Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Here you go: firstname.lastname@example.org
Dear Henry Solorzano, yes this is absolutely no problem, please send me an email address where I can send you a high resolution photo of the receipt. I hope we will find the missing package quickly!
Could you send me a receipt of the delivery? Also with which company was it sent? I want to follow up on it. Also, are you going to sell these?
Dear Henry Solorzano, the last Backtabs were sent out on 03.11.2018. I have a receipt of evey package that I sent out. I have absolutely no control on what the post office is doing with the packages. Many received their Backtabs already, one package came back to me a couple of days ago, but it wasn’t yours. Unfortunately there is nothing I can do at this moment.
Checking on my order status. I haven’t received it yet and it’s been 4 months since shipping were supposed to have gone out.
Hi. I haven’t received my shipment yet and it’s already July. I’d like to set a cut off date where another shipment is sent if the first one didn’t arrive.
I wanted to get an update on shipping of the Backtab. It will be 3 months till the update that the items were shipped and I still haven't received it. Let me know. Thanks!
Hi, thanks for the update but unfortunately the tracking ID that was provided to me is saying there's been no update in the last 30 days. Just saying it may take 2 - 3 months makes it difficult to plan. There's a chance I'm away travelling when it eventually arrives. Which countries did you send it by plane and which did you send by ship?
I would like to re request another delivery. I believe the package was sent to my mailing address and then returned. As I have been traveling. Please advise. Thank you. Paul Schultz
Dear Matt van Roosmalen, your package is waiting for you since the 23.03.2018 in the post office in PHNOM PENH. Please copy and insert the tracking number on the site which I sent you and you will see all the details.
Best wishes Benedikt
Not even a tracking number.
Still nothing here. Is this thing real?
Sorry, "auto-correction", of course should have read "...my two Backtabs today...." ;-)
I just received my two back-ups today, good work, Benedikt! Both look solid sitting is really comfortable, my daughter already claimed one for herself, we probably will need to get some more before summer season starts ;-)
I received it and I attempted to set it up, but got distracted, so it was unpacked on a pile of stuff... so I just tried it out and I love it, sitting "on it" or against it puts a smile on my face, surprisingly comfortable with a nice little bounce. Thanks soooooo much for making this!
Just picked it up from the P.O. happy camper in Greenland, just a long time before the snow will melt.. :-)
What a wonderful object! It looks good and feels solid.
Thank you for sharing your wonderful idea with your backers.
Just received my tracking number!
Dear Christopher J Lundstrom,
at first we thought about adding a paper instruction to every Backtab, but in the end we decided to create a short clip that shows how to exactly set up the Backtab. You can find it on our Kickstarter page and on our youtube channel.
I received mine. Only problem is that there are no instructions and I cannot figure out how it works...
It’s just a hunk of plastic until instructions are published somewhere.
I am backer number 18, haven't heard a thing yet!
I received it ;-)
It have arrive and will look closer at It this weekend. Thanks!
Funny that I make a comment after so much silence and then an update pops up but nothing else. @Benedikt To be honest, even though you promised shipping on 16th, I'm à bit of losing faith. You seem to have ignored my messages and comments, so I wonder whether the promise will be kept (and shipped to the right address).
Thanks in advance for clarifying
Sorry @Benedikt but I'm rather concerned (no answer, no news, no confirmation of change address, nothing) and If I don't hear anything by the weekend, I'll file a claim with my credit card. Thanks for understanding and I hope I'll do actually get my Backtab
After one month without news I didn't receive my Backtab
Have you shipped my Backtab ?
Hi when will we be receiving our backtabs
@Benedikt kindly confirm the change of address. sorry for insisting :)
I'm absolutely confident this is NOT a scam. why? clear communication which is something any scammer wouldn't do.
Said this, @Benedikt, I sent an email to change the delivery address
I never received my backtab. Is it possible to have an update please ?
Benedikt keep the good work up... but post an Updatenews next days.
Dear Manuel, I am absolutely aware of the scams that are going on platforms like this one, but I can assure 1000% that the Backtabs are almost finished. The problem was that one CNC machine had to be recalibrated and the other problem was that some work processes took longer than I expected ( for example the grinding of all 700+ parts). I know how you feel, but be sure that very soon you will hold your Backtab in your hands.
@BACKTAB Time for an update. As you are probably aware there have been many scams on crowdfunding platforms. As far as I'm concerned lack of communication(especially when there's delay) = bad faith and therefore chargeback.
Of course I totally hope to be wrong as I LOVE the backtab concept :)
Wann erfahre ich denn ungefähr, wann ausgeliefert wird und ich meinen Backtab erhalte? :)
Question: I'm moving soon. How do I update my mailing address before the packs get shipped out? Thanks!
It's been more than a month since it last update
An update will be highly appreciated!
An update would be neat.
I know I requested black but that was before I saw the full list of colours available. Is there any chance I could change my choice to dark green please?
Apparently my browser do not support your customization tool.
Thus there are a few colours I do not know the name of (since not all colours ar clicked on in the tutorial).
Could you please respond here or maybe via an update to clarify what the colours are "called".
@Backtab team, I wrote you a message. Please check it out :) Also, consider extending the campaign to reach the funding goal! (I really want it :) )
Besides this, can you please clarify why 15 euro shipping from Berlin to Belgium? it looks a bit unfair to me :)
Common' FUND these guys!!! I ordered two and am looking forward to getting them! It's portable and will last a Lifetime!!!
Looks great! Already reserved some space in my camping bus!
nice product, keep going. Greetings to Berlin.
What a great idea, I am really impressed by the high-quality design and functionality, a must have product for the next vacation!!! Just pledged for two backtabs for my wife and me, getting ready for the beach ;-)
BackTab is an INCREDIBLE PRODUCT - The Beach has never looked so relaxing until NOW!!!