Mini-December Update: EU Fulfillment, Pledge Managers and 3rd Parties
We know many of you are waiting for our *big* December update, and we wanted to drop you a line before the weekend to let you know it's still coming and has a massive amount of info on almost every aspect of the game, along with fresh videos of Cloudspire end-game (not to be confused with the new Avengers movie) as well as a fresh look at solo play. We're grinding away on all of that behind the scenes, but it's not quite ready, so we at least wanted to send you into your weekend with a few baseline updates. Here's some notable things that have been slightly delaying the Cloudspire update :-)
UK and EU Fulfillment
We can finally *officially* confirm that we are shifting away from Gamesquest for all UK and EU fulfillment. Today we spoke with Gamesquest and let them know that we will be moving all product in their warehouse to Spiral Galaxy for future daily order fulfillment. In addition, we've chosen Spiral Galaxy as our fulfillment partner for the Cloudspire Kickstarter in the UK.
Now, Brexit and whatever ramifications that may bring still has a lot of question marks hanging over the entirety of EU fulfillment moving forward. Depending on how things shake out, there's certainly a chance that Spiral Galaxy could end up handling all EU fulfillment, however we are also in the process of vetting several other potential partners in order to be prepared.
The bottom line is that regardless of the partner(s) we choose, your shipping charges will not increase and will be customs friendly. We hope this announcement is viewed as good news by all. We appreciate the help Gamesquest's team has given us over these last couple of years, but they are absolutely swamped with other large scale fulfillment projects. Ultimately this made it very difficult for us to get answers to questions and the communication we expect (and need) from a fulfillment partner. They continue to experience growing pains (as do we, so we get it) and should they successfully resolve some of these issues, it's possible our paths may cross in the future. In the meantime, onward and upward to Spiral Galaxy :-)
We don't want to throw this out there as an excuse, but being that we are still a very small company, we did at least want to mention that one of our kids (leaving this vague for privacy reasons) is having a pretty major surgery on Monday, and the preparations and subsequent hospital stays have and will impact the timing of the December update a bit.
We fully expect the surgery to be successful, but we simply wanted to put this out there as we roll into the holidays. We've make huge strides with the game this month as you will see in the update next week. Until it comes, we appreciate your understanding while we roll with life's punches.
Pledge Manager Timing!
After much discussion, we've decided to launch it after the New Year and give ourselves just a bit more time to make sure everything is in order and tested for a smooth launch. The exact date is still TBD, but we'll reveal it in the larger December Update. A few notes on the PM that we've been being asked about:
Will you continue to unlock things from the KS from the PM monies you take in?- Nothing official, though we can say that already we are factoring in a projected amount we think will come in and using that to justify some additional content / upgrades we want to add. More on this in the update next week.
Can I split ship anything in the Pledge Manager to receive it sooner?
- No. If you'd like something sooner than end of summer 2019, your best bet is to order/preorder from our website.
Will there be any discount on the Too Many Bones, Hoplomachus, or Triplock lines within the Pledge Manager?
- Yes, but only in bundled format. We are putting together a handful of bundles that will be exclusive to the Pledge Manager (not offered on our website). The Too Many Bones bundles will match the prices of what will be offered on the upcoming Undertow Reprint/New Content Kickstarter we'll be launching this Spring. Did I say that out loud?
What platform will you be using for the Pledge Manager?
Third Party Previews
Part of the reason we've mostly been keeping our heads down and grinding through whatever we can on the game is so that we can have truly complete prototypes to send out to 3rd Parties for previews. Several are anxiously awaiting their copies to give you an unbiased look at the game. We wanted to make sure that we had a full set of Mercs, Landmarks, Events, and Relics, along with fully vetted (if not perfectly balanced just yet) factions with a close to final Fortress Upgrade tree. We're tantalizingly close to having this ready to go. The videos you'll see in the larger update will be of a prototype *much* further along that what we filmed with in the past. This will also give third parties an idea of the full scope of the asymmetrical nature of the factions as well as a look at how dynamic Events, Relics, Landmarks, and the Market make the game.
More on this soon, but we didn't want you to think we forgot about our promise to send this out to reviewers. :-)
We're going to get back to grind here for the rest of Friday, but we hope this update finds you all well moving into the holidays. Thanks for your support, and you'll see a much larger update from us sometime next week.
Josh, Adam, and Josh (Ghillie)