Share this project


Share this project

Shrink to the size of an atom. Teleport to Mars. Bowl with John Lennon & Liz Lemon. Free your dreams!
6,557 backers pledged $572,891 to help bring this project to life.

Shipping update

Posted by Bitbanger Labs (Creator)

A thousand pardons, everyone. We're pushed back a bit. Everything is locked and ready to go, but our assembly factory ran into a small issue getting the batteries to them in time to hit our deadline. We have every assurance from our suppliers that this will be cleared up shortly and Remee should be in the air next week. The 26th is the most likely candidate.

If this is even half as frustrating for you folks as it is for us, I'm sure you're pulling your hair out. As you can see below we have a beautiful product that we're proud to ship out, so to be hit with something like this at the last minute, even resulting in a somewhat minor delay, is maddening.

We're spectacularly pleased with how Remee has turned out, quality wise, and only wish it were in your hands now. Thanks for your patience so far!

Duncan & Steve
Bitbanger Labs


Only backers can post comments. Log In
    1. Martin Law on

      Unbelievable for not even an update!!! Absolutely upset about the continuous postponement of the product delivery date! So now it seems that I could be pretty sure it won't be available as Christmas present to my beloved one!!!

    2. Billy Gove on

      I had a dream I ordered 2 =...(

    3. Alex on

      +1 for a dire need of update!

    4. Joseph Le May

      I really hope you guys are okay...

    5. Missing avatar

      Dominooo on

      Hope everything is well guys. Take care of yourselves first.

    6. Missing avatar

      Xing on

      I am seriously worried about you guys are perished by sandy or not. or I hope this is not become my late late Christmas gift.

    7. Missing avatar

      Carla Landi on

      We need NEWS!! Updates! Carrier pigeons or a smoke signal! Anything! Everyone has been patient to have the mask of dreams. Most buyers were sympathetic with the problems you faced .. We understand that Sandy made ​​a huge mess in NY, but the minimum that you can do is keep us informed! The problem is not to have unconfirmed information, but do not have them. A few more days and we'll have people dying here! I am one of them, because, here in my land, $ 95 is a lot of money ... I could have bought a bike or invested in my retirement! But no! I believed in you and now I'm writing another post in this garbage google translator! Have mercy please!!!

    8. Missing avatar

      Paul Allen on

      Did I really order this mask or was it just a dream?

    9. Missing avatar

      deleted on

      This user's account has been deleted.

    10. Alejandro Catalan on

      Hi Guys,

      Is there any update on the shipment? ... any way that I can track my unit?

    11. Francesco D'alessandro on

      If you already have the product, why is it taking so long to get it shipped? its been 8 days already

    12. Missing avatar

      Nick Aylward on

      Wait what's a remee? I can't even remember as far back as when I paid for it. That being said, come onnn I'm like a little kid waiting for Christmas.

    13. Missing avatar

      Stanislav Karpinsky on

      It has been long enough. This stuff should have been shipped already.
      Besides I paid for international shipping.
      Are you going to make an update at least?

    14. Missing avatar

      Joseph Shalom on

      what the hell is wrong with this company?

    15. Geof Aberhart on

      "Project by
      Bitbanger Labs
      New York, NY"

      Jeez, I wonder why there haven't been many updates lately?

    16. Missing avatar

      Sakkaku on

      Yeah, when it comes to any project that exceeded their expectations two-hundred fold, they had to expand just as much to get everything shipped out and ready.

      I am sure they will run into problems after this one, if not, then many more. All I have to say for everyone is just have some patience.

      During this time you should be keeping dream logs, and getting yourself trained to lucid dreaming. Don't expect this to just suddenly start your Lucid dreaming. It's like exercising a part of your brain/body that you don't really use.

      For example: it's like buying a bowflex and expecting to get ripped after the first session. It just doesn't happen that easily. For all those who are complaining about waiting, I could imagine these are going to be the same people that complain that they get no results.

      To sum things up: This mask is a tool to help you lucid dream. The key word is help, don't expect miracles to happen if you can't even remember your own dream. It's a gradual process and this mask will make it easier for you, but not guarantee it.

    17. Scott Pool on

      Well you guys also have to remember that this is I think their first time mass producing a product as a company. I think the best thing for them to take away from this is to learn not to say when they're going to be delivered unless they know for sure when it will be shipped. Stuff like this has no definite dates, so their only mistake was consistently telling us particular dates of when to expect it getting our hopes up.

      However, after Remee has finally shipped to backers, they'll have more experience with this type of thing and know how to more accurately judge dates.

    18. Missing avatar

      Josh Glatt on

      The only part of this whole situation that annoys me in the slightest has been the lack of updates. I understood when i ordered that fabricating a product such as this would prove to be difficult and run into roadblocks along the way. However, Not offering updates after telling us they would be delivered is fairly uncool, for want of a better word. Giving us a little information would take you 2 seconds and give us some piece of mind.

    19. fr on

      At this point you should just come out and say that the storms in the east coast are causing your delay which should stop the 'sleepless' nights people are getting worrying about this product. Most will understand that.

      But if your days calculation holds out from the comments below, we should be hearing something from you guys by end of friday.

    20. Pierluigi on

      Any news about international shipping?

    21. Missing avatar

      Daniel Maddern on

      Remee isn't being made in NY is it?

    22. Missing avatar

      scot jelinski on

      Update!Update!Update!!!!!! No reason in leaving us in the dark, we have waited and will wait longer it would just be nice to have a REALISTIC ETA.
      Thank you guys for tedious testing to make sure we have a GREAT product.

    23. Missing avatar

      Unknown on

      Are you going to ship as 'gift' or should we expect taxes ?

    24. Missing avatar

      matt on

      I also want to know when ill have this...

    25. DAN USHMA on

      Come on, guys... you should at least give us when you realistically think our Remees will arrive. Not a promise. Just an idea. I hate not knowing.

    26. Missing avatar

      albert mayzeles on

      Is there anyway to switch the color of my Remee at this point? The star explosion ones on the right look awesome. I'm very excited for this product!! Thank you guys tremendously for making it a reality. And that is amazing how long the process takes, but not really. Manufacturing is a complex business, and I think people recognize the fact that this is probably your first large scale business/manufacturing project. Thank you very much for the updates and constant communication. Have a wonderful day and good luck with the business venture.

    27. Missing avatar

      Carla Landi on

      E bota exercício nisso Welton!! Foram quase 6 meses já! Pelo menos parece estar na reta final e o produto parece estar "nos trinques"... =] Quase me arrependi, estou tendo sonhos lúcidos direto!! Vamos torcer!

    28. Welton Rodrigo Torres Nascimento on

      Tô por aqui, Carla Landi.
      Isso aqui é um exercício de paciência, haha.

    29. Alejandro Catalan on

      I cant wait to get this one in Australia...

    30. Missing avatar

      Carla Landi on

      Mais alguém do Brasil espera ansiosamente pela Remee? Seria bom nos falarmos quando enviarem, não? Brasileiros do kickstarter, uni-vos! o/

    31. Missing avatar

      Carla Landi on

      What a beauty! Glad you are alive, glad to Remee arrives before Christmas. Too bad I already have a lucid dream every two days. It seems tragic and comic. I just hope that it will help in the development of art. I also hope it's the last time I use this wonder of google translator! let's dream .. =]

    32. Bitbanger Labs 3-time creator on

      Thanks, everyone, for the well-wishes. We're fine here - thought the lab was going to flood, but we lucked out.

      Joseph O'Connor - a thousand times yes. We assure you that all the production ambiguity is past and Remee is at our fingertips - the only uncertainty left is shipping and customs times - is it going to take 2 days to ship and 2 days in customs, or 4 days to ship and 3 days in customs, etc. That's why we're hesitant to say exactly which day would be our first ship day. But no matter how you slice it, it's right around the corner.

    33. Missing avatar

      Joseph O'Connor on

      Are you realistically going to be able to ship by this year?

    34. Missing avatar

      Reha on

      Thanks for the update ! Hope you guys make it the way all of your team and the backers are happy.

    35. Michael Jens on

      Thanks for making a reply. Stay safe in new york.

    36. Missing avatar

      John on

      You might want to make an update, most people just log into Kickstarter and look for updates in the top toolbar. If I hadn't come here to ask what was going on, I wouldn't have seen this.

    37. Bitbanger Labs 3-time creator on

      Repost from main comments area:

      Hey everyone! Greetings from hurricane-pounded New York. We are not shipping yet, but we're in daily (really, hourly) contact with our suppliers and we're working on getting Remee in our hand ASAP. We're not talking about a major delay here - we're on the verge, but we're hesitant to make another prediction because we can't be sure exactly which day we'll have them. We'll update as soon as we know more. We're doing absolutely everything in our power to get Remee delivered to us as soon as possible.

    38. Missing avatar

      MCG on

      the 26th has come and gone. can we please get an update?

    39. Jeffrey Pfaller on

      Curious if you hit the October 26th shipping date. Looking forward to seeing that package on my doorstep!

    40. Francesco D'alessandro on

      Oh my goodness, i am flipping my shiatsu because y'all ain't tellin' us whats going on.
      An update please?

    41. Missing avatar

      Tech on

      I don't want to nag them, but has anyone tried emailing and asking what's up? Just curious if anyone has heard anything or if they have gone dark, hopefully because they want to get everything shipped before updating ;) I'm willing to wait but I'd like to know what's going on.

    42. Missing avatar

      anony on

      I seriously hope you sent them by now.. update please!!

    43. John T. Woods on

      I just appreciate the updates... When it comes to projects like this, be late, miss deadlines... that is fine.... so long as you communicate with folks about it, you're doing it right. In my opinion. So, thanks. And looking forward to it!

    44. Missing avatar

      PriceTheLibrarian on

      I think no news is good news and that they're too busy shipping a dump-truck full of masks to twiddle their thumbs and send an update

    45. Missing avatar

      Unknown on

      Wonder if we'll get a little surprise when we finally receive, like a free dream journal or an extra token for ppl that bought the mask. But I'm prolly just dreaming :p
      Anyway, they'll certainly update very soon, but that's truly disappointing they didn't yet

    46. Shenice on

      Okay... I'm not going to lie; I'm going crazy... I'm tearing my hair out now, big time! This is too much suspense. Seriously. I need to have an update. I'm still hopeful, but it really doesn't look great when you haven't updated us and the 26th has been and gone. :/ I know you may have been busy getting the masks shipped (fingers crossed you've been doing that), but just a little update would settle our minds and stop me from constantly refreshing this page. ;P Hope everything is well! :)

    47. Missing avatar

      Jacob on

      I know I should know better by now than to get excited on the date that you give us, but man I really thought there would be an update yesterday. Even though it may be time consuming for you guys, just a 5 minute update on what's happening would be much appreciated. Thanks much -Jacob

    48. Missing avatar

      Jeremy D on

      You mentioned shipping stuff out on the 26th. Please update. I know you guys are under a lot of pressure, but if you could at least show us some images of the masks in use or in boxes to be shipped, we'll all feel better about this.

    49. Missing avatar

      Amir on

      Update, please