Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Dear Ryan, we will most likely manage to be faster that that, but we want to give a safe ETA in case of unexpected hiccups.
Your are shipping a total of 275 rewards per week? That’s a seriously very low amount of weekly shipments even considering some are multiple packages. Very disappointing.
We'll look into it and let you know :)
Hi Chicken team, I received my tracking code about eight days ago, hower the package itself does not seem to be moving. Is it correct that the package can not be processed yet after 8 days? The current status is still: 08-08-2018 - The shipment is registered in our system
@Creator: yes, I get that :) I was merely curious to hear from backers who had actually gotten their tracking at this point.
@Jacob & Steve
That's right! You will receive an email from "ShippyPro" as soon as your reward gets processed by our carrier.
@Steve: According to the latest update, shipping started early last week and will continue throughout August, so it's not surprising that we haven't gotten tracking yet. But at least some of us ought to have at this point.
i have not receive tracking yet either,,,have these shipped yet or not?
So, did anybody get tracking yet?
Hi @Jennifer, please send your address to info(@)chic-ken.it and we’ll be happy to check out your info :)
Hello! I don't think you have my address - how can I get it to you or check that the one you have is correct? Thanks!
Hi @Ben, the rewards are being shipped, you should soon receive your tracking number. Thanks for your patience and support!
Could we have an update on shipping please? One week ago you said the beginning of next week. It's Thursday and I've seen no shipping confirmation.
It's intended as a birthday gift this month, so the sooner the better!
Dear @Carole, we will start shipping your rewards at the beginning of next week. You can check our recent update by clicking here: https://www.kickstarter.com/projects/chicks/book-0/posts/2253067
Hello, I don't see a recent update. When can we expect to receive our books? thanks
Hi @Jude, just send your new address to email@example.com and we'll be happy to update your info. Best regards
I ordered a Calendar, and have since moved. Is there anyway to update my address??
Dear @Barney, they will fly away from our warehouse this week so keep an eye on your inbox for the tracking number. Thanks for your support!
Hi @Larz, the rewards are scheduled to leave the warehouse this week. In the meantime we are working on our next update so stay tuned :)
Buck Buck Buck Buckaw Boooook?
Spent the bucks July is done - where's the book?
Seriously last update 4 weeks ago, least you could do is send out a quick note, hey we are experience a slight delay or something.
Last day of July is today. Have the chickens flown the coop yet?
Thanks for your suggestion and support. We’ll be doing an update soon :)
Dear Chick! team,
Maybe you could do a real update and offer a bit of insight into what takes place behind the scenes at the moment? Communication has been terrific so far, and it would be nice to wrap up the campaign with full transparency :)
The rewards are scheduled to leave our warehouse next week and you will receive a tracking number by e-mail to follow your package safely. Thank you for your support!
Did you already ship all books?
Can you tell me if my order was shipped already?
Hi @Cole, no worries! Just send us an email at info(@)chic-ken.it with the you current email and we’ll manually update your info. Thanks!
Hi! I just pledged for the book for a friend, and my computer accidentally used an old email address which no longer works. How do I change that? It was contribution 421! Thanks!
Hi @DrVolodya, shippings are expected to begin before the end of the month. You will receive a tracking number as soon as the book leaves our warehouse. Thank you!
Can't wait to get my hands on these CHICKs! Are you shipping this week?
Many thanks, have just sent the details to the email address.
Dear @Harry no worries, just send us your new address to info(@)chic-ken.it and we’ll be happy to update it :) thanks for your support!
Hi guys, very excited to receive the book. Is it possible to change the shipping address as I have now moved house?
Oh, ok, sorry. Great, thanks!
Hi @eduard, no worries, the calendar is for 2019. We’ll begin to ship them soon. You’ll be notified when your order is processed. Thank you for your support!
I still didn't receive a calendar! I entered all data for shipping into the form quite some time ago.
Since now is July of 2018 and it is *calendar*. it is not cool.
@Gabriele perfetto, ricevuto.
Scusatemi ma distrattamente ho cancellato l’email per inviarvi il codice fiscale il mio codice fiscale è: ZDDGRL53R23F205K. Se lo ritenete opportuno rinviatemi per favore l’email, Grazie buona giornata
@Gabriele Ciao Gabriele, confermiamo che Roberto fa parte del nostro team. Per poter emettere la fattura di tutti gli acquisti italiani, abbiamo bisogno di avere o la p.iva o il codice fiscale degli acquirenti. Grazie della collaborazione!
Avvisarvi di quanto avviene, grazie e scusate il disturbo
Buongiorno volevo mettervi al corrente di aver ricevuto una email, firmata da ROBERTO MONTRASIO dove mi si chiede o la partita IVA o il codice fiscale a seguito di un mio acquisto su Kickstarter del vostro libro, ma io in realtà ho acquistato il calendario.Siccome è la prima volta che ricevo una richiesta del genere su Kickstarter, desideravo una Vostra conferma, o in caso contrario Avvvauguri a avvisarvi
Yes, it comes from us :)
Check your email! We may need some more info for invoicing purposes.
Just to be safe, can you kindly confirm that the email coming with the request of information for invoicing is genuine?
Hi @steve, we should start shipping before the end of july. Thank you for your support!
have we a better idea of when in july to expect delivery?
Dear @reverendphil the estimated delivery is July. Have a nice weekend! ;)
Is there a rough estimate on delivery date for the main book? It's Father's day in the USA soon, and I need to tell my farmer father when his secret present will arrive.
Bock Bock Borrrrrrrrrrr
Dear @Daniela, you can preorder it in the small format on Indiegogo. I will talk with the photographers for different size options and I will let you know. Thank you for your support!
Dear Team, I purchased the 80x80 cm picture + book. Unfortunately i dont have the option to choose Eric (the black white one) in backerkit as seen in the preview. How can i order this picture? All the best Daniela
Dear Jeanette, we're working on it in these days. They should probably have around 35 pages... I'll keep you posted once we have defined it
How many pages are in the journal notebook?
Dear @Cyndi I've sent you the survey again :) Thank you!