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3+ years now... STILL no rewards, update or even something to manage this.
Never received anything. This is the reason I no longer use Kickstarter.
Never received anything. I proposed several times to pay the shipping costs, never received an answer. I could get the DVD from Amazon for 12 USD (shipping cost incliuded), but it is zone 1 -- and I live in Europe. Never mind, I downloaded the movie from TBP ...
Wow Paolo Sordini $1000 ! that's woeful ! i still feel robbed of my $50 :(
it is February 2017!!! I still have not received: nor my rewards, nor any messages, nor emails, nor responses to phone calls...
I am very upset, I haven't see the movie yet (I have no Netflix). Not even received the possibility of a streaming or a digital downloading.
I am very appalled at the way many backers have been treated.
I donated 1.000,00 dollars (nearly my salary) because I was fond of this project. After 02/22/2014 I haven't received so far any message or communication from Linda Bloodworth Thomason or Shane Bitney Crone or anyone from the production team.
Such a misbehavior and lack of respect have no excuses or justifications.
I am starting a lawsuit against the Bridegroom producers for not delivering on their Kickstarter pledge and promises. All the while exploiting the emotional documentary's narrative to the LGBT population. A group of notable investors are joining me my effort. We would gladly welcome you participation and support. The entertainment law attorney is providing his services at no cost to us. You will be reimbursed fully for this blatantly misleading fraud from the producers having pocketed your generous Kickstarter contributions. The Los Angeles Times and Wired Magazine are in the process of crafting articles on the Bridegroom Kickstarter scam.
Bridegroom is at present a study of the all time and ultimate Kickstater scam. The producers clearly had access to funding on their own. So few of us at the high level funding ever for more than a DVD in the mail 18 months after the documentary's release. The promises by the producers were not upheld. Let's join effort in a lawsuit for false representation, extortion and failing to deliver on promise.
Like many others I am still waiting to receive my reward. Can the team please provide an update as we have been patiently waiting for years now.
6 days after my last posting, a DVD, T-shirt and 2 posters arrived. Posted on same day as my comment. VERY happy to have the film, which I will show to everyone I know. Don't know who shipped it, but I'm still willing to send postage to help. Thank you.
Another year goes by and still no contact. You said it was the high cost of postage. I said I would pay for my own postage. Still no response. At this point I really don't care about the 100 dollars, I'd just like to see the film.
I wonder how many ppl here are willing to pay some $ to get it ...
"Our goal is to do our very best to have all rewards out by the end of March."
I have lived at the same address for 7 years. Surprise, surprise I have never received what was promised.....how disappointing
Still waiting for reward...
I wanted to support this film because it was an important story to tell, however, it's unacceptable and disappointing that you have not bothered to honour the promised perks for people who have taken the time to pledge and support you or offer any kind of contact to explain the delay.
It's been almost 4 years I've donated 100 bucks. I should receive all rewards till the blu-ray disc. I never received anything. I live in Brazil.
3yrs on and I still have not received anything. I too, would like my $50 refunded please.
I opted out of my rewards post-funding (but still saw the film) so I hope I am taken off your 'to do' list. I wanted to support the film so the rewards are not important. In fact, if you would like a donation to help with the unexpected postage costs, contact me with paypal details and I'll help out: that might cover postage for two or three backers.
I live in Germany and have not received my reward, so I don't have a chance to see the movie I sponsored. That's very sad. I never get answers to my direct mails so what can we do?
Holger Moeller from Germany
NO ANSWER AS OF YET. Its unrespectful..at this point I am requesting a refund...
I just want a refund. I never received my perk.
its December 11th and I still have not received my reward. Over 3 years now.
I tried to call producer Harry Thomason now and that number is not available any more.
I am very upset I have not seen the movie either. At least a streaming connection or possibility to download it. So no shirt, no poster, no dvd, and no film.
I am very disappointed the way backers have been treated.
I want to be contacted as soon as possible to let me know where the reward is.
Wait for your news.
December 2015 now. I don't know what went wrong but you have very much disappointed many people. If you aren't going to deliver be honest and just say so.
*wonders* iam still waiting ... till now i havent seen the movie ... cus i wanted to wait till i get the DVD. And i really would like to know how many havent got their reward. So i created a Poll - would you be so kind and choose there if you have got a DVD or not???
With this project i created my kickstarter account.
As posted under Update #30. I was shocked anew to see the volume of comments here, too: What I posted there: " didn't ever receive my rewards, either. It seems from the volume of disgruntled responses that I am not alone. Please honor your word. If you intended to make the film based on donations rather than based on pledges with promises of something provided in return, then you should have conducted your Kickstarter campaign with that being explicit and called for DONATIONS. I probably would have still donated something; but as it stands now, while it's true the film was made, I've yet to see it myself and my sense of pride and participation as a backer palls because you haven't honored your part of the deal for me and, it seems, a great many others worldwide."
Just been told i can watch it on Netflix ! yeah no thanks
Yep-No rewards received for me either after donating $50. It's been years now. Can we get our money returned as they haven't kept to their word? I'm sure the movie has made money!!
Like so many other people, I helped to fund this project and haven't received anything. I was originally very moved by the story, but now saddened by the complete lack of followup or contact from the Producers to my enquiries. It'd certainly deter me from funding another Kickstarter project. It makes me think I've been taken for a fool.
Have all the rewards been sent out? I haven't received anything yet. Maybe it'll come before the project hits a '3-year late' status...
I also reported the project. There is no way of contacting you, only apologies for delays, and with so many people nit having received their rewards, this just seems like a scam. It's almost a miracle that there is a movie in the end. Very disappointed here.
I have now used the "Report this project to Kickstarter" button at the bottom of the 'Campaign' page https://www.kickstarter.com/projects/bridegroommovie/bridegroom-an-american-love-story/description and selected the post-funding option. Don't know if it will make any difference, but I am very disappointed by the complete lack of acknowledgement of my attempts to contact the people behind the project to report the non-delivery of my rewards.
I know backing shouldn't be for the reward, but promising something and then not keeping that promise...makes me a bit sad...
Nothing for me either - really disappointed with all this.
Still haven't received anything. All my information is the same. I have tried leaving comments here, direct messages, emails, and phoning, all with no reply.
This is the first Kickstarter I ever backed, and going through this experience 3+ years later, it makes me never want to back any good cause ever again. It's a shame.
Received an email from you recently asking me to contact you privately if I had not received my reward, but with no method of being able to contact you!!! I was proud to be a part of something some important, but am beginning to think I was conned! How many people have actually received their reward?
I have a change of address, but only as of a few months ago. How can I provide my new address information?
This is a total scam. You've taken all our money and not given us what we've paid for. Your company's actions seem very fraudulent. You are to provide ALL of us with an update as to where our goods are or kickstarter will be notified about this and they are allowed to take legal action. 3 years since I gave you my money, I've not moved, and I've received nothing but BS updates twice a year apologizing for delays. It's on Netflix so please stop BS'ing us with excuses and give us the rewards or return all of our money. I expect an update in short order.
Re: your update
HOw do we contact you privately?
Thanks for the update. I was a $50 backer. I am using the same email. I have not received a reward. When you sent out the notice to report change of address two years ago i did at that time. Your update says to contact you directly but no email address was given.
I have not yet received my reward, I am in Rome, Italy.
My address has not changed nor has my email address.
There seem to be a lot of us in the same boat. No change in address, but still no sign of any rewards. I have yet to receive a response to either of the messages I sent the producers in the past 6 months.
I also have not received the award either, and same as many commenters, no change in address, no change in email, and never contacted you before now. Thanks!
Hello, I have not received the reward either, my email or adress have not changed and I previously had written about it without a reply....
I have not yet received my reward, I am in England in the UK.
My address has not changed nor has my email address.
Apparently I can't type today! Below comment was supposed to read "I as well have NOT received my reward [...]".
I as well have now received my reward, and I'm at the same address. I am unsure to which email address to write, so I'll just follow everyone else's example and leave a comment here...
I too have not received my reward (DVD), even though the address (Netherlands) is correct. How do I contact you? I sent a private message via the Kickstarter interface, will that work?
Still have not received my reward for a $50 contribution and now have updated my information twice. Disappointed as other kickstarter things I have participated in have been completed timely and as promised.
I have yet to receive any rewards either. I do not know which e-mail address to write to however.
I still haven't received my rewards either. Which email do we write to get the rewards sent out?