We Are Speechless - Important Update (Please Read)
No, seriously, we are speechless! The last 72 hours have been such a blur, and for that we want to thank our Fidget Family.
Thank you for sharing Fidget Cube.
Thank you for the kind comments.
Thank you for the inspiring stories.
Thank you for your patience as we try to catch up on messages.
Thank you for believing in us and Fidget Cube.
All of this said, we realize that you all are needing more communication from us. This update is going to focus on answering the top questions we are receiving in messages and comments, so we can hopefully start to catch up. We truly appreciate the work of the community. The discussions to answer each other's questions have been a MASSIVE help. Kickstarter is new to a large portion of our backers, so show some love and welcome them! ;).
We wanted to address some of the top concerns and questions that we have been asked over the last week. Hopefully this helps...
There's two of you - how the heck are you going to make and send out so many Fidget Cubes?
We have been dedicating much of our time over the last few days to building out our team in manufacturing, fulfillment, and communication. These individuals and teams will be instrumental in making Fidget Cube a reality on this large of a scale. There are many of you that haven't received messages back from us. At this point, we are receiving messages faster than we can respond to them. As our team expands, our hope is to catch up!
Is Fidget Cube's design finalized?
We are loving the suggestions we are reading in the comments about how you'd like to see certain changes in the design. The mini think tank that's starting to form is phenomenal! At this point, we have decided to stay with the overall design of what you see on our campaign page.
But I really want my Fidget Cube to be attached to a keychain.
We put a lot of time into making sure the design of Fidget Cube was something we were proud of, which might be why we are hesitant to put a hole in the side for attaching a keyring. That said, we are continuing to work on a solution for attaching a keyring that doesn't include putting a hole in Fidget Cube. Once we have this ironed out it will most likely be offered as a stretch goal.
I know this has grown to a level that you weren't expecting, will I still be getting my Fidget Cube in December?
This is the point that keeps us up at night. Fidget Cube is a finalized product that already has the kinks worked out, so we never expected to have issues with meeting this delivery date. However, at the time of writing this, we have about 60,000 backers - a thought that deeply moves us and motivates us to not let you down. We are working tirelessly on getting some concrete answers. What we can tell you is that we will be transparent about everything, especially the ship date. Please don't perceive silence on any one issue as unwillingness to communicate (we're working overtime on such issues so that we can provide solid answers, not just best guesses).
I haven't given my shipping address yet.
Not to worry! Kickstarter doesn't ask for shipping details when you back our project, because there's a chance that certain backers will have different addresses by the time we are ready to ship. We'll ask for your shipping details when we send out our backer survey, which will be emailed to you after the project ends and shortly before we ship.
Will I get to choose which color(s) I get?
Of course! You'll be able to choose from our list of available color schemes (backers who have pledged for multiple Fidget Cubes will be able to choose each Fidget Cube's color scheme individually). Similarly to getting your shipping information, we'll ask for your color choice(s) when we send out our backer survey, which will be emailed to you after the project ends and shortly before we ship.
If your question was not answered here, please check the FAQ section at the bottom of the main project page.
Until next time,
Team Antsy Labs (Matthew and Mark)