Use this space to cheer the creator along, and talk to your fellow backers.
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Reading earlier comments, my next question is- I already set up everything in the terrariums. I used the hardened gel in the Petri dish and not the extra one provided. What should I do now? The moss was really thin and I’m afraid of removing everything to add the nutrient gel. Any suggestions?
I also contacted Orbella a week ago and they haven’t contacted me. The moss were both very thin and one seemed like it was not healthy. Also I did not know what to do with the gel packs and used the gel in the Petri dish. I hope that doesn’t affect my moss.
I ordered a second Orbella, and was disappointed to find that my second order contained the wrong fragrance. I ordered patchouli, but they sent me linalool. I emailed the support email address last week, but I have not heard back yet.
Yes, the packet contains nutrient gel. You are supposed to use the packet of gel as opposed to the gel in the petri dish.
Regarding Orbella... Is that a packet of nutrient gel in the vase? Was not part of the instruction video. O_o
Looking at Marciano’s picture are the orders being shipped out with half covered dishes? If so that is disappointing.
My original order came damaged. I reordered using the code. Can I get an update on my order.
I still have not received anything from this campaign and it has been 4 years...
Hi Antony, i have ordered both patchouli and linalool and I have not received my shipping info for either one. In you previous comment you mentioned that you have already shipped out all the patchouli? Please check it for me.
Hey all! I'm selling my brand new, unopened Linalool Orbellla Moss. It's still in the box. I ship out of San Francisco, CA. If interested, please email me at yongsoochung (at) gmail (dot) com. Thanks!
I like my Orbella enough that I want to place an order for another. How long will it take to ship an Orbella order that is placed today?
Is the gel BCD medium in agar, or is it MS medium in agar?
Yay! Moss now in terrarium and smelling like patchouli. Thanks!
Marciano: there is too much gel in your pack, you were right to reduce it. When the gel is over the moss it can go a bit black but should recover when the gel dries a little. Obviously hard to smell if gel is over the moss.
Sarah: use the gel in the bag, not the gel under the moss. You can actually use the gel under the moss but then you need to microwave to mix with the rocks properly otherwise it can be lumpy. We had to add something to it to make it survive shipping.
Got my moss and am currently hydrating my rocks. So the gel that's in the accompanying pack isn't supposed to be used?
Hey Antony, here's my album of setting up the moss. It looked much better once out of the dish. It smells so good, way better than my expectations. (Again this is for the patchouli version, I can't speak for the other scents.) Quick question, do you think there's too much gel seeping on top of the moss? The moss sent out doesn't have the sturdy backing that yours had in the video so the gel is definitely getting all over the top surface. I don't want to drown it but I don't want it to dry out either. Take a look and let me know what you think!
OK, I'll give it a shot.
Marciano: that looks like it's slid a little in shipping, if you are gentle you should be able to flatten it it and it will still cover all the rocks. Once it grows over it will look fine. I'm sorry for the variable quality but we are getting so many complaints about shipping delays we have to just ship them all now.
My moss arrived today tooI I can confirm that like Luke's the patchouli scent was really pleasantly strong. Unfortunately my petri dish is super sparse, and it looks like the moss has broken up. Not nearly as bad as Marie's but but much sparser than Luke's. You can see right through it and it only covers half the dish. Photo below:
Antony do you consider this normal? If so it's a bit disappointing. I udnerstand you guys are trying to rush these out to backers but I'd rather receive a full dish than a half grown one.
My Orbella arrived today! Upon opening up the box, the patchouli scent was very strong, even though I had not opened the petri dish that contains the moss. Once I did that, the scent filled the small room I was in! A stronger scent than I expected to be honest. I have the orb under two grow lights and have the temperature at 76F. Here is my tweet with pictures: https://twitter.com/lukeevanssimon/status/926638102063362049
Also got a shipping confirmation!
I got my Orbella shipping notification email and a tracking number. I will post pictures once it arrives. It is USPS, so even though I am a very short drive, I expect it to arrive by this Saturday since the local post office is so lazy.
Luke: You should get an email with the tracking information, not sure exactly when those get sent as they are auto-generated.
I had a patchouli order. Is there a way to track the shipment?
We just shipped all the remaining patchouli orders, plus a bunch of the linalool. The rest will ship next week.
You're in California. Where are my patchouli scented, glow in the dark, cannabis seeds?
Antony, when is my order going to ship? What is the problem? I have had live moss shipped from Italy, and it arrived intact and healthy. I live a short drive from San Francisco, so don’t tell me shipping is the issue.
These guys are frauds! They stole over $90 from me over a period of the past 4 years.
June 2013: $90 for a glowing plant
July 2017: $6.52 for fragrant moss
Today: nothing, but empty promises
4 years later and still nothing.
Dedra, that is a great idea. How about a pack of any seeds as a reward? #integrity ;-)
Luke: You are welcome to come and pick it up if you are in the city before we ship to you. We are going to be shipping it all very soon though.
There are shipping delays? How long? I ordered my Orbella moss in July 2017. How much longer will I have to wait?
I live a 30 minute drive from San Francisco. How are is it to ship a package that short of a distance? I have had moss shipped from Canada and I have had no problems. Can I pick my Orbella order up in person?
Antony, Could we possibly receive a pack of any kind of plant seeds as a replacement for the Glowing plant seeds?
MG/Luke: Sorry for the delays. We had a lot of orders the first day and are still working through them. I'm sorry it is taking so long. We hoped to ship all the rest of the July and August orders this week but we changed a couple of things a couple of weeks ago and several peoples moss arrived all curled up in ball so we are pausing till we fix that as we don't want to ship hundreds of units and get a repeat of that. They are really close to shipping though, thanks for your continued patience. Some more will ship this week while we test the different changes we made.
Same boat as Luke almost to the day. Ordered July 26th, still hasn't shipped. Haven't heard anything past the September email and the comments from Antony below. Antony's comment in September said they had a setback with units but that it had been resolved. Would be great to get an update on what's going on since then.
Any update on when Orbella is expected to ship? Two weeks ago, the announcement was that orders places in July and August would ship over the next two weeks. I placed my order in July, and I have heard nothing.
Hi, sent a message. Never heard anything back.
Marie: not supposed to look like that. I'm not sure what's happening, they were shipping fine then suddenly this week a few shipped like this. Can you email me and I'll set you up with our replacement process?
I just received my orbella, is it suppose to come all balled up in the tray??? The tapping is half pulled away around the side and it feels like it’s been leaking.
Ordered Orbella on July 25th. Was supposed to ship in August. I still have not received anything.
Are there any reviews of the Orbella moss that can be linked from here?
"Should". How many times have we heard that through the years lolololo
Wilson: Try again please, should be working now.
Yo Antony, good to see you're back! Hope your vacation went well.
I'm still having trouble with the 250 discount code and I'm also not sure how to get the wefunder moss. :x Mosquito season doesn't start until summer again though and you mentioned that the discount has an expiration date. Wondering if I can get em later or something.
"Should". Not will.