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An unusually addicting, high-quality desk toy designed to help you focus. Fidget at work, in class, and at home in style.
An unusually addicting, high-quality desk toy designed to help you focus. Fidget at work, in class, and at home in style.
An unusually addicting, high-quality desk toy designed to help you focus. Fidget at work, in class, and at home in style.
154,926 backers pledged $6,465,690 to help bring this project to life.

January Shipping Update, Fidget Family Spotlight, and More!

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Fidget Family!

We hope you all have been well since our last update. We (along with our manufacturing and fulfillment partners) have been incredibly hard at work, so let's get you caught up.

First, let’s discuss business.

 

Where are we with shipping?

While we would absolutely love to announce that we have shipped all December rewards as of today, we aren’t quite there yet but are making progress. A majority of December rewards have been shipped out to backers and by next week we will be at about 80% of December orders shipped. As you know, we are shipping as we get inventory - so you will receive your shipping confirmation based on the makeup of your order.

Had we known that there would be delays in shipments and deliveries of some of your rewards, we would have told you from the very start. It has always been our goal to deliver as soon as possible, and as you all know by now (as this has become our mantra over the course of this project) we did not want to compromise the quality of Fidget Cube to push shipments out the door faster.

There are many moving pieces to a project of this magnitude, and while we would love to have the ability to control 100% of these pieces, the fact of the matter is that there are unfortunately processes that take time. Some examples of this can be seen in shipments that are unexpectedly held up by customs.

Some of you may have seen that a small amount of March backers were reporting tracking information being sent their way. There was an isolated clerical error that sent out a small amount of March shipments. This was an error that was caught quickly thanks to our Kickstarter community… Thank you!

March Backers.

In an earlier update, we mentioned that we planned on starting March shipments in January. While we are finalizing the December tier shipments, we won’t be starting March shipments - however, we’re still planning to deliver your rewards early, which will begin in February.

Now, onto the fun stuff.

Many of you who have connected with us on our social platforms saw our official unboxing video for Fidget Cube. For those of you who may have missed it, here it is to tide you over until your rewards are delivered!

On that note, we’re planning on sharing another video in the coming days that’ll give a closer look at Prism and how we like to install it on Fidget Cube, so be sure to check back with us on our social platforms here: 

Antsy Labs Facebook

Antsy Labs YouTube

Fidget Family Spotlight.

We absolutely LOVE the creativity that's found in this community of ours. Some of the Fidget Cube fan content that you all make serves as a daily dose of motivation for us. There’s nothing wrong with having a little fun with things, and maybe including a dollop of…

 

Backer Asiamarie wrote and recorded a short song while waiting for her Fidget Cube, and graciously posted it. You can check it out below. We're not saying it's been stuck in our heads the past few days, but we're not not saying that either. ;) Ear worm alert!

 

Even more closer looks at Fidget Cube.

For those who may still be waiting for their Fidget Cube(s) to arrive, we wanted to give you more Fidget Cube eye candy to check out. We may be biased, but we think Fidget Cube is pretty photogenic. ;)

The gang's all here!
The gang's all here!

 

You chose it - here G4MER is!
You chose it - here G4MER is!

 

 

Questions?

It’s come to our attention that some of you have reached out to us via the Kickstarter messaging platform and did not receive a response. We’ve had a forwarding service set up through Kickstarter (which directs queries to our knowledgeable partners at BackerKit) that has not been working just as it should. If you have any questions, feel free to get in touch with our amazing partners over at BackerKit here. 

 

Finally, we’ve said it many times, and we’ll say it again (we hope you don’t get tired of hearing it!). The Antsy Labs community is one of the most awesome gatherings of people in crowdfunding. And that’s because of YOU. Thank you for your ongoing energy, patience, excitement, and support as we continue on this journey together!

Until next time,

Team Antsy Labs (Matthew and Mark)

 

 

 

 

Happy New Year + Shipping Update

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Hello Fidget Family,

Matthew and Mark here. HAPPY NEW YEAR! 

 

 

We hope you all have had a safe start to 2017 and we wish you all the best.

With every update we send, we realize that we are sending notifications and emails to over 150,000 of our backers (you). We do not take this lightly and don’t want you to feel like these are being “spammy” in any way. 

 

For this reason, we try to hold off on updates until we have new information to update you on.

That said, we want to let you know that shipping has started and is ramping up. Although we wished we could have shipped these to you back in October when our project ended, we had to (and continue to) make sure Fidget Cube was a finished product that met our incredibly high standards. As we ship such a large amount of packages over the coming weeks, please know that your shipment is in the queue and that we are in the homestretch! Being Antsy and fidgety ourselves, we know how the wait can be difficult - but rest assured, it will be worth it.

Our shipping partners are hard at work packaging and fulfilling your rewards!
Our shipping partners are hard at work packaging and fulfilling your rewards!

 

A Quick Note

We are fulfilling shipments based on backer number and available inventory. When your shipment is sent, you should receive an email with tracking info (there can be a slight delay in the email being generated, so please keep this in mind). As we are dealing with such large amounts of shipments on this massive scale, please be aware that sometimes shipments may not be scanned when they are picked up from the warehouse, which can result in a tracking number with no “pick up” scan (when it has actually been picked up and is on its way).

Again, we want to thank you from the bottom of our hearts. The support, patience, and kind words of the community won’t ever be lost on us - we truly appreciate your involvement in the story of Fidget Cube.

Until next time,

Team Antsy Labs (Matthew and Mark)

 

 

 

 

 

Shipping Timeline Update, Downloadables, and Something Else

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For backers only. If you're a backer of this project, please log in to read this post.

BackerKit Addresses Being Locked Down (December Tiers)

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Fidget Family,

As you know, shipping for December tiers is right around the corner!

 

This is just a brief update to let you know that we’ll be locking down final addresses for December tier backers in BackerKit at 10a MST on Wednesday of this week (December 14).

Please note: this locking down will only affect December tier backers.

The “last” day to make final updates to your order is at 10a MST on Wednesday, December 14. After this date, we will lock your shipping addresses. 

We can't wait for this to be you soon!
We can't wait for this to be you soon!

 

For backers who have not answered their surveys yet:

If you fill out your BackerKit survey after the December 14 due date, we will still receive your information, but your shipment may be delayed.

If you need to review your shipping address, you can request your survey by clicking here.

If you are all set and confident that the survey you completed through BackerKit is accurate, there is no action required on your part.

On the topic of the backer surveys, we also wanted to give a shoutout to BackerKit, who’ve been helping us field thousands of questions from the community. Seriously, the BackerKit team is full of awesome folks who are amazing at what they do (if you’re a project creator, we highly recommend them!).

Finally, some questions we’ve been hearing recently:

Q: Will the downloadables be available for all backers (both December and March tier backers)?

A: Yep! All backers will have access to the downloadables.

Q: Does the Backer Edition green match Kickstarter’s green?

A: It sure does. The limited Backer Edition uses the same green found in Kickstarter’s Brand Assets.

Q: Am I awesome?

A: Yes. Yes you are. And don’t let anyone tell you differently. ;)

Expect to hear from us again soon regarding the downloadables we have planned for you!

Until next time,

Team Antsy Labs (Matthew and Mark)

 

 

 

 

Production, Shipping Timeline, and Other News!

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Fidget Family!

It’s been a few weeks since our last update, but we haven’t forgotten about you! The last few weeks have been some of the most productive in the history of Antsy Labs, and we’re excited to break down some of what’s been happening!

First, for the not-so-fun stuff.

Scams and counterfeits.

As we’ve mentioned before, many of you are aware of the scams being run that claim to have Fidget Cube for sale. Before we elaborate on this, let us reiterate, so there’s absolutely no confusion:

At this time, ANY online store, retailer, or listing on platforms such as eBay/Amazon/etc. (with the exception of our official website: antsylabs.com) that is claiming to sell Fidget Cube is either selling cheap, nonfunctioning counterfeits, or accepting payments with no intention of shipping any product at all.

We know that this has been a highly discussed point on our social platforms, as well as right here on Kickstarter.

We mentioned earlier that we were partnering with a team who would be helping us handle the vast amount of scammers out there.

We’re proud to announce that we’ve partnered with the world’s largest brand protection company, CSC Digital Brand Services, to combat these counterfeit products.

So what can you do when you see counterfeits?

We’ve so appreciated each one of you who’ve taken the time to email us, tweet us, or shoot us a message on Facebook. Moving forward, we’ve set up a channel that ALL counterfeit reports can be sent to. With your help, CSC will be able to locate and take the appropriate actions against these scammers. If you’re so compelled, please submit all examples of counterfeit listings, products, sites, or anything to antsylabs@netnames.com with Subject – “Alert: Fidget Cube Counterfeit Sighting”.

There are still aspects of Fidget Cube that have been kept under wraps. These are really good things that we are proud of but have decided to not release just yet, as it’s important for us to protect the story of Fidget Cube. That said, we think you’re going to like the presentation and added subtle features. 

A final note on this: questions have been raised regarding the speed at which some of these scammers have been able to ship their knockoffs. We want to take a second to reiterate… If we weren’t planning on sending you a quality product, we would have shipped you your Fidget Cubes within weeks of the campaign closing. There’s the right way to test and manufacture a product and this process can’t be rushed, especially when it comes to how important the tactile “feel” is. We’re proud to say that we’ve developed and executed Fidget Cube even better than we could have imagined when we first launched the campaign.

What have we been up to these last few weeks?

Manufacturing! Eating, sleeping, and breathing manufacturing. Our small company has undergone some serious growing pains over the last several months, but we know it’s all worth it.

When will Fidget Cube begin shipping?

We know this is the question that all of you are asking! And we’re extremely excited to have an answer for you: Fidget Cube will begin shipping at the end of next week!

 

 

 

 

 

With Christmas quickly approaching, we also know that many of you are anxious to find out whether or not Santa will deliver Fidget Cube in time. The answer to this is that a large portion of backers in the December reward tiers will receive their rewards by the time the big jolly man pays your home a visit. However, depending on ship times, where you’re located, and your backer #, your reward may ship in December but have a delivery date after the 25th.

We have several warehouses handling fulfillment, including locations in the US and Europe. This will ensure that the delivery process is as fast as possible.

If you are planning on giving Fidget Cube as a gift, and don’t receive it in time…

We have something planned for those of you who may fall into this category. There will be some downloadables that you’ll be able to give in the meantime! Stay tuned!

Ultimately, our priorities from day one have remained the same. Some of you may remember this picture we posted back in September:

 

1. Make the highest quality Fidget Cube we can! 

2. Ship as soon as possible!

Once again, we’re proud to not have compromised and succumbed to the temptation to cut corners.

A message to backers in the March tiers.

While we’ve been talking December ship dates, we of course are very eager to address those in the Fidget Family with a March ship date.

At this time, we can announce that our shipping timeline is such that March tier rewards will begin shipping in January (mid-late)!

That’s right! January.

 

But when will you receive YOUR Fidget Cube(s)?

Not to worry! You'll receive an email with tracking information once your rewards are shipped out! That way, you can keep a close eye on your Fidget Cube(s) as it makes its way to your front door! 

Any other questions regarding shipping, addresses, and reward selection?

Please get in touch with the awesome folks over at BackerKit here!

Our growing team and community interaction.

Due to the incredible workload leading up to shipping, we have unfortunately not been able to be present in the comments.

This has been difficult for us, as from the moment that we launched, reading and responding to comments was one of our favorite parts of each day.

As community interaction is a huge part of what we strive for at Antsy Labs, our team is now growing to include an Antsy Labs Scientist. This individual will browse the comments  on occasion and weigh in when they’re able to, and will be identifiable by the highlighted label next to their profile name. Any questions that may come up in the comments can be addressed to them - we hope that this will further increase the availability of information coming directly from the Antsy Labs team moving forward. That said, please don’t stop helping out your fellow Fidgeteers in answering frequently asked questions! ;) 

As always, thanks for being such an amazing crowd of people! We are humbled by the overwhelming support and excitement.

Until next time,

Team Antsy Labs (Matthew and Mark)