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A smokeless wood-burning FirePit that can cook your meals and give you a front-row seat to everything going on inside your fire.
A smokeless wood-burning FirePit that can cook your meals and give you a front-row seat to everything going on inside your fire.
A smokeless wood-burning FirePit that can cook your meals and give you a front-row seat to everything going on inside your fire.
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10,238 backers pledged $2,534,017 to help bring this project to life.

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    1. Missing avatar

      Brian Montoya about 1 hour ago

      So just got your email. No shipment today. That is very disappointing based on your last update stating all would be shipped by today. Even by your comments below. Summer is practically gone and by the time my May arrival is here it may be May 2019. Its kick starter I get it. I will just wait for your products to be mainstream before purchasing in the future.

    2. Missing avatar

      Timothy Duggan about 2 hours ago

      How can you find out "wave" you are? I don't see anything about waves in the "view pledge", just backer number

    3. Missing avatar

      Saibal Sen about 3 hours ago

      The fan at max recorded a decibel level of 71 db. Very quiet.

    4. Missing avatar

      Saibal Sen about 3 hours ago

      First fire and cooking: the two logs with three pieces of kindling wood and fire started lit up very quickly. It took 20 min for the flames to go down and I had to turn the fan low to get there at the end. Heat was not intense (note to myself: add a third log next time). Cooked a ribeye and few sausages. Came out great, took a little longer to reach internal 140F as the log was not as close to the meat. After the cooking, bumped up the fan to get some warmth- it wasn’t that warm, maybe the windy and chilly evening on the first day of summer in San Francisco to blame. This was in my backyard, not the beach. Will attempt again on Sunday as we have spare the air alerts for two days (which canned my big green egg brisket plan for Saturday).

    5. Missing avatar

      Michael Por about 5 hours ago

      So I was told there shopping hour package to day when will we get a tracking #

    6. Missing avatar

      Kirk about 18 hours ago

      Getting excited! When does Wave #2 start shipping?

    7. Missing avatar

      Dimitri nooch about 20 hours ago

      Am I going to receive an email when my unit is shipped??

    8. Cornelius Gloria about 22 hours ago

      Got mine yesterday butttt haven't opened it. Looks like it's been opened already and repackaged? Anybody else have that issues at all?

    9. Missing avatar

      Saibal Sen about 23 hours ago

      I received mine today at work. Everything seems to be working (the fit, the charging, Bluetooth, fan, fan vents). It drew a lot of praise from all the manufacturing engineers at work. Kudos to the Biolite design and manufacturing engineers. Will try lighting it up for dinner tonight. I thought my position in the ordering sequence was around 250.

    10. BioLite 3-time creator about 23 hours ago

      Hey @Chris - Can you email us at firepit@bioliteenergy.com along with a photo of the issue with the cover?

    11. Sheila Graham 1 day ago

      Hello, just curious when to expect mine here in California.

    12. Missing avatar

      Shaun Northrup 1 day ago

      Hi @BioLite, I was wondering if you can look to see when my delivery might happen? Thank you!

    13. Adam Baker 1 day ago

      Hi, there seems to be a lot of comments asking about an update on international deliveries that haven’t been answered. Would it be possible to get an update as there is a few different delivery dates flying around.

    14. Chris Artates 2 days ago

      Hi @biolite love the grill used it and works perfect, but the solar cover elastic snapped on my first use of covering it, anything you can do to help?

    15. Missing avatar

      J.O. 2 days ago

      I received my pit yesterday and first impressions are very positive. Went together without any issues and construction seems very solid. Got the battery charged and the app worked well and paired with the device very easily. I picked up some wood today and look forward to getting a fire going very soon. Nice work, BioLite!

    16. Missing avatar

      Peter Yang 2 days ago

      Not sure if anyone has asked or tried this, but can you add an external battery pack on the unit (via charge port) for extra run time? or alternatively can you plug it in to a power source and run fan at the same time? sorry if this has already been asked.

    17. BioLite 3-time creator 2 days ago

      Hi @Atsushi -- we have five teammates working on customer service. We responded to you yesterday and are working constantly to ensure that additional responses happen within a 24 hour period, which means you should see another email coming through today. Thanks for your patience.

    18. BioLite 3-time creator 2 days ago

      Hi @Brian -- your wave is slated for a July delivery, and we are on track for a July delivery. The delay affected the first round of containers which was May Backers.

    19. BioLite 3-time creator 2 days ago

      Hey @Case -- we forwarded your comment to Support team. Thanks for heads up

    20. Missing avatar

      brian carlson 2 days ago

      Really disappointed.Bragged this up to friends now nothing to show.Really takes the fun out of it.I am in the 8000s as a backer. I see questions from people in the 800s.Im worried now summer will be gone. Have visitors from Japan then Tiawan coming in July.I don't have any idea when I will receive.Have purchased other Biolite product but wont again.

    21. Missing avatar

      Atsushi
      Superbacker
      2 days ago

      Hi, so I received one email asking about my email regarding the defective product so sent but no response again. I believe the issue is that you may not have enough customer service resources to deal with post- sale activity. Hope you will have more than one customer service personnel in the near future.

    22. Missing avatar

      Robert D Rumans 3 days ago

      Backer 853 from Plant City, Florida received firepit today . It arrived in good shape, really went togeth very easily. No flaws really looks nice. Can't wait to use.

    23. Daniel Steven 3 days ago

      I am backer number 688. Last International shipping update:

      "International May Backers: your FirePits will be shipping mid-late June as a result of partner processing that is requiring some extra time to ensure that all units arrive Delivered Duties Paid (eg no surprise fees or surcharges for you). Thank you so much for your patience"

      It is now mid to late June and am wondering if i will be expecting my shipment 'mid to late June'. Thanks

    24. Missing avatar

      Case Turner 3 days ago

      Received my pit yesterday.

      One short leg like others have reported. Actually the leg measures the same but for some reason the body must be tweaked. Works okay on non-level surface but not on level surface. There an 3/4” gap from the bottom of the leg to the surface.

      Micro USB cable that came with it does not work. Plugged it into multiple USB ports. Finally dug out an old one and now the unit is charging. Note the supplied chord is flimsy and not turquoise like the one shown in the video. It is also super short so plugging in a difficult.

    25. BioLite 3-time creator 3 days ago

      @Atsushi -- thanks for the heads up, sorry there's been a lag in response. Did you email FirePit@bioliteenergy.com or Support@bioliteenergy.com? Either way, will look into that now.

    26. BioLite 3-time creator 3 days ago

      @Peter and @Michael -- yes, remaining May US FirePits are still on track to ship this Friday, 6/22. We have a call today with warehouse to confirm arrival of units midweek, one day of processing, and then heading back out the door to Backers on Friday. Michael, to your question, we had several containers delayed at the port which is why some May backers received and some didn't -- the May shipment was supposed to go out pretty much simultaneously but this delay created a significant gap. We're sorry for the confusion it's caused and we know it's frustrating to see some folks get it sooner, but we're working to get them out the door this Friday. Thanks.

    27. Missing avatar

      Saibal Sen 4 days ago

      I am not happy about the way Biolite has handled these delays. Transparency would have killed all doubts about the sequence in which they have been shipping. Instead, they have managed to upset customers who may never come back. They made a big blunder with the shipping port change (rookie mistake), but they could have kept the community updated with info like “shipped backer # x to y” last week and next week will be....leadership rookie mistake!

    28. Missing avatar

      Michael Por 4 days ago

      Hey kinda confused people are getting there fire pits I am an early backer and I haven’t received anything yet why is that

    29. Missing avatar

      Atsushi
      Superbacker
      4 days ago

      Hi, I received all shipment for off-grid Oasis, which includes a lot of stuff. The fire pit works fine but one of other item, lantern XL has a broken power input. Reached a customer support but no response for more than a week after the first response. I am wondering when I can get it exchanged. I wished to use it for our camping trip from this Friday but I have no hope for that to happen...

    30. Missing avatar

      Peter Yang 4 days ago

      Are people still getting their pits this week? I thought it was all going out on the 22nd, In Los Angeles/ early backer and cant wait to get a campfire going. Keep'em coming biolite!

    31. Missing avatar

      Charlie May 4 days ago

      Never mind, it is a very tight fit. No worries.

    32. BioLite 3-time creator 4 days ago

      Hey Charlie! Can you email us at FirePit@BioLiteEnergy.com? I've notified the support team and they're keeping an eye out for an email from you.

    33. Missing avatar

      Charlie May 4 days ago

      I received my Biolit Firepit this morning and I am stoked to use it. The only problem is the battery does not fit. The top bracket is too large to allow the battery clip to snap into place. Help? I really want to use it tonight!

    34. BioLite 3-time creator 4 days ago

      Hey @htimsda! - Can you email us those photos to firepit@bioliteenergy.com so we can take a closer look?

    35. Sergey Moiseev 4 days ago

      `Totally share your frustration here` is a worst form of assurance from source of that frustration. `We are frustrated by how we deal with things`, right, Biolite? Any ideas on how you can make it better?

    36. FrankV 4 days ago

      @michel: BioLite mentioned in a comment here last week that Europe delivery is expected in first half of July.
      After selling it as “May”, then communicating June for international backers, I hope this is the last delay. Can’t wait to get my hands on mine (Netherlands).

    37. Michel Piccaya 4 days ago

      Hello, I am from Belgium and I am waiting your device for nearly a year, when will you start the shipping ?

    38. Ryan Cavender 5 days ago

      No problem Scott, I’m eager to see how everyone uses their units and I hope one day Kickstarter would allow for better conversations.

    39. Missing avatar

      scott donald 5 days ago

      Ryan, Thanks for starting the group! I hope a biolite rep or three will join as well! Much easier space to share thoughts and pics.

    40. Missing avatar

      Curtis Bartels 6 days ago

      Finally got a chance to try mine out. Worked like a charm. Easily screwed together the legs...all the same length. Fired her up, no problems. Been testing out the solar charger all week...So far no problems. Upon unpacking the firepit though, which was packed exceptionally, I found a bag full of washers/nuts etc...not sure what those were for. Overall very pleased.

    41. Ryan Cavender 6 days ago

      I started a facebook group to chat with others from Kickstarter , I’d love to see people’s unboxing pics and reviews

      Thanks

      https://m.facebook.com/groups/439998786464401

    42. Missing avatar

      Ayrahvon 6 days ago

      Just read further down in comments and saw two things.

      1: my rattling is likely caused by grate handle at speed 3 I’ll confirm tonight.

      2: speed 4 is turbo and cycles down to 3 after 5 mins.

      I was using it to finish off the fire at the end of the night and makes total sense to have it cycle down.

      To start fire I had no issue using speed two and then bumped down to speed one rest of night. Wood out here has lots of crackle and pop and speed one is hardly noticeable!

      Love the product.

    43. Missing avatar

      Ayrahvon 6 days ago

      Got mine in Canada about a week ago. Finally had a chance to test it out last night. Everything I hoped it would be with one minor caveat! For some reason the fan noise on the 3rd setting is insane. It rattles as opposed to whirring but it only seems to happen on that speed. On the highest setting it worked well but cycled down to the 3rd after some time. The battery was low at that point so I’m not sure if that is intentional for battery consumption or irregular.

      Is the fan rattling at that speed a sign of an issue inside the battery pack? Still extremely pleased with the product.

    44. Missing avatar

      htimsda 7 days ago

      Here's a close up of the battery attachment, or lack there of. https://photos.app.goo.gl/WsfdCyxscZbKxDJG9

    45. Missing avatar

      htimsda 7 days ago

      Got mine today. Unfortunately the battery won't fit onto the firepit. 😥

      https://photos.app.goo.gl/ytScgtrcy13vQQY37
      https://photos.app.goo.gl/81caX22mekZoU8Bt7

    46. BioLite 3-time creator on

      Hey @Eric - Can you send along some pics/video if possible to firepit@bioliteenergy.com? We'd like to see what's going on with that.

    47. BioLite 3-time creator on

      @PocketRocket - We would definitely recommend a slab or brick if you plan to use on your porch. Otherwise the best use is on gravel or similar surface.

    48. BioLite 3-time creator on

      Hey @Phil - Totally share your frustration here, we are shipping to May backers again as per our update (update #22). You can email us at firepit@bioliteenergy.com if you have any additional questions.

    49. Missing avatar

      Phil Lindenbaum on

      Are you shipping May backers again. Was hoping to have this as a Father’s Day gift but that looks like a bust

    50. BioLite 3-time creator on

      @Kyle can you email us at firepit@bioliteenergy.com? That way it's easier for us to keep all of this in one place.

      @Josh - looking into that now and will reply shortly.

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