Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
I also reported the project. There is no way of contacting you, only apologies for delays, and with so many people nit having received their rewards, this just seems like a scam. It's almost a miracle that there is a movie in the end. Very disappointed here.
I have now used the "Report this project to Kickstarter" button at the bottom of the 'Campaign' page https://www.kickstarter.com/projects/bridegroommovie/bridegroom-an-american-love-story/description and selected the post-funding option. Don't know if it will make any difference, but I am very disappointed by the complete lack of acknowledgement of my attempts to contact the people behind the project to report the non-delivery of my rewards.
I know backing shouldn't be for the reward, but promising something and then not keeping that promise...makes me a bit sad...
Nothing for me either - really disappointed with all this.
Still haven't received anything. All my information is the same. I have tried leaving comments here, direct messages, emails, and phoning, all with no reply.
This is the first Kickstarter I ever backed, and going through this experience 3+ years later, it makes me never want to back any good cause ever again. It's a shame.
Received an email from you recently asking me to contact you privately if I had not received my reward, but with no method of being able to contact you!!! I was proud to be a part of something some important, but am beginning to think I was conned! How many people have actually received their reward?
I have a change of address, but only as of a few months ago. How can I provide my new address information?
This is a total scam. You've taken all our money and not given us what we've paid for. Your company's actions seem very fraudulent. You are to provide ALL of us with an update as to where our goods are or kickstarter will be notified about this and they are allowed to take legal action. 3 years since I gave you my money, I've not moved, and I've received nothing but BS updates twice a year apologizing for delays. It's on Netflix so please stop BS'ing us with excuses and give us the rewards or return all of our money. I expect an update in short order.
Re: your update
HOw do we contact you privately?
Thanks for the update. I was a $50 backer. I am using the same email. I have not received a reward. When you sent out the notice to report change of address two years ago i did at that time. Your update says to contact you directly but no email address was given.
I have not yet received my reward, I am in Rome, Italy.
My address has not changed nor has my email address.
There seem to be a lot of us in the same boat. No change in address, but still no sign of any rewards. I have yet to receive a response to either of the messages I sent the producers in the past 6 months.
I also have not received the award either, and same as many commenters, no change in address, no change in email, and never contacted you before now. Thanks!
Hello, I have not received the reward either, my email or adress have not changed and I previously had written about it without a reply....
I have not yet received my reward, I am in England in the UK.
My address has not changed nor has my email address.
Apparently I can't type today! Below comment was supposed to read "I as well have NOT received my reward [...]".
I as well have now received my reward, and I'm at the same address. I am unsure to which email address to write, so I'll just follow everyone else's example and leave a comment here...
I too have not received my reward (DVD), even though the address (Netherlands) is correct. How do I contact you? I sent a private message via the Kickstarter interface, will that work?
Still have not received my reward for a $50 contribution and now have updated my information twice. Disappointed as other kickstarter things I have participated in have been completed timely and as promised.
I have yet to receive any rewards either. I do not know which e-mail address to write to however.
I still haven't received my rewards either. Which email do we write to get the rewards sent out?
How are you doing? How is your project?
I wonder, as a previous backer, if I may presume to direct you to my project which is live today?
AN eviscerating, life-affirming new play tells the true story about rape in the military...
If you feel you can donate or share that would be fabulous. No pressure however!
Mary Jane Wells
This documentary has now become a classic!
I contributed at the $100 level. So, I should have physically received:
- "Beautiful Boy" MP3 (received)
- "Bridegroom" DVD (received)
- "Bridegroom" T-shirt (NOT received)
- "Bridegroom" Blu-ray (NOT received)
As noted above, I have the MP3 and the DVD, but no t-shirt, and no blu-ray. (Frankly, I would have preferred to just get the blu-ray instead of the DVD. What am I going to do with two copies of the movie?) It's been almost three years since this campaign was funded, and almost half a year since we last got any updates about this. What gives? I get that the bottom line is the producers bit off more than they can chew when they said they could get all these rewards out within a few months. Poor planning on their part, but there's nothing to be done about that now. What frustrates me is this complete silence for months at a time, and then a quick blurb saying, "Still working on it, thanks for your patience. Sunshine and rainbows, lolzors!" that really tells us nothing. What I would like to see is a monthly email with the numbers showing their progress in sending out these rewards. If they'd just do that, you might still have some grumblers because it's taking so long, but overall they'd probably have a lot less complaints because we backers would be able to see some actual progress on this, and have some expectation of when we'd be receiving our rewards.
I like to support local businesses, but I don't just go into these places to toss money at the owner and leave. If I or other customers don't get any benefit in return, why bother supporting them? The same principal applies here. My sense of altruism is appeased because I contributed to something I believed in, and it's succeeded. However, the producers introduced a business side of this when they guaranteed goods in exchange for money. Given the circumstances behind why this film needed to be made, business seems to be a dirty subject to bring into it. Nevertheless, it’s there, and at the end of the day, we all gave money with the guarantee of something in return, and that guarantee has not been fulfilled for what appears to be a large majority of us, judging by the comments thread. Campaigns like Bridegroom, where the creators drop the ball but don’t want to take responsibility, make people leery of funding sites like Kickstarter or IndieGoGo. By not fulfilling their promise, they are hurting the funding potential for every other funding campaign out there.
I have pledge on the 50 USD level and haven't received any reward as of now ... getting a bit worried by the radio silence ...
No reward, no update. #scam
this whole project has been a joke !!
Is this bailout being done alphabetically? Being a "W" really sucks … Last update was October … I know it's not that long ago but any update about our physical rewards would be great.
After all, last message back in Jan 2014 stated "Updated Jan 7 2014 - apparently DVDs being sent within next 3 weeks."
I have since moved since I backed this project. Who do I need to contact to provide a new shipping address please? Many thanks.
It's been 3 months since the last update. Can someone please provide a progress update? How many backers still waiting for rewards, estimated time remaining until everyone receives theirs? We're approaching 3 years since this campaign was successfully funded, and well over a year since the movie was released.
I agree with the comments of others that it's not all about the rewards. I am delighted to have had the opportunity to back this project and play my small part in getting this incredibly important message out to the world. However, I would like to actually see the movie I contributed to...
I understand the financial burden to send the DVDs out. How about sending a link to the movie to watch it? It now seems that every Tom, Dick and Harry has seen this movie but me, and the other supporters. It has been several years now...
what about new shipping updates?
I probably won't even watch the DVD, but condoning unmet promises is only encouraging more frauds on this community.
I don['t care about the gimmies. I contribute for the project, not what they're going to give me. Get a life, folks! The STORY here has always been what was the most important thing. Whether or not you get your videos or heated cushions or whatever your "reward" was is immaterial. If it takes freebies for you to contribute to promoting important love stories and other stuff, then you deserve to not get your stuff. There's more important things in life.
My address has changed. How do I get the new address to you?
I had been waiting as well. Glad to see that I am not the only one feeling a little bit jaded and highly disappointed.
I wrote a message but no mail reply and got nothing. I am really disappointed...
Just got an email which reminded me of this project. I did get my DVD (albeit late, and after I could watch it on OWN or Netflix) and I was shocked to see they are still shipping things out. It's sad to see how poorly this was run. If I was still in some of your shoes I would be pissed as well. The only reason I can see that they are shipping 100 per week is due to not having the money for shipping (which is part of what the $384,375 was supposed to go to.
Disappointed that people who backed this in support of the story, now are disappointed.
I am always donating to Kickstarters and IndieGoGo campaigns and every single one bar this one have followed through with their promises. It's been over two years and I've had nothing from you guys at all. If others can follow through with their commitment, so can you. I am beyond angry about this!
I donated at the $1K level and I have received nothing. Not even a phone call.
yay 2 years and still nothing.
Never got a DVD, anything. I've funded a lot of projects on Kickstarter/Indiegogo and this is the ONLY one to not give a crap about its backers. I have to say I'm incredibly disappointed with everyone behind-the-scenes. You dropped the ball. No updates since July. I hope you guys are disgusted with yourselves for not fulfilling your promises.
You folks may want to check out this story... http://www.nbcnews.com/tech/innovation/kickstarters-new-rules-creators-must-complete-projects-or-fess-n209011
Very disappointing!! Have been waiting patiently to receive the DVD. Don't even get a reply to my email queries. I don't think I'll support a Kickstarter project in the future.
still waiting on you to fulfill your promises... when should people expect you to do that?
I funded three other Kickstatrer projects. To date, I have gotten lots of lip and no delivery. Kickstarter should be called Lipserver. They make money of false promises. I will NEVER fund another project through this site again. No matter how strongly I believe in it, it is all a fairytale.
What a disappointment. The movie has been sold around the world and played at film festivals and on netflix, with the creators getting a ton of publicity and being flown around the world, and yet over a year and a half late, still no reward. Disgusting.
So... Are the DVD rewards still forthcoming? Sounds like some people got them, others nothing. I supported the project because I believed in it, but the lack of communication and forthrightness really disappoints me.
People who gave $1000 still haven't received ANYTHING? Yes, it is a great cause, but if there is no obligation for the project to follow through with their rewards, why would Kickstarter let them get away with that?
Trust takes a lifetime to build, and only one second to destroy. LGBT is not all that makes up a person. Accountabilty, integrity and responsibility matters too.