Frequently Asked Questions
Kickstarter is a crowdfunding platform where entrepreneurs from all around the world look for online support to fund their projects. Thanks to the help of friends, family, and followers, also called “backers” this projects become reality. In exchange for their contributions, the backers receive “rewards”.
Being a backer means being a pioneer, experiencing something new, helping to build something and being a part of it. Contributing to AVALON, will allow you to be the first one to have our sunglasses, even before they launch to the world, with amazing discounts (up to 61% from retail price). And we will remove one kilo of plastic from the ocean on your behalf.Last updated:
We will start producing all of your sunglasses the day after the campaign ends.
The manufacturing process, which includes countless processes both mechanical and manual, takes approximately 45 days. Once the products are ready, they will be shipped to your homes. We hope everyone will receive their sunglasses in 2 months after the campaign ends.Last updated:
You will be sent a survey once the campaign ends and you will be able to choose the style and color that you want. If you have ordered 2 or more units don't worry because you will be able to choose different colors or styles. Anything you wish!
We will also ask you where do you want us to send your package right after the campaign ends.
It is likely that you will receive a survey once you make your pledge, it is an initial survey which will allow us to estimate which styles and colors are your favorites.Last updated:
KENDALL: Total Frame Width 13,6 cm x Total Frame Height 4,5 cm x Temple Length 14’5 cm
DENVER: Total Frame Width 14 cm x Total Frame Height 4’75 cm x Temple Length 14’3 cm
TAMPA: Total Frame Width 14’5 cm x Total Frame Height 4’5 cm x Temple Length 15 cm
ARIZONA: Total Frame Width 13,2 cm x Total Frame Height 4’7 cm x Temple Length 14’8 cm
KENDALL: 2'30 cm
DENVER: 1'74 cm
TAMPA: 2'00 cm
ARIZONA: 2'26 cmLast updated:
Of course! All of our styles and colors are 100% unisexLast updated:
As this is a crowdfunding project we are working with a tight and limited budget. We are offering exclusive conditions but unfortunately, we won’t be able to support returns or refunds as we will produce the exact number of units that are ordered. We hope you understand!Last updated:
This is something out of our control, as this depends on your local tax code. We will ship our products to more than 105 countries and it is possible that some of them will charge duties upon arrival, which will always be the backer’s responsibility. If you have any doubts regarding duties or VAT please contact your post office, they will help you out!Last updated:
This is one of the best parts of our Kickstarter Project, we have compromised on picking up 1kg of plastic from the ocean for each one of our backers. We will collaborate with ONG’s and local projects to accomplish our promise. You will be able to follow this process through our Facebook group as we want to share every step of the way with our community.Last updated:
We truly believe in our products, and in the high-quality materials that we use to produce them. That is why we offer a lifetime warranty to all of our Kickstarter backers. AVALON’s lifetime warranty covers any issues or faults arising from defects in the production and workmanship for the product’s lifespan. If you want to read more about our LIFETIME WARRANTY and the conditions head to www.avalonsunglasses.com/warrantyLast updated:
We do not offer prescription lenses at the moment. Unfortunately, we have only focused on sunglasses during this first campaign. If everything goes well, we might consider offering prescription lenses in the future!Last updated:
Unfortunately, we had an error while typing our rewards. You must trust what the title and "Include" section says.
The 3x includes 3 units.
The Superpack includes 4 units.
The Supercombo includes 5 units.
The Megacombo includes 10 units.Last updated:
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