This is an important issue that has been on our minds since we started developing Artizens. On one hand, we feel that it is not the dev team’s place to impose any value judgement on how our players want to enjoy the game. On the other hand, we cannot allow content that personally insults or harms any of our players.
Some games choose to require custom content to be approved by a moderator before being able to appear in-game. However, we don’t like this because we expect that the majority of our players will be creating appropriate and interesting content. It is not fair for us to force them to go through an approval process before they can enjoy their creations. We want players to be playing as their custom character right away.
Instead, our plan is to have a two level system, which includes, (1) immediate personal hiding, and, (2) flagging for permanent takedown. Personal hiding allows you to select individual players and revert offensive gear to its default appearance. This is extremely fast, easy to do, and still allows you to play alongside those players. Flagging allows you to report a player for direct moderator action. This is appropriate for violent images and hate symbols that are against our terms of service.
We feel that this simple two-level approach will be sufficient for early versions of the game. As our community grows, we’ll be looking for feedback about how we can make moderation more effective without imposing constraints on our players’ creativity.