BackerKit surveys are coming!
This time we have decided to simplify and improve our process by using Backerkit!
So what next!?
Soon, you’ll receive an email from us with a special link to your BackerKit survey. It’s important to respond to your survey as quickly as you can since we need this information to fulfill your rewards.
We have sent our backerkit system for review by their team and as soon as it is approved we will send what is called a smoke test. This means that 5 percent of you will receive your email first. We will make sure it’s all working as intended and then release it to the rest. Please note that there is no limit on the products currently so there is not an issue of first come first served.
One option we have allowed in backerkit is the ‘switch reward’ feature. In the opening window, there will be the option to upgrade your reward. For example if you have a reward and it doesn’t cater to what you want, you can jump onto a new reward which will take your credit into another option. Please note that if you have an early bird option, we have allowed for upgrades with in those rewards to the Ogre Elite or Ogre Elite Plus which will maintain your discount.
Following your initial choice, you will be taken to the add-on section, where you can add on any extras and pay any outstanding balance.
You don’t need to create a BackerKit account to fill out your survey. When you receive the email with the survey, click the survey link to respond. Answer the questions about your reward preferences, provide shipping information, and purchase add-on items if you like. You don’t have access to this survey link yet, but it will be available soon via email!
After you respond to your survey, you can go back later and change your responses at any time before we close the surveys and get our final counts. At this stage we can estimate around October/November time for survey completion deadlines.
If you need to review your information or pledge status, you can return to your survey by clicking the link in your survey email or requesting your survey link under "Lost your survey?" on our BackerKit project page at https://atlantis-ogres.backerkit.com
If you used your Facebook credentials to log in to your Kickstarter account, the BackerKit survey is sent to the email address you use for your Facebook account. If you have another email address that you prefer to use, please contact support at https https://atlantis-ogres.backerkit.com/faq.
Finally.... it would be greatly appreciated if our 'Smoke Testers' could let us know how you got on with the process :)