Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Hi, Terry. I just re-sent your survey link to you at the email address you gave me in email. If you can fill that out, I'll get yours on their way to you!
Never received mine and I am an early backer. Please advise as how to get my reward.
Received both sets!
Mr. Higgins, your second set is shipping out today! Thanks for your understanding and patience.
You got it. I’m waiting on new stock (I have 3 green left!) and will send you one this week when they arrive.
Thanks for your reply; my bad! Please send me a red one for the second one. Thank you!!
(1) I'm glad the orientation works for you. :-)
(2) We only shipped one because you only chose one color -- I'll happily send another, just reply to this or drop me an email at hello (at) wrapbuddies.co and we'll get it to you. I'm completely out of red until mid-December when the sea shipment arrives but I still have blue & green.
Just realized I pledged or TWO Wrap Buddies but only received ONE. (Realized when checking Amazon for $19.00 and knew I pledged $33.00. ) I was backer # 213. Thanks for checking and sending the second wrap buddy!
Thanks for the reply. Very clear now; original campaign video didn't mention this feature; nice handy addition! (I first thought there was an intent for the two clamps to be reversed making the cutting edge a rip-point for the paper.) Reality makes much better sense! Very good product!
Albert, thanks for the suggestion! The subject of round tables came up more than once during design discussions and it will be something we continue to consider at each product update. We'll be in touch if we come up with something interesting.
Glad to hear they made it to Sydney. I spent a few years living in Australia and really miss the place, especially Christmas barbecues. :-)
Just received my Wrap Buddies this morning in Sydney, they look great! Just a suggestion, maybe a V2.0 with the paper roll & sticking tape holder placed above the clamp with rotating ability, I don't know whether I expressed the idea clearly. The situation for me is I usually do my wrappings on a round table or an end of the kitchen table bench, I know the WB will work great where the clamped side is in front of me, but if they can be clamped to the left & right as well, that would increase versability alot. Of cos I understand that is almost a new design and you'll probably need to put more thoughts to designing like the paper roll holder may need changing length since width of table varies. No pressure though, it's just a weird thought of mine. WB is still a great & helpful product to me, thanks!
Kelsey, that’s great! That story really made me smile.
Share this code with them: WBKSFF for a Friend’s & Family 20% discount at shop.wrapbuddies.co!
I ordered two sets, which arrived last week. They are much sturdier than I anticipated, which is great! I gave them to two family members as early Christmas presents and I've already gotten word that they love them and plan to buy more for others!
Hey, Edgar! The sides with two tabs are for holding Scotch or cello tape. The two round ends are absolutely supposed to hold the gift wrap roll, as you indicated. There are images on our web site at http://wrapbuddies.co that might illuminate this as well.
Not sure how these are supposed to work. When together and separated, the posts can be used at either end of a larger roll. However, the side with two prongs to latch only work on a roll with limited quantity of paper. What was the thought behind this final design??
I received mine yesterday. Usually when I tell my wife that I got something from Kickstarter she just rolls her eyes. However, this product blew her away. I think they came out better than what was initially pitched during the campaign. Congrats!
@Rhode Edding: Aww, thanks. So glad you like it. Let us know how it works for you!
@hand0rf: Bonus! �
Mine is here and a beaut! Thanks!
And... my Wrap Buddy is already here!
So i’m stoked!
Thanks again, Bret!
@hand0rf: Glad you found it!
Never mind. That time it seemed to work. I am an idiot! It’ll be here Monday.
Nice work, Bret! Can’t wait to wrap something!
OK. So i’m an idiot I guess. Every link I use to BackerKit offers to have me fill in a new survey or it takes me to a place CLEARLY for project creators, not backers.
Is there a double-secret probation link we can - as backers - go to on Backerkit to see our individual account?!?
I trust my Wrap Buddy is on its way... I just figured it’d be cool to see the tracking number.
I'm not sure how the emails got lost; BK shows them all being sent. If anyone needs theirs, email me at firstname.lastname@example.org and I'll reply with your tracking number as soon as I can.
Go to your backer page on Backerkit and click "View Confirmation" in the upper right corner of the header. That will take you to your status page which will show your tracking number in a clickable link.
ET, yours is due to arrive Monday!
Looks like not all emails got sent. I’ll fix that shortly. Sorry! It has definitely shipped though.
I’ll check into it!
Hello.....Backer number.......... 220 ..........On kickstarter
I have not received a tracking number and went to wrapbuddies.backerkit.com and there is no link to check my tracking number.
@SweetKimy, I looked up the pledge here and it really was for no reward. Weird. I emailed you to suggest some possible solutions. Let me know by PM or email how you'd like to proceed. We'll get this fixed so you get what you thought you were going to get. :-)
That doesn't sound right! I'll check it out.
Well, I'm confused. The survey says that I contributed $25 and requested no reward. That doesn't make any sense at all!
So now my options are to get a single wrap buddy at the add on price or upgrade to 2 for $28 and have to pay $5 more for shipping!
Has anyone else experienced this? Was there some special reason that all of those months ago I would have intended to do that? I can't figure it out.
Thanks for your help.
Yep, Natalie, I goofed. I'll fixit shortly.
@Natalie, I can't see in right now but I'll check and get back to you. Thanks for asking.
Should I worry that shipping isn't being included in the pledge manager? It said I had credit left over but I'm sure that was supposed to go towards shipping
@Sophie, we had to trim our color choices down to 3 and aqua just missed the cut. If you don't want one of the other choices, email us at email@example.com and we'll issue a refund. But we hope one of the other choices will work for you!
Same for me: I want to choose the aqua color but in the question 1, the only choices are pine/cranberry/royal. Can you fix this to allow all colors available in the add-ons section to be also available in the main choice question.
Also, it is weird as I have pledged 20 USD and it says I have a 10 USD credit remaining - but not allowing me to add a second wrap assistant as add-on as add-ons are more expensive (15 USD each) than my pledge level (10 USD each)... could you please check and come back to us?
The survey/poll link isn't working for me - the aqua is my vote.
@Daniel Horter: Thanks! I wish I could do a factory visit and provide video & photos from there, but I'm sure I can talk someone there into snapping some images for me, at least. :-)
Thanks for the update. Following along with the design and manufacturing process is what makes Kickstarter fun. Thanks for sharing and keeping us in the loop. Happy wrapping.
Thank you for including the first stretch goal items even though we didn't hit the needed amount! This will be a great addition to your product.
@Miguel Ponce De Leon Jr
With regards to update #13- You mad genius!
I've given that spec to our design team as they're working on the final designs as well.
@Apit C L, Thanks for reminding me I need to add this detail to our FAQ!
Our prototypes work on any table up to 1.5" thick, with a 1" overhang. For the rest of the world, that's 38mm thick, with a 25mm overhang.
I have to say I like these projects because they are practical. One question I do have is will it work with any thickness of any tables? Or will there be a way to adjust the clamp to fit any table thickness? Elizabeth's idea of a stretch goal for a cutter would be great.
@Judy Baker, good question! They work fine on our kitchen countertops which are rounded. I'll try to get pics of a side view on Tuesday when I'm back from a quick bit of travel.
These Wrap Buddies are shown clamped to square ended counters. What about rounded, or bullnose granite? Will it hold as tight? Have you tried it? Thanks!
@Elizabeth Baldwin, definitely stay tuned!
Stretch goal -one of the ends can hold a roll of tape. Possibly removable so cutting edge is not always exposed? Or a sliding cutter for the paper! Then you can still sell us blades!
@ Genne Wiltrout: Glad to hear it!!!