Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@Guillermo, we understand how eager you are to receive your iBand+. We apologize for this unintended delay. Please know that we are working tirelessly to deliver a superior quality product that you are expecting. Thank you for your patience.
I would not have signed up to buy this product if I knew it would take almost 2 years for it to come. Please give us more accurate deadlines because it feels like we got scammed and lost money. I understand that the product takes time, it’s just that there have been so many disappointing updates you’ve been sending us regarding the deadline. Every single time you push it back and im trusting the reality of this product each and every time. Thank you and I hope you can understand where I am coming from!
@Samantha, thanks so much for your continued support. We want to deliver the best product that will exceed your expectations.
@Jonas, in one of our next updates, we will send the link to a survey in which we will asking few questions (eg. iOS/Android, restless/good sleeper, age, etc.). This way we can effectively select the beta testers with varied conditions.
Take your time. Technology is still new to us and has progressed so much through the years. It will take time to make it to your ideal. As a supporter, we will be patient and excited to try this product ^-^
How are the beta testers selected (I know in future updates you'll make it available to 'apply')? Is it only people in the US? As I'm from Belgium and I'd really like to beta test the device. Hope the current roadplan is definitive :) Good luck
@Zakarias, we appreciate your support. We are totally committed on delivering everyone a no-compromise, high-quality product. Thank you!
@Wilson, we apologize for this delay. The truth is that we are working harder than ever to deliver everyone their iBand+. Unfortunately, we have experienced an unexpected manufacturing delay due to key components sourcing problem, something we had not anticipated earlier. We understand that you are upset with this delay, but at this moment we request your patience and much needed support to keep us focused on our tasks leading to iBand+ manufacturing and providing you a superior quality product that you are waiting for.
Tired of all the negative comments. I for one am willing to wait in order to get as good a product as possible. Keep it up iBand+ team! Sweden has got your back!
Delay and delay.......now the estimated delivery "will start" in Oct 2018. You make us very disappointed. It's my first time to support project in kickstarter. After more than a year, I should realize the truth that my money is gone away and wasted. Thanks for teaching me a lesson.
@Torsten, @Stephan, @Paul, @Uriah, @Rodrigo, @Koh, @Andre, innovation needs dedication, perseverance and time. iBand+ is a technically complex product which we can successfully bring into this world with the support and encouragement from our backers like you. We are totally dedicated to make iBand+ a reality and working tirelessly on it. As much as we are eager to deliver you your iBand+ so soon, we want to make sure that we deliver you on quality. Your disappointment is justified, but we believe that you will be super delighted when you receive your iBand+. It will be worth the wait. We request your patience and continued support in this penultimate project phase. We will continue to keep all our valuable backers regularly updated of our progress and we are working hard to deliver everyone their iBand+ very soon. Thanks so much!
@Shaun, @Jorge, the estimated delivery will start in Oct 2018.
@ Jude, @Julien, please be rest assured that we are working diligently on iBand+ development to provide all of you a superior quality product! Thanks so much for your support!
I’m so sorry but I’m getting the impression, that all this project is a scam. After telling, may will be shipping date not long ago and now delay it on october... That looks awfully bad.
I've waited all my life (well, at least 3 decades:-) for something like this! I have no problem waiting as long as it takes to make it happen. I have never been more excited about a new piece of technology and I appreciate your updates and dedication to the project.
And in the end it is a device with red lights and no real function....
I band seems to me a very interesting system that is the reason I am a backer, but I am a neuroon backer too, still planned for may 2018.
After few month of neuroon set test, I band will be better and exceptionnel in any point versus neuroon.
Better app, more option for eeg signal treatment etc.
You must be the best! It’s bot an option, it’s an obligation !
On and some they knew for a while that it would not be for May 2018. I want to hear everything, but my credulity has limits. Given what was announced and what was left to do in the last update, it was impossible to meet the deadline, moreover as said in one of my comments.
I understand that you’re designing something very complex and intricate. And I probably couldn’t even rap my head around it. But it’s better to over estimate than under. Nobody likes getting told 15 minutes for a table when it’s really an hour. I had my heart set for May but now it’s pretty much the end of the year. I can’t help but to be disappointed about this. I just don’t get how 10 days ago it was still on schedule for May and now it’s pushed back for 4 to 5 more months. But I’m still rooting for y’all. Just wish the deadlines were more accurate...
This team has no commitment to deadlines. I wish I could just change deadlines to my projects like that. This is beyond ridiculous. I will never back a kickstart project again!
I have waited so long for this product. Iband team better deliver something that is good. If your team take so long just to deliver a piece of junk, that will be very very disappointing.
October now it is .... WoW. Just wow.... Maybe in 2020 it will be finished finally
They've said they are expecting May 2018.
When is the exact start of shipment? Your update does not mention the exact date you are going to ship.
@Juan, we believe in delivering quality over quantity. Please know that we are working super hard to bring to you so soon a superior quality iBand+ that you are hoping for.
@Juan, @Aaron, thank you for your patience and continued support.
@Juan It’s not Walmart ya dumb b itch lol
Its being more than a year and 4 months! and I still don't have my iBand. Arenar and the team should give an EXTRA GIFT or something else because of the inconvenience for telling us something and then change the shipping date many times. I HOPE TO HAVE MY IBAND and please let gift be something nice, not a discount coupon! thta will be very dissapointing!
@Balaji, we are working round the clock with our partners and pushing hard for May 2018 delivery. Thank you for your patience and support.
Are you still on track for shipping May 18?
@Ryan, @zhy5757, our team is engaged intensively with our manufacturers and suppliers and pushing hard for May 2018 delivery.
Thanks for the consistent updates. Looking forward to taking this puppy on a test drive.
@Alan, we do not offer Kickstarter refunds, since all the funds raised through this crowdfunding campaign are going directly towards the development of iBand+. We have also already committed to many of our suppliers and manufacturers. Thank you so much for your support.
I would like to have my refund back.. im boring been waiting.. just like my Plastc...
Thanks for the update! 2 more months to go, looking forward to receive the iBand!
@Sin, our team is working super hard to deliver you as soon as we can, a no-compromise high-quality product that you are waiting for. We are working closely with our manufacturers and suppliers to make sure that we can start iBand+ delivery in May 2018. Thank you for your patience and continued support.
Hi...Any update on the delivery date? Is the product on schedule or are we going to expect further delays?
@Harper, we had estimated our timeline based on the type of technology we were using at the time of campaign launch (FPGA based system), which was perfectly suitable for small number of pre-orders. Later in the development cycle, for large pre-orders, we realized that though our technology was state-of-the-art, we could not amply validate it during manufacturing, and that would have led to lower yield.
We even showcased our working prototype in NY Maker Faire while our campaign was live. You can still view our Maker Faire video on our campaign page.
We understand that you are upset with this delay, but at this moment we request your patience and much needed support to keep us focused on our tasks leading to iBand+ manufacturing and providing you a superior quality product. Thank you so much!
@Ray, we are paying attention to every minute design detail to provide our backers great user experience. Except some design tweaks for comfort, the product would be how it is on the campaign page.
hi, I'm interesting to know hows the product look like, because we never see the appearance of the product design, any update or change?
@Arenar The delays on this project are unfortunate and quickly becoming unacceptable to many of us who backed the project early on. We were lead to believe that the product was in late-stage development years ago and that a prototype had already been created. Then teh development seemed to backtrack, with the development of basic features continuing for a long time. You said, "Please know that manufacturing of a complex product like this already involves enormous costs and the cost increases with the number of products to be produced." In general, the laws economies of scale apply in this sort of situation. With increased access to capital, the cost of production for each unit goes down, often drastically. The product can also be delivered more quickly by leveraging a greater range of production facilities/chains because of the greater demand. Manufacturers that might not have been interested initially would jump at the chance for a more lucrative contract, proportional to the demand for the product. In other words, we should expect a proportionate saving in costs (or AT LEAST TIME) gained by an increased level of production. Can you explain how this is not the case and how the delivery of this product has been delayed so badly?
@Guillermo, our passionate team is working super hard with highest work ethics and honesty to make iBand+ a reality. You can completely trust us on this. Thanks again so much for your support.
Ok fine I don’t want a refund I’m just scared you guys will scam me and I’ll end up losing like 200$! You can’t blame me for this been sus @drianos no need to call people out bro #exposed
@Drianos, thank you for your patience and support! Our mission is to deliver quality product to help enhance people's quality of life by improving sleep and enabling them to experience lucid dreams.
@zhy5757, The estimated shipping will start in May 2018. We will send a survey before shipping iBand+. In that survey you can fill all the relevant information like shipping address, phone number, etc.
Common backers, read the updates!!! The project was delayed months ago!!! Do you guys just open the campaign page and go directly to the comments tab demanding your products without even reading what has been going on???
Arenar have done an amazing jobs keeping us updated so READ THE UPDATES!!! This guys are working in removing all the electronic noise that components create in order to get the best reading from our brains without adding frequencies(blue-tooth) that(unknown by theory) could affect us. They are also using quality components so the product last longer. To accomplish that it takes some serious engineering, no kidding kids.
So yeah they secure more fund than expected, so what did they do? they applied industrial process verifications to the products. This will result in a product well tested and designed to not fail; Not a "It works!!!" project.
So... Jeffrey, you are not getting a refund, Guillermo, you are not getting a refund, random backer, you are not getting a refund. But all of you will be getting an excellent product... just... not yet =).
I'm in China. Is the earphone already shipped? Where is the receiving address?thx
@Jeffrey, as also mentioned earlier, the excess amount has also generated excess orders and high expectations from us. After the end of the campaign, we started committing to our suppliers and manufacturers the larger quantity to be manufactured. Please know that manufacturing of a complex product like this already involves enormous costs and the cost increases with the number of products to be produced. We are totally dedicated to make iBand+ a reality and we cannot do it without the community support. Thank you.
@Arenar, you're missing the point; I no longer want the product, no matter what quality or when it is delivered. I simply do not want it, and would like a refund. Any legitimate business, especially one that sells online, offers refunds or returned products. Since there is no product to return, this should be a simple matter.
Frankly I feel like this product is a scam due to considerable set backs and changes, despite the fact that you already had, supposedly, a working prototype years ago. At best, the fact that you cannot offer a refund of a small amount shows a significant mismanagement of funding, considering your kickstarter campaign raised over 644000 Euros (well over the goal of 50000) and Indigogo states that you met around 1200% of your fundraising goal, and over 1 million dollars. If your original goals were so much lower, then how on earth did you spend that much money so much so that you can't offer a few refunds to those who request it. That just simply does not make any sense whatsoever, and adds to the feeling of this entire operation being a scam.
So i kindly request, once more, that you provide me with a refund, and not an excuse and postponement about how you are 'working tirelessly to bring the best quality' blah blah blah. I do not want the iBand+. I want a refund. Make it happen.
@Guillermo, Jeffrey, we do not offer Kickstarter refunds, since all the funds raised through this crowdfunding campaign are going directly towards the development of iBand+. We have also already committed to many of our suppliers and manufacturers. Please be rest assured that we are working tirelessly to bring the best quality iBand+ to you very soon. Thank you so much for your patience and support.
Hello, I have waited a long time for this product to be completed I realized that I am not interested anymore. Is there any way to get a refund?
How do I go about requesting and getting a refund? I ordered this product years ago, and no longer have the patience to wait for a delivery that I no longer feel is every going to actually happen. I don't even live at the same address or in the same country as I did when I ordered this imaginary product. Please let me know how to cancel my order and receive my money back. Thank you.
@zhy5757, we will ship to China. The estimated shipping will start in May 2018.
When can I send it? Can I receive it in China?
@Shondra, thank you for your support in making iBand+ a reality!
@Russel, iBand+ tracks and analyzes the information about your brain and body to accurately recognize various sleep phases (awake, sleep, dream). It makes user AWARE, in a natural way, with audio-visual techniques that the user is in a dream. Our mission is to build iBand+ as a complete solution to help everyone to elevate their well-being with improved sleep and trigger their ability to lucid dream.