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Light the road just like a car. When the driver doesn't know you're "just" a bicycle, they have to give you a lot more room.
Light the road better than a car. When the driver doesn't know you're "just" a bicycle, they have to give you a lot more room.
Light the road better than a car. When the driver doesn't know you're "just" a bicycle, they have to give you a lot more room.
249 backers pledged $32,475 to help bring this project to life.

Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!

    1. Barry Beams 2-time Creator on August 25

      Address all inquiries to Help@BarryBeams.com, or call (323) 487-2002.
      Confidentiality notice and warning:
      "This communication is company private and confidential, intended for the private use of recipient only. Permission for redistribution or public disclosure of it's contents is expressly denied. Violation of this shall result in cancellation of prospective delivery without refund, and voiding warranty on any existing product in recipient’s possession.“

    2. Missing avatar

      Dan on August 25

      @skim Would you be willing to file a complaint with the California State Attorney General against Barry Beams, LLC, including the email in which he threatened to "cancel" you if you commented publicly? That threat is clearly in violation of CA Civ Code §1670.8, which protects consumers from retaliation for complaining publicly with a $2,500 penalty for even threatening to do so.

      Form: https://oag.ca.gov/contact/consumer-complaint-against-business-or-company

      Law: http://www.leginfo.ca.gov/cgi-bin/displaycode…

    3. Missing avatar

      Dan on August 24

      Today, I had my day in court. Barry didn't show up, but I still had to make my case to the judge.

      I showed the judge the Kickstarter Terms of Use, which he studied for a while. He agreed that it formed a contract between backer and creator, and that the project creator was legally responsible for any rewards promised. He asked me questions about how pledging worked, and the conditions for a successful campaign. He asked me if I was the only one who hadn't received a light. I responded that I was not alone.

      Ultimately, the judge ruled in my favor. He awarded me the $159 I initially paid, plus court costs and the cost of service.

      I learned today that the Kickstarter Terms of Use hold water in a court of law. They form a written contract which has a four year statute of limitations in California.

      I also learned that you can sue in any county in California, since the contract is executed in whatever county you are in. It doesn't have to be Santa Clara County.

      All in all, I was pretty satisfied with the process. It may be slow, but I felt the judge was reasonable and fair.

    4. Barry Beams 2-time Creator on August 13

      Address all inquiries to Help@BarryBeams.com, or call (323) 487-2002.
      Confidentiality notice and warning:
      "This communication is company private and confidential, intended for the private use of recipient only. Permission for redistribution or public disclosure of it's contents is expressly denied. Violation of this shall result in cancellation of prospective delivery without refund, and voiding warranty on any existing product in recipient’s possession.“

    5. Missing avatar

      Dan on August 13

      An update on my small claims case:

      First, Barry refused to sign for the court papers sent via certified mail. I had to hire a process server to track him down and serve him.

      Then, Barry filed a motion with the court trying to dismiss the case on technicalities. Regardless, the trial date is still set for August 23rd.

      Once again, Barry is going out of his way to weasel out of any responsibility rather than do the right thing and refund our money. And to what end? To rub it in our faces that he tricked us into giving him money for nothing? That's he's unscrupulous enough to get away with it?

    6. Barry Beams 2-time Creator on August 3

      Address all inquiries to Help@BarryBeams.com, or call (323) 487-2002.
      Confidentiality notice and warning:
      "This communication is company private and confidential, intended for the private use of recipient only.  Permission for redistribution or public disclosure of it's contents is expressly denied.  Violation of this shall result in cancellation of prospective delivery without refund, and voiding warranty on any existing product in recipient’s possession.“

    7. Missing avatar

      Kyle on August 2

      I've also filed a complaint with the CA attorney general. I recommend anyone else who hasn't received a light or refund to get in contact with them.

    8. Missing avatar

      Dan on July 2

      This comment has been removed by Kickstarter.

    9. skim on June 29

      I just received this email from Barry. FWIW, I've emailed him several times enquiring about the lights. No response, but he was quick to email me this:

      You have failed to contact me directly, but persist in inciting public slander and defamation.

      Backers who contact me directly in privacy and confidentiality receive accurate information.

      You have failed to to this.

      Money doesn't grow on trees and products don't appear out of thin air.

      Kickstarter terms of service in effect when you made your pledge allow me to cancel any backer.  If you make any further public comment, you will be cancelled.

      Barry

    10. skim on June 29

      Good luck Dan. Keep us informed.

    11. Missing avatar

      Dan on June 10

      In response to my refund demand, Barry has accused me of extortion, blackmail, cyberstalking harassment, and lying about not receiving a light in a ploy to extort an Oculus 2.0 out of him. He's threatened to call the police if I attempt to communicate with him without signing his ridiculous NDA (and notarizing it, and hand delivering it.) This is appalling customer service and no way to run a business. He should be ashamed.

      Also in the lack of integrity department, Barry refused to sign for the demand letter I sent via certified mail, a transparent tactic which judges tend to frown upon.

      I do thank him, however, for providing the motivation to follow through and file suit.

      Wish me luck.

    12. Missing avatar

      John Rhodes on May 26

      It is certainly very disappointing to learn that Barry has been selling his lights commercially before he has fulfilled the terms of the agreement with his original backers.

    13. Missing avatar

      Dan on May 24

      To anyone waiting on a light, it's not coming. But Barry promises to you give a "credit" -- not a light or a refund -- on his new light which he claims will be ready in July. (Barry slaps a confidentially notice on his emails, but I don't think asking for an update binds me to such an agreement nor does his notice give him the right to renege on his original agreement: money for a light, or a refund)

      Hello Dan,
      The Oculus v1 had an unacceptable high percentage of lights suffering reliability problems stemming from unauthorized design and component changes done by the maker of the main circuit board. That led me to discontinue v1 production and make key upgrades.

      I'm currently testing the improvements, and in July will introduce Oculus V2.
      Oculus V2 features a redesigned circuit and waterproof coated board that contains a million cycle sealed body switch, and runs cooler with lower power draw. I expect less than 1% switch and circuit failures from this new board. Also a bright white reflector that reflects whiter, 10% better and more evenly; even greater shock and vibration resistance without damage or losing battery contact; charging hole plug on strong rubber dongle; water tight lip on top of the battery cover that keeps sealed even when a user leaves the cover partially open; one each high power 26650 and light weight 18650 battery; higher Intrusion Protection level against water and dust, and another one or two improvements.
      When that's ready to go, I will offer a credit for the amount paid to the Kickstarter project toward the Oculus v2.
      The offer won't please everyone. It is the best way to deal with the situation and I hope it will be agreeable to you.

      Sincerely,

      Barry

      Also, Barry claims to have sold 40 lights at the last year's Maker Faire. Why didn't he ship me one? [http://www.cyclebanter.com/showthread.php…]

      "My bike expo and maker faire deals sell well in person at ~$160-ish. For instance I sold 40 lights at Maker Faire last year in two days, at $155 each."

    14. Missing avatar

      Dan on May 24

      Barry,

      On November 18, 2012, I pledged $159 to your Barry Beams Kickstarter campaign. In exchange for my pledge, I was promised the following reward:

      One Barry Beams bicycle and tactical beam, hand assembled personally by me, plus battery and charger, plus a spare battery, from the first batch of parts I receive, and a huge thank you for your support. Let's you give more support than just the standard pledge amount. You also will get your light sooner.
      Only ships to: United States
      Estimated delivery: Dec 2012

      Three and a half years later, I have yet to receive that light.

      According to the Kickstarter Terms of Service in effect at the time of my pledge,

      "Project Creators agree to make a good faith attempt to fulfill each reward by its Estimated Delivery Date,"

      and

      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."

      [https://www.kickstarter.com/terms-of-use/oct2012],

      I have been extremely patient, but enough is enough. Please refund my money.

      If you do not agree to the demands of this letter, I will take action against you in small claims court.

      -Dan

      [I will post this letter publicly as well as send you a copy via certified mail.]

    15. Missing avatar

      Dan on May 20

      I never received mine. I pledged back in November 2012, expected delivery in December 2012 or shortly thereafter.

      Does anyone have any idea how many have been actually shipped to backers?

    16. Isaac on April 24

      Hi Barry, I'm still waiting for my light to be shipped. I have no moved to the US and would like to change the address it should be shipped to. Also I can meet you PERSONALLY to make this happen. Please let me know how it goes as soon as possible? Thanks.

    17. Mark Tuttle on April 4

      What's Barry's email? I want him to ship my light.

    18. Richard Chepeus on March 18, 2016

      Have any backers received their light since that reported by David in January? Or received any status news from Barry? I was a very early backer (#38) but have yet to receive my light or hear ant indication when it might be shipped.

    19. skim on March 4, 2016

      @David, how is the light?

    20. Missing avatar

      David Hawley on January 7, 2016

      Amazingly, a package showed up on my door step last week - the long forgotten light. I haven't had a chance to test it yet, but it looks pretty bright for a compact package.

    21. Missing avatar

      Frank Tsai on December 20, 2015

      @Jon
      I have a light from September. But that's a refurbished one, Barry promised to exchange when he have new batch of lights. But that haven't happen yet. If you sent him email with your backer info every week or every other week, he might replay.

    22. Missing avatar

      Jon Bode on November 20, 2015

      Anybody heard from Barry lately? Anybody gotten a light since the last one Jester reported getting one six months ago?

    23. Missing avatar

      David Hawley on October 21, 2015

      I'm also waiting. I ordered a light and 2 batteries ...

    24. Missing avatar

      David Lau
      Superbacker
      on October 15, 2015

      Are the lights still being shipped? I only looked back at the comments today and based on the Creator's comment on May 23, I should have received this by now? I confirm that I still have not received the light that I pledged for.

    25. Missing avatar

      David Lau
      Superbacker
      on October 15, 2015

      Are these still being shipped? I only looked back at the comments today and based on the Creator's comment on May 23, I should have received this by now? I confirm that I still have not received the light that I pledged for.

    26. Missing avatar

      Costikyan Jarvis on September 14, 2015

      Barry,

      I am having trouble with my light. Can it be repaired?

    27. Missing avatar

      John Rhodes on June 24, 2015

      Hi Barry. I know you don't give individual shipping dates, but is there any chance that you could give some general guidance to your patient backers; like "I've shipped 149 lights, I have 100 more to go and I'm doing 10 per day". Any info that would help sustain us would be much appreciated! Regards, John Rhodes

    28. Barry Beams 2-time Creator on May 22, 2015

      Its not possible to answer individual requests for shipping estimates.
      The common answer to all inquiries is, I'm making and shipping lights steadily.
      From Jester and Steve's comments, it seems like using USPS flat rate overcomes international shipping concerns to the UK and Europe.

      I'm happy to see all the positive comments about the light.

      My work days are commonly 12+ hours, 6-7 days a week. This is common for successful startup launchers. Time management is essential. I rarely get out on a bike ride for fun anymore.

      I thank those of you that understand. For those who are more anxious, I hope you will get a big smile when your light arrives, and at that time accept my "thank you for your patience".

    29. Barry Beams 2-time Creator on May 22, 2015

      Thermal note:
      Light is designed to let you be stopped at a traffic light while at brightest setting, without thermal dimming happening.
      I designed the heatsink so that at the light's highest setting, if you move at at least at least 6mph/ 10kph, the airflow keeps the light cooled so that thermal dimming will not occur.
      Specifically, the light's hottest external point will stay less than legal US temperature for hot coffee when on the highest setting, for minimum six minutes when standing still at 21C, 72F, ambient temperature. Typically 7 or 8 minutes. Then a thermal dimmer reduces brightness to setting 3. When internal temperature drops 5 degrees Celsius, light can be brought back up to full brightness.

    30. Missing avatar

      Jester on May 22, 2015

      I received my light in the UK yesterday. I'm very impressed with it and the brightness, even if it does get really hot on its brightest settings!
      I had to chase up Barry for shipping updates but overall I'm pleased, even if it did take 2.5 years to finally arrive!

    31. steve goddyn on May 19, 2015

      Just got my light in the mail from you!

      Verry happy to get it! Thanks for sending it to me via USPS, no import fees!

      Will be taking it for a ride later tonight, can't wait to see it. Just based on how much light it projected in my house during the day, I'm anxiously waiting for night ;)

    32. Robert Segal on May 15, 2015

      Got my light. It's blinding bright.
      Nice work Barry!
      Thank!

    33. Missing avatar

      Ben Moravitz on May 12, 2015

      Just got my two lights in mail! Thank you Barry!

    34. Missing avatar

      Jerry Taylor on May 10, 2015

      Where is my reward?

    35. Adam Mellor on May 9, 2015

      Still have not received my reward of : One Barry Beams bicycle and tactical beam, battery and charger, plus two spare batteries, and a huge thank you for your support. Let's you give more support than just the standard pledge amount.

    36. Missing avatar

      Ben Moravitz on May 9, 2015

      Hi Barry. Do you have any update on my order status. We preordered two lights. Thank you. Ben, Charlie & Sally

    37. Missing avatar

      john shields on April 27, 2015

      Where is my refund Barry?

    38. Missing avatar

      Fjelddahl on April 19, 2015

      Please crank the 1% to 2%. I want a refund too.

    39. Steve Hunter on April 10, 2015

      Happy to post the several messages I sent (without reply!) over the last few years to the public forum, as it's not like I'm chasing you every month. Seriously Barry, you should be ashamed of yourself. And as for me being the "1%" .. I believe it's more likely that you're treating 99% of us with the undeserved contempt I've observed numerous times. I've seen some shocking projects fail (ie Radiate) but never a project owner who's so been so arrogant, self-important and downright rude. And by the way - the word "refund" isn't defamation - it's a reasonable request and was given to you as an option since you're losing money on each light you fulfil (so you say). Suggest you look up "defamation" on the web before you try to use it to attack a backer next time.

    40. Barry Beams 2-time Creator on April 10, 2015

      Mr. Hunter omits that he has sent numerous prior messages. To provide great service and support to the 99 percent, sometimes its necessary to omit the 1% who do not accept what you tell them no matter how many times you answer the same questions.
      Consequently as a sole operator, I prioritize to serve my supporters as best as I can as a whole, while recognizing that those who become overly burdensome will need to be left behind. I know that 99% of you appreciate that.

    41. Steve Hunter on April 10, 2015

      Well, I'll leave it to both the "pro-Barry" and "con-Barry" camps to consider his response to my email:
      Me:
      Hi Barry, following up from my post in the kickstarted comments - any update on this? Also, if you'd prefer to give a refund instead of fulfilling the order, happy with that too.
      Thanks, Steve

      Barry:
      As you know, I am making best efforts and am delivering is a prudent order. Kickstarter makes it clear that they are not a store, and you backed a project, not placed an order. I consider you public posting stating the word refund to be defamation, insinuating that I am defrauding you. Accounting, tax, and legal details leave me needing to fulfill the money despite a net loss on each Kickstarter light I send out.
      Your Kickstarter defamation got you put to the bottom of the shipping list.
      No answer I give people like you is ever good enough, you only want me to ship to you right away so I ignore individual requests because there isn't enough time to answer everyone and their more time wasting followups when they don't like the honest answer I gave first time.
      If you post anything publicly defaming again then you are cancelled.
      Now wait your turn like everyone else, while I spend my time in more productive ways.
      I will not correspond with you again except to accept your apology for harassing me when I've made it quite clear in the past that I do not answer individual requests for shipping dates. Nor will I answer you again.
      Barry

      Me:
      Barry, my request was reasonable and well within the guidelines provided by Kickstarter. It is also reasonable to expect a refund if you are not able to complete your project and your commitments to your backers - and note that this is also called out specifically as an obligation on you by Kickstarter when you create a project. I was simply given you the option to consider and would have been fine either way.

      Your response here is rude, unprofessional, discourteous and quite simply completely ridiculous and over the top.

      For your information, I'll be posting both my initial email and your reply publicly in the forum as well as forwarding to Kickstarter and you will obviously be keeping my $179 without providing anything in return, which is fine.

    42. Steve Hunter on April 9, 2015

      Barry, I've sent a few enquiries about shipping over the last six weeks to the howmaywehelpyou address with no reply. Can you please advise when my light will ship, or offer a refund if you'd prefer not to fulfil my order. Thanks, Steve

    43. Missing avatar

      Ben Moravitz on April 8, 2015

      I am still waiting for my lights also

    44. Barry Beams 2-time Creator on April 4, 2015

      All inquiries must be sent to HowMayWeHelpYou@BarryBeams.com

    45. Missing avatar

      WSung on April 4, 2015

      So what is the progress on getting the remaining backers the light? Far as I can tell only a few people have received it, but that is just the people willing to post up comments.

    46. Barry Beams 2-time Creator on April 2, 2015

      After reading Mr. Hazelwood's comment, I thought that he can't be taken seriously. After seeing that he posted it on April 1, April Fool's Day, I know that my assessment is correct.
      I feel a brief statement about his accusation is appropriate to my backers.
      A month ago I told him I needed to replace the main board.

      Based on his troubleshooting checklist and public statements, and reinforced by the picture he posted showing a green charging status light while the light was on but not plugged into a charger,
      The cause of his light's loss of ability to charge the battery, is installing the battery backwards, and then trying to charge the light, and trying to use the light with the charger plugged in.

      I also gave him responses to that he is seeing battery voltages and charging voltages that are too low or too high. Yet he continued to use the same battery, and tried to charge and use that battery in his light after being advised that the charging chip was bad.

      He bought and continues to use an underpowered charger that is not fully charging the battery, and may not be charging it at all, from a fully drained state.

      He has failed to follow the service and repair instructions to obtain a no-fault repair or replacement.

      Customer error is not a defect in materials or workmanship. Regardless, in almost all cases, and at my expense, I have been performing goodwill repairs at reduced or no cost, and expressed an added expression of my regret for the light not being fully satisfactory by giving an extra battery at no additional charge.

      Mr Hazelwood has not returned his light as I instructed, and continues to use what is now a weakened battery, that gets weaker with each incomplete charge and complete draining that he gives it. He continues to use a substandard charger that outputs less than half my specified charging current, and very likely is not capable of charging the battery fully.

      I sent him a detailed private reply to his message.

      Based on my three decades of performing customer technical support in the computer industry, I view his claims as a disgruntled customer who wants me to jump him ahead of other backers and customers who call and write for support, damaged his product through possible careless misuse, then willfully failed to follow customer support instruction given him, and now wants a free replacement anyway.

      To remove doubt, I will repair his light the same as I treat everyone else, giving him my best workmanship as I put into all my lights, if he returns it and pays the $95 no-fault repair or replacement fee.

      I will correspond with him privately if he chooses to do so, however I will continue to act on customer service inquiries in the order I receive them.
      Sincerely,
      Barry

      Confidentiality notice and warning:
      "This communication is company private and confidential, intended for the private use of recipient only.  Permission for redistribution or public disclosure of it's contents is expressly denied.  Violation of this shall result in cancellation of recipient's order without refund."

    47. Missing avatar

      John H on April 1, 2015

      Barry,

      After about two months of light usage and abysmal technical support, I’ve come to the conclusion that your light is an epic fail and you don’t care about your customers at all. Sure, you can blame the customer, me, and indicate I didn’t know how to operate a bicycle light (sure it’s possible though not feasible), but at the end of the day each time I use your light it is super nice and bright and I absolutely love it….for the ten minutes it works before flashing the red light of death. I had one ask, please resolve my battery longevity issues, but coming on two months I believe you might have diagnosed the issue but haven’t offered to resolve. I couldn’t possibly advocate your light to others, as having what I assume is hopefully a one off problem light is understandable, but your complete lack of customer support, your attacking responses, and my favorite line from your most recent email: “I've now responded to all inquiries ahead of your's and can take a few minutes to answer a customer who is not listening to what I say.” Which is rudely saying, you Mr. Customer mean absolutely nothing to me and while I’ll gladly take your money I will not stand behind my work.

      I’m very lucky I have a NiteRider light that I use as backup, which can be charged and last weeks without use and remain charged (unlike your light which must be constantly plugged in or it will go dead quite quickly), and that it lasts for hours of use without a single problem. I do hope you step up and back up your warranty and that you improve your communications with your customers, but hey it’s your business and I’m sure you’re doing what you can to proudly stamp your name on your light.

    48. Barry Beams 2-time Creator on March 18, 2015

      @Josh, I'm pleased that you love the light. Please contact me directly with any comments, criticisms, and suggestions.
      Barry

    49. Josh Friedrichs on March 18, 2015

      got mine and everything works great, THANK YOU

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