Weekly Update — 23 November ‘18
VR Distribution has started processing all remaining backer rewards (including NZ) and will continue through to Tuesday. If you haven't received a dispatch notification from VR Distribution by Wednesday, please get in touch with us. Bulk shipment of the Brisbane local pickup rewards have also been dispatched and we expect to have the rewards available for pickup next weekend. Emails with pickup details will be sent out early next week.
In a previous update (#92), we've mentioned that we've arranged with our EU fulfilment partner during Essen to split the fulfilment into two waves (as was done for Australia with VR Distribution). Despite our efforts, we weren't able to successfully arrange this with our fulfilment partner and this has only become clear this week.
While this has been very disappointing, we understand that our fulfilment partner already had preexisting commitments before we made the split fulfilment request and they had to rearrange their schedule to accommodate us. Regardless, things did not shake out as planned. HappyShops is currently attending a convention and once our point of contact return early next week, we'll look at locking down a definite dispatch date for all our EU/UK backers, including second wave orders.
The ocean freight shipments are due to dock at the port next week. We anticipate customs clearance and trucking to the fulfilment partner's warehouse to take a further 5 to 7 days before EasyPost is able to process the backer orders.
All Asia backer orders have been fulfilled. If you have already emailed us in the past 7 days regarding missing or pending dispatch orders, you should have received an email from us. Please reach out to us again if this is not the case.
How to Play
Meeple University has produced a How to Play video that covers the basics of Hand of Fate: Ordeals along with hints and tips by our very own Barantas. Go check it out!