1. Unlike other big name publishers, we are a small team who is passionate about creating a unique gaming experience. Since we are small, your pledge is actually crucial to bringing this game to life.
2. We are offering a cool Kickstarter exclusive edition that you won’t be able to get in retail stores unless the retailers pledge directly to this campaign to secure a limited number of copies.
3. At this point, we are not even sure about the retail release. But when it does hit the retail stores, the retail price will be higher than the Kickstarter price.
Risks and challenges
1. Shipping schedule
We started as a stationery company in South Korea in 2015. Based on over 4 years of professional experience in the printing industry, we are able to work smoothly and efficiently with manufacturers. Our standard for component quality is extremely high, and to satisfy our standard, we are flying to the Chinese factory in person to make sure that the entire process runs smoothly. Since we are in South Korea, and China is nearby, the cost for this trip is reasonable for us. Even though our manufacturing partner is sincerely reliable, and produces most of the board games in South Korea, we want to put forth every effort we can to make this great.
However, we still understand that there is always the possibility of unexpected incidents during the manufacturing and shipping process, so we added a 2-month buffer to our timeline in case any issues arise. Also, depending on the condition of international shipping, backers in different regions of the world may receive their rewards sooner than others. We'll try our best to predict and prevent every possible problem related to manufacturing and fulfillment.
2. Terms and conditions
By pledging to this project, you acknowledge that the final art, materials, and content of the product are subject to change and may differ from what is presented in this Kickstarter campaign. We'll ask for your shipping information after the campaign via a pledge manager. If you do not log in to the pledge manager and confirm your pledge within 4 weeks of our notification, you agree that we have fulfilled our obligations to you in full for payment or donations received. If you wish to confirm your pledge after the 4-week deadline, we may choose to either refund or ship your pledge.
You agree that if your address is based in a country other than one that is specifically listed as “Friendly”, you are responsible for any and all additional charges, which may include paying customs tax, paying sales tax, confirming address information, etc. We can't ship to PO Boxes, so this kind of address will not be accepted.
3. Exchange and Refund Policy
We are always happy to replace or exchange defective items. Send us photos of the damage, and we will ship a replacement at no cost to you. We will also cover the return shipping cost, if the item needs to be returned. Replacement requests must be made within 30 days of the date the item was delivered to you.
If you'd like to request a refund before your item ships, you have until one week before the ship date to make the request. We can offer a 90% refund since Kickstarter charges about 10% of your pledge for their fee. If you'd like to request a refund after you receive the item, and there is no defect with the product, you'll be responsible for shipping it back to us. After we receive the item, we'll offer you a 90% refund. Refund requests must be made within 30 days of the date the item was delivered to you.
- (30 days)