million) Why do you complain about certain things being changed from what they were and others being done as promised? Can you be any more self indulged and inconsistent?
Again Squadron 42 was intended for a REALLY long time to be cut into a three part series, nothing new, stop bringing up random things to add to your self gratified rant. Maybe if we had less people like SavageHenry complaining about everything they can get their hands on, the developers could actually get the things done that they have planned.
Im no cheerleader, merely just correcting personal opinions to facts. I wont be screenshotting anything since I couldn’t care less what you think (in fact I hope you forget about star citizen since the community could do without people like you), however I will be enjoying a fully finished game when the time comes, hopefully without people like you.
Chris Roberts' own words are "stretched truths?" I like how you can't even acknowledge that they have failed to live up to any of their own promises, so you have to cry and rail about Derek Smart as if his opinions have any bearing on the reality that this project is profoundly off the rails and highly unlikely to fulfill anyone's expectations.
Hell, just in the past couple of weeks they dropped co-op for SQ42 (a kickstarter promise), private servers (another kickstarter promise; and before you complain about this yes, Disco Lando just said last week "we're not even looking at prive servers or modding tools until way after full release, years down the line," despite the fact that they're still selling the modding guide on their website for actual real money), and now a fully-featured module they hyped up for almost two years, while Roberts professes to be "annoyed" when people dare to follow up on his own overpromising.
What's next on the chopping block? Maybe the Caterpillar, which people pledged $225 for here on kickstarter, and which hasn't had so much as an in-engine render appear on their website in the past 3+ years? Or maybe the $250 Banu Merchantman, which has only ever been seen in concept art and is now being "redesigned?" Will we ever see the Reclaimer, or that insane starliner (for which they promised more nonsense like drinks-mixing and in-flight entertainment selection minigames: https://robertsspaceindustries.com/comm-link/transmission/14804-Design-Civilian-Passenger-Transport )? How will we ever get the huge $$$ ships like the Bengal, Idris, or Javelin?
We're how many years in and how many tens of millions spent without ANYTHING nailed down about core features like trade and cargo management, exploration, mining, etc. etc. etc. Hell, they just admitted that they can't ever get G-forces working on crew, they can't bump the player count above 16 without everything breaking, and simple flight is janky, buggy, and inertialess. Arena Commander is an unbalanced mess. The basics aren't even there, so why should anybody feel confident about the wilder promises ever materializing?
We don't even have a basic game. We don't even have the bones of a basic game. We have, at best, a couple of hours of slapped-together content that barely works. Basically a glorified CryEngine mod. On top of that, we have a lot of pretty art assets to stare at. But I, and many, many others pledged for an actual space game, a successor to Freelancer and/or the Wing Commander games. Instead of building that, Chris Roberts went gallivanting off to play Hollywood with $$$ actors and a lot of expensive, barely-usable mo-cap (and since I actually have been following development as you suggest I have not, I can tell you that they have made FIVE different attempts and motion capture and full performance capture over three years, and had to redo their animation rig at least nine times by the devs own admission, and they recently acknowledged that they had to fudge Roberts' Imaginarium shoots by making every character the same height just to get the data imported properly). Hell, just today they acknowledged that SQ42 is going to be split into lots of little slivers of content, and that Roberts' self-congratulatory massive script and 10 hours of cutscenes only accounts for the first little piece of that. Who is going to pay for the next round of Gary Oldman, Mark Hamill, Gillian Anderson, et. al.? I didn't pledge for that. I pledged for a game, and I don't have one. I can't even see one on the horizon, and yes, I'm paying attention.
I haven't seen a single positive sign out of this production since very early days. We have a ton of missed (self-imposed) deadlines, we have a lot of promises broken, we have a lot of arrogance on the part of a guy who is frivolously spending other people's money on his own interests, and we have a community that has tried to squeeze out anybody who doesn't cheer on this impending failure. Maybe if people like Bjorn and some of the other cheerleaders had started holding Roberts & Company's feet to the fire a long time ago, we might not be where we are right now.
Anyway, please screenshot my posts. You can tell me how wrong I am if we ever get anything resembling the game that was pitched.
I won't be holding my breath.
look mate its pretty clear youve convoluted yourself with as much derek smart content as you could find on the internet because you must just find pure enjoyment in rumours, speculations, and blatantly made up things. after reading both articles its clear youre pretty hurt about the star marine module and dont actually care about the original space design of the game, i suggest you go play some more call of doots. as for the articles themselves, as someone who likes to verify things, both articles contain both stretched truths and support for rumours which are verified lies.
as for me parroting chris, what the hell are you talking about youre the one who brought the video up in the first place, i was using YOUR SOURCe against you and im the one parroting? right.
ive been following almost every update for the last 3 years and im very pleased with the level of development and content. as for derek smart, since he has been in the business for quote "20 years", why dont you go buy into some of his content since hes clearly more skilled at making games and a wayyy more successful company right?
just a side note also to others who might be reading and not sure whos argument to trust, derek smart has been proved to have paid off false researchers and harassers and when called out he had nothing to say. im not saying you need join either party but whenever buying into anything dont just believe fanatics of either party, do your own research and decide for yourself.
Two years and ten months, still no update. Still no communication over Kickstarter in any way at all. Pathetic.
it's a direct quote from the email i got when i tried to get a refund after they missed their release date by over a year, a refund that their original TOS promised (they since "amended" their TOS to give them 18 months from the original Nov 2014 date, but it only applies if you pledged for stuff on their website post-kickstarter)
you can find plenty of other people online complaining about that same justification to refuse refunds via email
and you can parrot roberts all you want about star marine, but they called it its own module for a year and a half, showed video of gameplay and all of the weapons and armor variants and promised weekly updates, then roberts has the audacity to say he "gets annoyed when people ask about it" and insists "you have FPS, you have boarding now" in this week's ten for the chairman. it's blatant nonsense and anyone who isn't in the tank for a company that has failed to meet any of their obligations to date can see that
I dont know where you get off on twisting peoples words beyond recognition, there was never any mention of any of the baby pu being a significant portion of the game, and if you insist that it is so I would like you to put up a link to the official source saying that.
Secondly, star marine is somewhat already in the game, it was simply an fps map we could play with and we have that in the baby PU. Sure it doesnt have every single feature right now but as stated in the video you specifically mention but only chose specific parts to pick on, they will be rolling out fps features incrementally with every update as they deem them stable enough for releasing.
Please just stop spreading misinformation, I wont try to convince you to buy into this or like the game but seriously there are hundreds of thousands of people who are enjoying the development of this game, why you would be actively telling lies to stop others from enjoying this too only god knows why, but just stop youre not fooling anyone.
no bjorn, they're literally saying that the "baby pu" is a significant portion of the final release of star citizen
and it almost certainly is, which should terrify anyone who has more than $30 still in this mess
how do you wanna spin the cancellation of star marine from yesterday's ten for the chairman?
bottom line: derek smart was right
As usual it really doesnt help anyone to say things without doing your research, the company is focusing on their original goal which was the singleplayer campaign, which a significant portion has been completed and due to release this year. They dont give updates on the development of this part of the game due to obvious reasons. Technically they dont even need to give us what they have sofar, but they do it to keep us happy, yet people always find a way to complain about anything.
they stopped giving refunds a while ago because they're pretending that a tiny, featureless, glitchy alpha represents "a significant portion of the game"
Holy crap, Arrakisdef you need to get a grip on yourself man, they give updates on their website practically daily, you dont even need to look for it just type star citizen into google.
And to the guys concerning the refunds, while your cases are unique and I cant say you deserve it or dont; one case of 100$ or whatever may not seem much to a multi million dollar company, but if they gave a refund to one they would have to refund everyone who asked for one, and there was a poll at some point where 25% said they would want the option of a refund.
Do you realise what a loss of 25% of their funds would mean? It would mean the game would financially become unstable and the other 75% wont get a finished game, so realistically its in the majorities best interest to not refund the minority because of issues such as disinterest.
While there is a whole lot of legal matters behind it, should you guys not have considered that this might be a possible outcome before you spent the money? In the end there is going to be a full release of the single player title with so much more coming, be it a year or two late, its better than getting nothing it all no?
Also just a post script, those articles about the way the company is being run and the employees being treated so harshly was blown way out of proportion as a paid stunt by Derek Smart in order to promote his own failure of a game. Does any of you really think the company would have gone from 8 employees to 300 by treating them badly?
It's obvious that SC does not see crowdfunding as anything like achieving something through a community. If they actually did, they would not refuse to update KS for 2 years.
Dawn - this is absolutely the worst way I've been treated by any company, on Kickstarter and off. Chris Roberts lied on polygon, saying one thing in public, but instructing customer service to refuse all refunds in private. A company with zero integrity.
I would not be surprised if the entire project goes down in smoke at some point. The cult like behavior of the supporters on their forum means they have created their own echo chamber and are not receptive to other opinions.
Even if i didn't get my money back but they had been apologetic, sincere and tried to talk me through it. Well, i would have swallowed it up. But, it's blunt answer, full denial, it's a middle finger answer.
Like McNutty says on the wire to Bunk, it's like getting screwed but not in a gentle manner.
If you know that at some point you're gonna get screwed it's best if it is in a gentle way.
That's...disheartening. I mean, if we were talking about a little project i could get it. But it's a multi million funded project..still when you talk to them it feels like you're robbing a bank.
I am really disappointed by their manners, sincerely..it's really a huge money drain.
They've been taking people for fools. Sure one day we'll see a game and maybe it'll be a great game.
But i would love to look at their personal finance. Denying people refund on a crowdfunding term is..i don't know you donate money to help a project come to life, one day you just realize you don't believe anymore in it. As long as the company is solvable they should refund you..
And what's wrong about it is how you even denied an answer at all. Like you don't matter at all.
It's really..disheartening. What a disappointment. I expected so much more of iconic figure..
It kind of makes me lose faith in the crowdfunding system at all and i backed 300 games..but since i've been getting in touch with CGI with a refund after summer. I am backing less and less games and probably less and less after.
What's the point after all? You don't matter, i thought the whole process was about achieving something and other achieving something through a community, something bigger than yourself.
Now i feel dejected, it's not about the money i gave to CGI. But how they make you feel worthless, powerless and..not even trying to talk you through it. But just blatantly ignoring you and acting like you, your opinion and your feeling don't matter as long as they got your money.
I am not dumb and i could expect it from company like EA. But, seeing such manners on a crowdfunding system is just..sad.
I got into a conversation with the customer support.
First, they threw the TOS at me while denying a refund. I then pointed out the clause in the TOS [https://web.archive.org/web/20130921105506/https://robertsspaceindustries.com/tos], which states that "Accordingly, you agree that any unearned portion of the deposit shall not be refundable until and unless RSI has failed to deliver the pledge items and/or the Game to you within 12 months after the estimated delivery date."
I said that, it has been 12 months since the estimated delivery date, and I am entitled to a refund. The response was that, the money has been spent, and so there is nothing left to refund. I replied and mentioned that the company is still solvent and has no case to deny refunds due to lack of funds, but this went unanswered.
I also referred to the Polygon article [http://www.polygon.com/2015/8/20/9180067/star-citizen-backers-claiming-refunds-are-getting-their-money-back], and quoted Chris Roberts as saying "We don't want to keep people around. We don't want to fight with them." . The response I got was that all refunds are discretionary. So obviously, the article was a mere PR stunt, and absolutely insincere.
Finally, I asked in what scenario would it be possible to receive a refund under the terms of the TOS, which required me to wait 1 year after the estimated delivery date to request a refund. I wanted to know how it worked together with CIG's claim that refunds were only possible within a few weeks of purchase.
At that point, CIG stopped replying to me.
Another year past with no updates.
I honestly don't intend to play the game anymore.
I am just not interested in it, which is why i asked a refund.
There is probably some people still hyped about it that maybe will spit on my face..
But, i got a kid coming along..and i have no time for playing MMO anymore.
it's not the matter of the time spent waiting. Or because, i am angry etc.
I am just not interested in it and m life is changing..anyway, i got this answer too.
@Jeremy, i asked the exact same thing the 7/12/15.
I got an answer the 23/12/15.
Which is exactly word for word the answer they gave you.
Which in my vocabulary isn't even a human answer.
At least, they could be compassionate but, you get no feeling in it.
It's a complete robotic answer. Besides, i told them back.
"Well, you suck. It's a multi million..crowdfunding game and you're crying over 100$ i pledge..? I don't care for your game anymore.
I don't care for the updates and i definitely don't intend to play it. Now excuse me to laugh when i read this is all about the gamer.
This is all about the money..it is ridicule that on such a huge funded game you can't even refund 100$.
I would have find it appreciable if i could read some..feelings behind your answer but you're hiding behind bylaws..not even treating me like a person.
It is even probably an automated answer sent to every people asking for a refund.
I would have appreciate at least a humane answer. Rather than hiding behind the law having a talk to talk and trying to figure if it was possible would have been something i appreciate.
But i guess, i am just a small grain in a huge printing money machine. Thank you for waking me up. I guess even indies or supposed cult "dev" are full of shit."
I am posting their email response here:
We have reviewed your account status and regret that we are not able to accommodate your request for a refund since it was received outside of the statutory 14 day period.
Your pledge was made as part of the crowdfunding campaign to raise funds for the development of “Star Citizen.” As such you were aware that the funds would be actively applied after receipt for this purpose, not idly maintained in a bank account, and therefore could not be subject to a refund once used. As you may know from the extensive information on our website Robertsspaceindustries.com, Cloud Imperium Games has been working diligently over the past 3 years on the development of the game, and now employs over 260 staff in four studios. 2,538 reports, updates and web shows have been made available during this time, and first modules with limited gameplay were offered as early as in fall of 2013 – by now hundreds of thousands of gameplay hours have been played on our servers. The development of the game is proceeding steadily, and a substantial part of the promised game offering dozens of gameplay hours has been made available to the backers in early release versions (see further detail below).
Pursuant to the terms of your agreement (see Sec. 4 of the Commercial Terms, and Sec. IV.A of the subsequent Terms of Service, as applicable, https://robertsspaceindustries.com/tos), your payment was a deposit to be used for the “Game Cost” (as defined therein), and such deposit has since been “earned by CIG and become non-refundable to the extent that it is used for the Game Cost...” You further agreed to “irrevocably waive any claim for refund of any deposit amount that has been used for the Game Cost and Pledge Item Cost in accordance with the above.” The only exception would be a return of unearned funds remaining in case of an abandonment of the project. If you pledged on Kickstarter, you agreed to these terms when you transferred your pledge account to robertsspaceindustries.com.
These terms are consistent with the specific nature of crowdfunding and the foreseeable use of your pledge – we hope you appreciate that we cannot ask our hard working personnel to return some of their salary nor that it would be appropriate to use current backers’ funds provided for game development as a refund for an earlier and committed pledge.
While a substantive part of the promised gameplay is now available, we acknowledge that delivery of some game elements has been delayed due to expansion of Star Citizen’s scope. This expansion is a result of the community’s declared desire to have the initial release version of the game developed to a much greater depth than contemplated originally upon start of the campaign. It is inherent to the nature of crowdfunding that such an adjustment to the project may occur. Ultimately, this will benefit all backers including yourself, since every backer will be receiving a much greater value for his/her pledge, but it may – as in this case – cause an extension of the delivery dates.
We acknowledge that some individual backers may find the additional wait undesirable. However, as per Sec. VII of the ToS, you did “acknowledge and agree that delivery as of such date is not a promise by RSI since unforeseen events may extend the development and/or production time.”
We’d like to point you to the significant gameplay which is now available; https://robertsspaceindustries.com/feature-list and if you haven't already, we encourage you to download the installer from this url: https://robertsspaceindustries.com/download and patch up to play the latest version of the game.
Star Citizen is a project for gamers, by gamers. Delays and changes are always unfortunate, but in our case they are also one of the reasons the project is so special. By financing the project using crowd funding, our team is not beholden to a publisher who would insist we ship a game unfinished or broken to meet a particular date. Thanks to continued backing of our community, we have the needed creative freedom over the project, to create a unique game, and we feel the results, such as unparalleled immersion and fidelity, are already speaking for themselves!
We sincerely hope you enjoy the updates both current and future in the Star Citizen 'Verse.
RSI Customer Service Management
I have contacted CIG and they have rejected my request for a refund, so it looks like they have changed their policy.
So with 60 updates and 53,000 comments, can anyone help me actually get the game and play it? I can't find where I can download it, or log in, or register, or anything. I pledged for the Colonel level and have no idea where to even begin with alpha 2.0. Thanks!
Got my refund!
Have fun, folks.
I got a mail today saying "Star Citizen Alpha 2.0.0 is Here!"
Alright! 3y1mo for Alpha 2.0, lets give it 3 more years to get a solid beta, then a year of pre-release polish and room for delays, call it a 2020 release? <3
Two more weeks with no update.
Oh look, still no updates.
This game is not as epic in it's scope as Star Citizen but still check it out as I like some of it's ideas.
Objects in Space.
As I said before ,I don't want a refund. I have done 200+ Kickstarters and accepted the risk of backing a project. The refund I got from Elite was because they change the scope of the project to not including a major part of their project that they promised during their Kickstarter.
I want is project to be successful but that's doesn't mean that I put my head in the sand when issue about the project come to life. For me personally I will not back another project by this organisation because of the information that came out on how they treated their staff.
Sorry, the second link was not correct (wrong year).
The right link is:
With the following text:
“It is the responsibility of the project creator to fulfill the promises of their project.”
“Creators are encouraged to share links to any websites that show work related to the project, or past projects.”
So although the wording is a bit different, the message isn’t, so my summary should still be valid.
(Sorry again for the wrong link.)
This being a project of October 18, 2012, the correct link would be:
Where it says:
“By backing or creating a fundraising campaign on Kickstarter, you agree to be bound by this entire Agreement, including the following terms:
The Estimated Delivery Date listed on each reward is not a promise to fulfill by that date, but is merely an estimate of when the Project Creator hopes to fulfill by.
Project Creators agree to make a good faith attempt to fulfill each reward by its Estimated Delivery Date.”
Along with this one:
https://web.archive.org/web/20111018133105/http://www.kickstarter.com/help/faq/backing a project#Rewa
“Every creator is responsible for fulfilling the promises of their project.”
On the other hand, in the same document it says:
“Creators are encouraged to share links to their personal website(s), as well as any websites that show work related to the project, or past projects.”
To sum it up:
1. We have a contract through Kickstarter which should be fulfilled. Changing scope upon some mysterious poll on the creator’s web site does not unbind the creator from their promises.
2. The estimated delivery date is the target for the creator. Changing scope after the Kickstarter campaign so that this date cannot be held (here we talk about several years!) is not valid.
3. Links to the creator’s own web site for updates and further information are fine.
So yes, CIG broke promises and therefore the contract with their Kickstarter backers. They should give refunds if the backers request them. (As far as I have heard, this has been the case, so no worries.)
To get a refund, go to their web site and contact them there. Or use the contact button here on Kickstarter. I would be surprised if it were ignored, but I can’t tell for sure.
Any other agreement outside of Kickstarter (i.e. pledging on CIG’s own web site) has nothing to do with Kickstarter, so please don’t mix up the two things.
@Joseph De Santis
The Estimated Delivery Date is the creator’s estimate. The date listed on each reward is the creator’s estimate of when they will provide the reward — not a guarantee to fulfill by that date. The schedule may change as the creator works on the project. We ask creators to think carefully, set a date they feel confident they can work toward, and communicate with backers about any changes.
So do we email Kickstarter that the game is still a year late and still have no release date ?
This comment has been removed by Kickstarter.
That whole changing of TOS thing is complete bullshit to begin with.
The very original TOS did not have the guarantee of a refund.
This is something they added to TOS later on.. And changed was later adjusted as they got a better handle of the scope of the game.
Kickstarters own TOS states that delivery dates are just estimates. And KS projects are not required to strictly adhere to these.
But if im not mistaken. You can contact CIG and request a refund if you are not happy with your pledge.
A lot of people when they back a game with Kickstarter don't follow the game closely on the developer web site so I'm sharing this info with those people.
For me personally I'll not going to challenge my small backing of $30 BUT after reading up a bit I am concern that they changed their TOS increasing by 6 months that you are not covered by Kickstarter requesting a refund. I personally will also never back more than the min required for any software project after both the Elite and Clang Kickstarters even though I got my backing returned for both.
I am kind of confused by your post.
Are you implying that RSI stopped sending updates on Kickstarter April 2013 to hide an article written in September 2015 ?
If you follow the progress on RSI you would know that this issue has been discussed to death, and even a letter from the chairman was dedicated to this issue.
currently there is even a Forum thread with more than 6000 posts discussing the articles. Until recently a thread containing many of the current employees take on the articles was stickied in the general forum.
So i am confused as to how you conclude that they didn't want backers to know about them
This is the updates that didn't want you to get.
You can go to the homepage www.robertsspaceindustries.com (where are a lot of updates) and fill out the contact formular. The direct link is https://robertsspaceindustries.com/contact-us
Whats the best way to get a refund for this game? I dont want to support this bloated mess, when the company shows such a marked disrespect for the people that were first to show faith in their vision. I cannot get a straight answer from the forums, the people there come across as cultists. Maybe its going to be an expensive lesson learnt but just dropping off the radar in terms of kickstarter updates is pretty shameful and the recent footage from the convention seems to show a pretty average looking game.
I have been very respectful. And I feel I have to remind you, that you are not, and are not associated with Cloud Imperium Games.
"Throughout the process, creators owe their backers a high standard of effort, honest communication, and a dedication to bringing the project to life. "
Two years and no update on kickstarter. That goes past even the lowest standard of effort at communication.
"At the same time, backers must understand that when they back a project, they’re helping to create something new — not ordering something that already exists. "
I know that this is a huge project that could take more time then they estimated. They need to inform their backers about it, on the site that they received funding to.
What I want from Cloud Imperium Games is exactly what the section states at the end. I want a post and update explaining how funds were used and what work has been done. I want a demonstration that they have used all of the funds appropriately.
I want this game to be a reality, but I don't believe that it will be. I want answers and accountability from Cloud Imperium Games, something that they are required to provide.
@Arrakisdef Look, it says "Be respectful and considerate" right next to the post button. At least try to be more civil. I'm in *agreement* with you. I think there should be more updates here. It's why I'm providing updates. It's why I posted the poll! And, the results are: backers don't agree with us. That's right, us.
Fact is, they are providing plenty of updates. You're just not wanting to look outside Kickstarter. If you point to the rule that says CIG has to provide updates on kickstarter.com, then that's something I can work with.
There isn't even a connection of updates from this site to that one. There is a link to check updates, that guess what, links to the update page on Kickstarter. Which hasn't been updated in Two and a Half Years.
@Damnon Czanik Yes, why would people who have signed up for a forum account need to be informed elsewhere about updates? That poll is the stupidest thing I've ever heard of. You can shill all you want, but that doesn't change the fact that Cloud Imperium Games is doing a horrible job.
Just another reminder that Cloud Imperium Games refuses to update their kickstarter page and is over two an a half years late.
Also, non-backers can fly the game free for a week by going here:
The code is: CITIZENCON2K15
Updates from the last week:
* Full Video of the whole presentation: https://www.youtube.com/watch…
-- Live Blog: http://imperialnews.network/2015/10/citizencon-2015-liveblog/
-- The slides shown: https://imgur.com/a/oaRNg
-- More videos will be posted here: https://www.youtube.com/user/RobertsSpaceInd/videos
* SC Alpha 2.0: This is coming "soon".
-- Video: https://www.youtube.com/watch…
-- Slides: https://imgur.com/a/oaRNg
* Squadron 42: The single player game was finally revealed:
-- Intro (Bishop Senate Speech): https://www.youtube.com/watch…
-- Cast includes: Gary Oldman, Mark Hamill, Gillian Anderson, Liam Cunningham, Ben Mendleson, Mark Strong, Andy Serkis, John Rhys Davies, Rhona Mitra
-- Pictures of the cast: https://i.imgur.com/IEcB6Rw.jpg
-- Facial Animation Tech: https://www.youtube.com/watch…
-- About the game: https://robertsspaceindustries.com/squadron42
-- The Morrow Tour: Unfinished, work in progress, lots of placeholder graphics, very rough:
----Video (live version): https://www.youtube.com/watch…
* Cross Chassis Upgrade System: Now you can now upgrade your ship without losing rewards or insurance.
* StarMap is LIVE! This online map lets you set routes, explore and learn about the different systems, landing locations, etc. It's pretty impressive
-- link: https://robertsspaceindustries.com/comm-link/spectrum-dispatch/15000-The-ARK-Starmap
-- Video: https://www.youtube.com/watch…
* Monthly Studio Report: https://robertsspaceindustries.com/comm-link/transmission/14995-Monthly-Studio-Report
* Amazing effects as the Constellation blows up: https://www.youtube.com/watch…
* Star Citizen Referral Program: Get bonuses if you get friends to join.
* Sabre Sale: If the Hornet is a brawler, the Sabre is a ninja
* Star Marine Weekly Update: https://robertsspaceindustries.com/comm-link/transmission/14997-Star-Marine-Status-Update
* Star Citizen: The story so far: https://www.youtube.com/watch…
* Around the 'Verse 2.02: The Weekly update show
* 10 for the Writers: The writer asks 10 questions from the community
There's a bunch of stuff I'm probably forgetting, but there was a load of new content this week.