Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@Tiennv Thank you, yes it's confirmed :) It will show as processing until we actually fulfill the order.
@Creator: my order number is #21030 and status is Processing. It had confirmed? Thanks!
@William Lee Ling Fong Someone from our team will be in touch with you later on today, if they haven't yet already been in touch with you!
@Quoc Phan September :).
@Bhavin Shah There were some DDCs that were available to ship in JULY. You don't have a DDC on your order so wouldn't apply to you. All backers to whom it applies would know because they would have chosen "for July delivery" when completing their order in the rewards platform :). Thanks for giving us the opportunity to clraify that!
@Neo Marcus Yes, we have a confirmed order for you :)
@Quoc The reward tiers have an estimated delivery of September.
Btw, the balance transaction id is 1JG31235MJ677000P
Hi, still awaiting assistance to fix my unpaid amount ; )
Can you pls tell me when mine will be shipped? Thanks
@Creator on one of the updates it was mentioned some watches may ship in June is there an update on what watches will ship in June ?
@creator , Can I Check If My Order is Confirmed ? The Email Address Used is email@example.com
@Bobby Based on your order, we'd ship your order in a 10 x 8 x 6 inch (25.4 x 20.32 x 15.24 cm) box which does not exceed the dimensions you mention :).
@Mika Jurvanen Yep, it's confirmed, thank you!
Hi, when you have the time, please check that my order is comfirmed. Cheers!
The maximum dimension of the article does not exceed 42cm X 50cm X 61cm.
@Kee Vin You're most welcome!!
@William Lee Ling Fong Someone from our team will be in touch with you shortly to assist you with your order :).
@Thomas Wong Thank you for your order, it has been received! We look forward to delivering it to you :).
@Bobby All orders will be delivered in boxes. Dimensions will depend on the exact items in your orders. Feel free to email us at info@LIVwatches.com for exact dimensions, or let us know your max dimensions and we'll let you know if it will fit.
Any idea if product is deliver in a box, what is the box dimensions in centimetres? Tks! Cos might be using e commerce POPstation.
Wanna double check if my order was received? I am very excited n looking fwd to getting it!
Hi, check my reward summary still have balance amount unpay, pls clarify. Thanks...
Thank you @creator!
@Kee Vin @Angshu Chatterjee We're working on it!
@Neo Marcus There is no order associated with the email address connected to your Kickstarter account.
Please follow these instructions to confirm your Rebel watch:
1. Go to https://rewards.livwatches.com and log in using the email address associated with your Kickstarter account.
2. You need to add your choices to your selection from the "Rewards" tab.
3. Once you have done this, please go the "My Selection" tab.
4. Please scroll to the bottom and click "Next Step / Straps and Extras" On this page choose any additional straps and extras you would like to order.
5. Once you have chosen your goodies, please update your selection and continue by clicking “Update and Checkout” on the bottom of the page.
6. This should then take you to the checkout page where you will enter a shipping address, complete your transaction and receive an order number.
6. You will only have to enter payment information if your total exceeds your Kickstarter pledge amount.
Please feel free to hit us up on the chat at rewards.livwatches.com from 10 AM - 5 PM EST if you need any assistance, or shoot us an email at info@LIVwatches.com
@creator , Can I Check If My Order Is Confirmed ?
@creator, +1 on @kee's request.
Super excited about the watch, and the some photos of the production process would be cherry on top!
Hi @creator, can you post more pictures of the production of watches? Thanks!
@Arnel Padilla Yes it is :).
Hi, can you tell me if my order is confirmed?
@charles rebugio Our pleasure, thanks for your support! We just double checked your order and yes you have a confirmed order, no need to worry :).
@creator thank you again :D im so happy and excited. anyways i received a email from you all and there is a link for it but when i click it nothings pop up . it says need to select choices ? is there any confirmation of my order?
@charles rebugio Yes, every watch comes with a unique serial number and limited edition number engraved on its caseback, as well as a Limited Edition Certificate :).
@Javed Patel There is no confirmed order under your email address. https://rewards.livwatches.com/cart/ - go there and click on the bottom button that says "Choose your strap(s) and extras," and you'll then be able to confirm you order.
@ ong, glad it turned out to be Ok!
Ok my bad, just saw the email they sent today that my order is completed alr. Thanks all
@wouter, hi I did that alr but my order just seemed to hv disappeared. Been trying to contact them through here, email and messages but hv not even receive a reply until now. Totally disappointed and regretted backing this campaign
got a quick question i read that there is only 500 made per color . is it gonna be tampered what number is the actual watch out of 500? that will be awesome hehe
@ ong pin quan: you had to verify 2 times, once during campaign (so they could predict the populairity i guess, ), and once after the campaign to finalize your order
Hi, I alr selected my watch weeks ago. But just got email that I didn't? Went to the rewards page and it seems my order/pledge has been deleted
Hi can you tell me if my order is confirmed?
Thanks for the reply and followup.
I wouldn't plan to go scuba diving with this watch. But nice to know.
If I go swimming I certainly would like to keep the watch with me.
@Simon however if you read the recommendations then you shouldn't go diving with watches that are WR100m. Diving's recommended for watches carrying WR200m+
@Simon...yes to all...so long as it's recreational scuba and you're not operating the chono pushers then it should be fine. I dive with my LIV GX1-A without any issues.
the info says water resistance to 100m.
What does that mean in the real world? What kind of activities are ok/not ok?
How about swimming, jumping into water, scuba diving?
@Ingres Yap Once you've made the order, it's locked in, so you'll need to email us to request an address change (we'll manually go in and change it for you).
Have a question, i can't seem to change the shipping address for the reward? I can change it in the profile but not the actual reward itself. Please help.
@Eric Thanks for being such an AWESOME FAN! We absolutely love Sydney, what a great city!
September can't come fast enough! Was lucky enough to catch up with Chaz while he's in Sydney and handle the Rebel prototype (http://bit.ly/2oZaPqe). Definitely beautiful in real life.