Global Gladiators! Since our last update many of our International friends have been receiving their tracking numbers and games. We're excited to see more and more posts of backers playing Street Masters and hearing how your epic battles against The Kingdom went. Be sure to post any links to pics of your games, paints, or just tell everyone your first and second impressions :) For International backers who have not received anything, Blackbox has confirmed they are on track to complete shipping by the end of day Friday (our time). Based on their progress so far, there's nothing to prevent us from thinking they won't, but we'll keep you posted otherwise. We haven't heard of anyone in the US who hasn't received their tracking numbers or games yet, but if you do fall under this category, please contact us via our Kickstarter Inbox and we'll see where it's at.
Earlier this week, we were very surprised/shocked to hear that Blackbox decided to ship from their EU/UK hub rather than from their CAN or US hub. Our assumption was that if in an event they came from the US, Blackbox would invoice us on any duty fees so you could receive your package smoothly. Unfortunately, because of it oddly coming from EU/UK, we heard from backers that FedEx suggests you pay VAT before being able to claim your package. We've since contacted Blackbox and they are looking into why this happened, but more importantly, are going to give us a solution ASAP as to how to proceed. Currently, they are seeing if it's not too late for them to get charged for VAT to release your packages, then invoice us separately. That would save time and would be an immediate solution if they can pull it off. If not, we have discussed 2 other options which would either require sending it back to the shipper (Blackbox) and have them resend it, or have backers pay for it first, send photos of the receipt then we would reimburse you via PayPal. BUT.... please do not do either of that now until we receive final confirmation from Blackbox what the best procedure will be. We'll let you know as soon as we get the info straight from the source.
Miss the campaign or add-ons?
For anyone who missed the campaign or missed the chance to add something, we will be starting up a mailing list for this to consolidate those interested. While we're getting a database together and awaiting fulfillment to finish, so that we can tally up all of our remaining inventory, send us a message to email@example.com if you would like to be notified when we have something ready for you. As well, we are planning for something in the near future for Street Masters for both backers who already have some or everything and for those who want to become a Global Gladiators for the first time. More on that in future updates!