Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
I've tried contacting through the email address given in the last update. I've tried contacting Starburns Industries through their website. I've tweeted messages to Duke Johnson and Starburns Industries. Still no response, no download code.
Does anyone else have any advice on who/how to contact? Or should I just chalk this up as a loss?
Very disappointed. I've reached out through here and the email address indicated on one of the updates and still have not received nor gotten a response in regards to the BD version of the film I should have received months ago. Sad that this experience has marred what is in my opinion a great film with many merits.
When are the download codes coming, the film is and has already been available for some time and it's a bit insulting to those that backed you to still be waiting for codes years later.
Has anyone heard *anything* from these guys? I've sent emails and left comments here, but have gotten no response. Will we ever get our downloads?
Jeffrey , yeah I had the same issue with the print . Whole top right was dented in. Contacted but got no response . Bummer since its a nice print. But yeah just letting you know you aren't alone there .
Yes, the "storyboard" was disappointing. I kept mine for a few days then threw it away. Lesson learned.
Kickstarts don't seem to be a good deal for backers. It seems this is even more true for the more successful endeavors for some perverse reason.
When will the digital downloads be made available? The film is available to watch online, but I don't want to pay for it twice. The last update you made was in March. Is there anyway to get an update on the situation here?
My previous inquiries on March 30th on the digital release in Finland were answered on May 14th with an actual date!
"The film will be available digitally in Finland on 6/13. Your code will be made available to you at that time." Well I'm still waiting.
Respectful and considerate enough for you?
Sad to see that we supported this three years ago and got no rewards still albeit the fact that the digital download of the movie is already out in Google Play and many other platforms.
I paid $20 for a digital download of the film. I got a digital poster and some featurettes. Considering I can buy this film off the shelf and online through Amazon, I feel like I should have gotten my download by now.
Just got my Pen Ward prnt, but opened it up and about four inches from the left side is a major crease that runs from top to bottom.
It's a sweet print, but majorly damaged. From what I can tell, they included a flattened cardboard box to prevent creases like these but it didn't cover the entire print and of course the package gets damaged in the mail. Not sure what i can do now. :(
I am in the in the UK and I got my digital download on the 11th July. I didn't ask for a code there was just a start watching now button and this text below. nI clicked on it and downloaded it to my media server.
Here is the digital download of Anomalisa for the Croatia, Greece, Hong Kong, Ireland, Kuwait, Malta, Slovenia, United Arab Emirates, and the United Kingdom territories ONLY.
Thank you for your patience and your support.
2 months since my last comment and *still* no download codes in the UK.
I've just rewatched the original campaign videos and if anyone involved in the production ever bothers to revisit this page, I invite you to do the same. Go and watch it, see what us backers all signed up for and and you might just understand why we're all so annoyed.
There's no doubt that you've made a wonderful, critically acclaimed movie, and up until the point of distribution, you managed to do it outside the studio system. In this backer/creator relationship though, you've acted like the big uncaring studio yourself and you've treated your backers the way you yourselves didn't want to be treated.
I know I'm just another moaning backer and you've probably all moved on to other things now, but I was excited to be a part of this and I'm now just disappointed at what could have been.
Has anyone gotten their digital download code? I still haven't and I'm confused if that's to be expected or not. I haven't seen any clear communication about it and none of my direct messages have gotten a response. I'm still looking forward to it, just wish I had a better idea of what was going on....
Wow. You guys just continue to botch this. I'm so beyond annoyed with you at this point; I wish I had never supported this Kickstarter in the first place. It has definitely lowered my opinion of everyone involved.
I pledged for the following:
"A set of Anomalisa storyboards from a scene in the film".
The implication here is that these would be ORIGINAL storyboards. There is no mention of a book, a compilation, anything. It specific states from A SCENE in the film, singular. What I received in the mail was a flimsy, dog-eared, mass-produced softcover book containing pictures of storyboards from the entire movie. Talk about a bait-and switch. Sorry, there's no way you can tell me this crap was worth the $75 I pledged. Utterly disgusted with this whole campaign. At least I can put this nightmare behind me.
Received my rewards yesterday here in Denmark and have now got the Blu-ray, the signed script and signed storyboard book. Thank you for those. I understand the frustration of backers - I have been frustrated myself - but I think both backers and creators need to manage their expectations when on Kickstarter - sometimes it works like magic, other times it doesn't. You take a chance. Anomalisa was a crowdfunded project to begin with but got picked up by a studio which changed the nature of the whole thing. Sadly not for the better and the creators seemed to be overwhelmed. Kaufman has said he won't do Kickstarter again. I understand him. But of course I also understand the backers. The funny thing is that just a little bit more information along the way would have helped a lot.
Received my storyboard book today. Gotta say that I'm extremely disappointed, as I was expecting an actual set of storyboards, not to mention that the book arrived in terrible condition. There's a good 3-4 inch long crease across the upper left corner including the spine. Why this wasn't sent sandwiched between cardboard to protect it is beyond me.
Finally received my rewards as well. I could still be pissed that it took so long or that the storyboards are just a printed book but I'll choose not to, mostly because I rewatched the movie yesterday and it was even better the third time. This campaign was a small disaster, I'm sure the filmmakers agree, and the movie didn't do nearly as well as it should have but in the end they got one thing right and that is the movie itself. I am incredibly proud to have helped a little to make it a reality. It's a beautiful piece of art and I hope that you guys will continue making films like this despite all the shit that comes along with it.
If I can't trust Dan Harmon and Charlie Kaufman who can I trust!? Actually, to be fair Dan spent years using Community to warn us that Starburns is a piece of crap. Foolish foolish me
It's clear that the reward of "A set of Anomalisa storyboards from a scene in the film signed by the director" was not originally intended to be a printed, mass-produced book. Any reasonable person reading that would assume that this meant an actual storyboard made for use in the production of the film.
But, at some point, either the creators realized this was not possible (maybe because they didn't cap the # of backers to the number of available storyboards?), but still took the money anyway and waited 4 years to send out a sad mass-produced book.
This disappointing, but the reality is with a crowdfunding campaign, you really have no recourse. It is what it is. I'm surprised someone as authentic as Charlie Kaufman would be behind such a bait and switch, but I'm guessing he probably didn't know the specifics of the campaign or it was just mismanaged from the get-go and at some point the creative team realized they couldn't do anything about it and they'd just have to send out what is a pretty sad reward.
Just goes to show you, no matter who it is, there's a very good chance you are going to get burned or disappointed with crowdfunding
I just wanted to leave a positive comment amidst a sea of negative ones. I was thrilled when my package of Anomalisa rewards got here. The script and storyboards are great. I love the book idea for the storyboards, its really nicely made and beautiful pictures inside. Thank you so much everyone! I have been waiting a long time for this, but its worth it in my opinion.
Ok...now I'm pissed. After waiting almost four years for Starburns Industries to fulfill their pledge to "my pledge," I thought our long relationship of procrastination and entitlement had ended honorably. It appears I spoke too soon. As after opening the Pendleton Ward print, I was met with another Anomalisa horror. You guys just can't get pass the truth, can you? You never really cared about the backers that gave you the privilege to make your film! Because if you had any sense of honor, I wouldn't have received a rushed, dirty, poorly packed, crinkled Ward print. Sure it's signed and numbered, but as a work of collectable art, it's ruined. it was packed with no plastic to protect the piece, so there are large smudges of dirt on the white paper. Perhaps I can pay to have it cleaned, but again then I'm paying for your ineptitude! Most damaging is the crease across 1/4 of the piece, which is not fixable. Maybe the work can now be "restored," but I'm thinking a dart board is a better use of the physical representation of your farce. The monkeys you hired to handle this job obviously had no oversite, or any experience packing art, because I've received McDonald's dollar menu burgers packed with better care. It's f-ing embarrassing how far your heads are stuffed up your own arses. It's shameful to Ward's work. I'm sure this is not how he would want his creations sold! Maybe I'll ship the piece pack to you with a dead rat for a prize. Truly ridiculous. You plan on making this right?
Pendleton Ward's Print arrived yesterday. Thank you Starburns for renewing my faith in humanity. When do I get to help you fund your next project?
The film itself is amazing, though I had to watch it illegally online a long time ago to get even a sneak of what I'd paid for.
Why it has taken this long to get rewards is beyond me. For me it's a signed booklet of storyboards and a signed script.
They said if you up by $25 we'll send you a tshirt, I went to the next tier reward. They said this didn't count, you had to add just $25 , but they offered to send one anyway....which they didn't.
So here I am $175 worse off...with a bluray and two books.
It's great that the film got made but its been too long a time to even be excited about it anymore.
I didn't receive anything but the film for my $75. Time for a class-action suit? Seriously, this is just wrong. I supported this project with more money than I could really afford at the time and the bait for the extra support was the storyboard.
I’m in the UK and have just received my rewards, sort of. I to read “A set of Anomalisa storyboards from a scene in the film” as meaning “A set of Anomalisa storyboards from a scene in the film” and not a printed pamphlet of storyboards, it is signed by the director.
Still very happy, script is great, T-shirt is awesome and I got to see the film at a special showing with Q&A.
The film is more awesome than I could have imagined.
Ouch, total bait and switch! Like everyone else here I was expecting an actual storyboard from the film...especially since that reward level said, "A set of Anomalisa storyboards from a scene in the film"...and NOT "a collected book of storyboards". ...and to top it off, mine came with a big old crease in it due to cheap packaging. :( :( :(
Don't get me wrong, I LOVED the movie. But I probably wouldn't have given $75 if this is what I thought I was going to get.
I was also sad to see I didn't have an actual storyboard, but my script is super neat and my shirt is super soft.
But I still haven't seen it, so I only read some of the script.
Your not the only one about the storyboard. I too was thinking something physical from an actual film set. I was hoping to hang it up on the wall
My script was signed by Charlie Kaufman. Although, its those celebrity signatures where its kind of hard to see, but its there. I can't be too picky. I thought the rewards will never arrive. I can't complain.
@Jim Kelly, wasn't your script signed by Charlie Kaufman?
I received the book and printed script copy today. I'll admit I was expecting an actual storyboard from the film and a an script actually signed by the director. While I'm glad the film was made and didn't mind waiting, I was hoping for more.
4 years (almost to the day) and rewards have arrived in Australia. O frabjous day!
I admit that I was expecting the storyboard to be "physical" and something I could hang on a wall, not a produced book.... but that might just be my idiocy.
I received the script, storyboards, and T-shirt today. So ends my first (and longest running) Kickstarter. :)
My remaining rewards arrived today in NC. I got an extra hoodie! I don't know why, but hey, I'll take it. It's a nice hoodie, though sadly not a time traveling hoodie. ;)
@Rene Romero , thanks; that's good to know. I'll keep an eye out for it.
Happy Day has arrived Anomalisa Backers!!!
As Ed Carapezza mention earlier, I too also received my rewards. A signed script and storyboard book. Start checking your homes or drop locations for your reward packages.
@Alkettory, Miscreant of Valoria
Physical rewards other than Blu-Ray are on your way. We can all breathe a sigh of relief.
Everybody take care. It was nice hearing from all you guys. Four years was a long time.
I sent a message to Starburns Industries vie a form on their website two weeks ago, and emailed AnomalisaBackers@Paramount.com a week ago. I did not get a reply from either.
Did you receive physical rewards other than the Blu ray?
Full disclosure. Full circle. Thank you Starburns Industries, as today my awards arrived. Another win for the true believers. Now I'm ready to help fund your next project!
Yeah Ed Carapezza I feel scammed too. The only physical item I received from this campaign was a Blu-Ray copy of the film. I'm starting to wonder those guys are never going to fulfill their end of the deal. its sad because we all spent good hard earned money on this film. We all wanted to see the film get made, but at the same time they must comply with the rules that were setup for the support. I'm beginning to wonder the only way we are going to get our rewards is to file a suit or send some legal papers to them.
Well, I hope everyone is doing okay. Let's keep at it. Maybe we will get our rewards one day.
Any other backers out there feel like pummeling the creators of this flick with a Johnny Knoxville inspired punching machine? What a bunch a liars! I know I'm supposed to be respectful and considerate, per Kickstarter ethics, but years later and all the creators can muster for the original investors is a dvd! I thought the purpose of crowd funding platforms was to encourage transparency and foster a new model for funding the underprivileged? Personally, I feel scammed. You?
(I'm in the Czech Republic, for clarification. Not sure if that relates to the lack of digital or not, but it might?
Just received my Bluray, but apparently as they couldn't provide a digital copy, I got a free DVD as well. Not particularly useful (not like I'll play it instead of the HD one) but I appreciate the sentiment, i guess...
The blu-ray just arrived for me today (Belgium). None of the other physical perks yet, but I'm sure they'll turn up someday :)
I haven't received my digital code... :( any news in europe?¿? what the hell?
It's been in cinemas here already.
I've received a digital code but none of the physical elements.
I can now walk into a shop and buy for 15 pounds the blu ray I was promised 4 years ago.
I understood and was sympathetic to the contract with a distributor but we are now at the back of a queue which never moves. You took a significant amount of money from a small group of people who it is obvious you feel you've got over a barrel.
All I get is an occasional update via email and comments on here.
This is an absolute disgrace and I will be using other avenues to express my unhappiness with Starburn industries who have treated us like something from the sole of their shoes.
I emailed AnomalisaBackers@Paramount.com a week ago and have received to response whatsoever. Shameful...
still no digital code here in the middle east. apparently just outside of the internet's reach...
Nothing at all here. No blu ray, script or even a message. This is getting somewhat ridiculous...
Update #62, dated Feb 22 2016 states:
"All rewards have now gone into production, and many of them are already in packaging phase, or being signed by Charlie and Duke. We are on track to have all rewards ready to ship no later than the end of March. We'll send out notifications for each reward tier when your items are on the way!"
I've received the Blu-ray, but no other physical rewards (from the $150 "signed Anomalisa Script" reward tier). It is now July.
I'm also concerned by the March 23rd comment by @Creator stating:
"Hi Everyone! We're moving all our correspondence off of this page, and into email! If you have comments or questions about the film, rewards, shipping, or anything else, please write to us at the following address — We want to hear from you! AnomalisaBackers@Paramount.com."
It would make more sense for the creators to distribute information via Kickstarter updates, rather than having 5,770 backers sending e-mails to AnomalisaBackers@Paramount.com, all asking, "Hey, where's my stuff?"
How in god's name is the movie CURRENTLY available to purchase on Amazon Instant yet I haven't gotten a digital code? You should all be ashamed of yourselves. This is borderline theft at this point.