Some deliveries will be postponed for a week
BETTER RE has started to assemble and some products have already delivered from last week.
Until this week, we will finish delivering the products for some backers, who added reused smartphone batteries, through FedEx because a smartphone battery isn’t allowed in air transport of EMS.
(We inform that the backers, who ordered additional reused smartphone batteries, should send your phone number by survey we’ve sent through Kickstarter’s Message or your email.)
But, we seriously apologize to other backers, who haven’t ordered reused smartphone batteries, for the delay of the products
Those backers were supposed to be delivered by EMS until this week but, we couldn’t send the products as we had a minor issue with Korea post about making a contract of EMS.
So, we will deliver the products for the backers, who didn’t order reused smartphone batteries, next week in the order of long distance from South Korea where BETTER RE is producing.
We, ENLIGHTEN, truly apologize for the delay of delivery again.
We promised to complete all shipping next week.
We ask for your understanding and appreciate your patience and cooperation in advance.
Thanks and Best Regards,
P.S. - To Korean backers, we will send your products until next week by Korean domestic parcel delivery service whether or not you ordered reused smartphone batteries.