Frequently Asked Questions
Good news! All About the Base is AUTOMATICALLY upgraded to a BaseLanternXL, we announced that in this update a few weeks ago:
(We just can't edit the description on the right-hand side per Kickstarter rules, but the upgrade is happening!)Last updated:
For BOTH BaseLantern and BaseLantern XL:
- 500 Lumens
- Dimensions: 5.1 x 5.0 x 1.7 in (129 x 127 x 44 mm)
- 2 USB charge out ports
- 2 SiteLight ports
- 1 Micro USB Charge In
- Mobile App compatible with Android and iOS
- IPX4 Water Resistance Rating
- Weight: 1.31 lbs (594g)
- Battery: 7800mAh
- Burn Time: 54 hours LO | 5 hours HI
- Burn Time w/ 2 SiteLights: 8.75 hours on MEDIUM
- Charges up to  smartphones
- Weight: 1.42 lbs (644g)
- Battery: 12000mAh
- Burn Time: 114 hours LO | 7 hours HI
- Burn Time w/ 2 SiteLights: 13.5 hours on MEDIUM
- Charges up to  smartphonesLast updated:
You can charge the BaseLantern at home via USB on your computer, wall-outlet etc. If you're off-grid, you can also charge it via the BioLite SolarPanel 5 Series or the BioLite BaseCamp Stove! (And yes, other solar panels will work, too)Last updated:
Yes! They are the same footprint, however the BaseLanternXL will weigh slightly more because there's a larger battery inside. (1.31 lbs vs 1.42 lbs)Last updated:
Nope. But you can charge tablets, phones, cameras, speakers, fitness trackers, and lots of other devices.Last updated:
The BaseLantern has an IPX4 rating which means it can withstand splashing of water.
If you're in a place where it can get really really wet, we suggest bringing a drybag along!Last updated:
Technically speaking, as many as you like!
Our recommended max is to string up  per SiteLight port for a total of  SiteLights.Last updated:
When you select your pledge level, you will be prompted to select your country as well. This will clearly indicate any shipping fees associated with your pledge. No additional costs will happen after that!
To INTERNATIONAL customers: a few folks have remarked that shipping feels high - we want to reiterate that our fees INCLUDE all duties and taxes so that you won't get surprised by any additional fees. Many other campaigns do not do this which is why their shipping appears lower at first, but you get an unexpected surcharge upon delivery (which feels like a bummer of an experience in our opinion). And no, we cannot mark your unit as a gift to get around duties, it's illegal.Last updated:
Unfortunately, we cannot. Splitting shipments adds additional costs and requires manual processing of each order that eats up a lot of time (a LOT). That is time we need to be answering messages from backers, commenting on the community board, tracking down technical info from our engineers, and developing stretch goals with the broader team that we can share in new updates.
We totally understand wanting to have some of this gear before summer hits; if your timelines are more urgent, we recommend backing the BaseLantern or BaseLantern/SiteLight combo here on Kickstarter and grabbing the rest of our products on BioLiteEnergy.com (if you sign up with your email you'll be in the loop about any upcoming offers, promos, etc).
Part of the awesome savings you see on our Kickstarter Reward Levels factors in thanking you for your patience for a later delivery time :)Last updated:
Nope, Kickstarter doesn't allow that on purpose in an effort to prevent illegal re-selling and to make sure everyone's got a fair shot at getting a unit through their support.
Our best rec? Introduce the project to friends and family! Who knows, maybe they'll pick one up for you [or maybe they'll keep it for themselves - we take no responsibility for any ensuing drama :)]Last updated:
Yes, we are planning to carry the BaseLantern with retail partners. A few key locations will have the BaseLantern in the late fall.
Three important things:
1) Our Kickstarter pledge levels are the best deal you will find on the BaseLantern and BaseLantern/SiteLight Combos (significant savings, no tax, bonus items, woo!). Thank you for supporting us from the beginning.
2) No retail outlets in the fall will be carrying the BaseLanternXL
3) BaseLantern Kickstarter Rewards will ship before BaseLanterns are in stores. If this gets mixed up for any reason, we will notify our backers immediately (but we are doing everything we can to ensure it does not).Last updated:
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