Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
The US release date for the DVD is 2016-06-07. I don't expect we'll see any rewards shipped before then.
"Please remember to be respectful and considerate". All I can see is hundreds of respectful and considerate questions related to the rewards that were promised when each of us parted with our hard earned cash to back a project we were passionate about. I have followed every direction asked of me; I have emailed directly, and yet nothing. I have no dvd, t-shirt or storyboard. I really do feel as if the creators of this project are lacking the respect and consideration for me, a backer. I paid to see the film in a cinema (happily) but I would sincerely like to know why we have all been left high and dry after our money was pledged.
"We are on track to have all rewards ready to ship no later than the end of March."
I emailed the paramount email address a week ago to ask where the rewards are, but no reply. Also, my survey didn't list everything that the reward level I pledged at was supposed to include.
Anyone know what's going on?
Thanks a lot Starburns Industries and Paramount! Not!
Haven't received any code at all for my digital fledge. What is going on in here? We have to complain to receive anything?
When will the Bluray, signed scripts and signed storyboards be shipping? I received my digital fulfillment on March 14th, but have not received the real items.
Digital release dates for Europe? Already asked from the provided email address but am still waiting for a response after I told I live outside the U.S :(
When do you anticipate the storyboards to ship?
Hi Everyone! We're moving all our correspondence off of this page, and into email! If you have comments or questions about the film, rewards, shipping, or anything else, please write to us at the following address — We want to hear from you! AnomalisaBackers@Paramount.com.
@Jason Deakins Wine-fueled rants are the best kind of rants, so don't be embarrassed. And thank you for your understanding — very happy to hear you were able to rescue the download code from your junk mail, and very happy that despite its imperfect and belated delivery, your copy of our film is finally in your hands! We can only hope you enjoy it.
@Matt Stultz We're so sorry that your download code hasn't arrived to you. We have your coordinates: We'll make sure the team at Paramount gets one to your inbox immediately. We hear you and we understand that this is super frustrating — thank you for your patience!!
@Christopher Jones We haven't learned exact dates of availability for the blu-rays yet, but we'll learn those shortly! Stay tuned.
Hello. Any word on when the Blu-Ray will ship to backers that selected that reward option?
Not in my spam, not in my inbox. I asked for an iTunes code. After almost 3 years of waiting, paying an extra $5 over what it is currently selling for, and being treated like your backers don't matter, I don't feel like I should need to hassle with customer support. Is it too late for a refund?
1. Is Switzerland considered a ‘territory where the film is for sale’?
2. If no, when will it be?
3. What if a person lives in a place where, for whichever reason, the film will never be on sale?
I mean, I can go to the pirate bay right now and get it there – no accounts to create, no strings attached, download and watch on whichever device using whichever software. And from what I read in comments, that is what I will have to do. And it makes me sad, I thought the whole point of this project was to make things in a civilised manner, pay the money –> get the movie. Yet still, it is easier to download the movie in an ‘unofficial’ way, and, as multiple backers have mentioned it already, that’s not really what we signed up for.
Sure enough, I discovered my download code in my junk folder, rendering my wine-fueled rant a bit embarrassing in retrospect. While I certainly would have preferred to download the movie on my choice of streaming services, I understand why that wasn't feasible. In short, pretty much all of the ways in which I felt slighted are addressed by living in a world where you delivered the movie to your backers on the same day that streaming services made it available to non-backers, and for that, only my junk-mail filter is at fault.
Hey @Everyone – For those of you who didn't receive your download code on release day or had trouble with it, our friends at AnomalisaBackers@Paramount.com want to hear from you so they can make sure you get your copy of the movie and get to enjoy it on the device of your choice! Drop them a line if you have any tech issues. AnomalisaBackers@Paramount.com
@Lee Dempsey - You're our hero. Thanks for helping explain the codes!
@Jack Moulton - So glad to hear you liked the making of featurette!!! Thanks for your comment.
@Jason Deakins - Sorry to hear this, YES, all codes were sent out on the date of digital release!! If you're in a territory where the film is for sale, you should definitely have your copy of the film already — Have you checked your spam folder? If it's not there, DM us and we'll get this sorted out STAT!
Should I have received a download code yet? Because I haven't. It is very frustrating to open the movie app on my xbox and see this available for purchase. I was part of the small group of people who were super excited to help make this movie happen and I still haven't had the chance to watch it yet. If I had just ignored your campaign I could have purchased it from the amazon digital movie store for LESS than I paid to back it AND would have had the opportunity to have seen it by now AND would have been able to purchase it on the digital movie store of my choice. At this point, it would be better for me for you to refund me my money. I could buy the movie where I want and have $5 left over to back a project that would hopefully treat its backers better.
It's a complete joke that you have to either make a Paramount account or already use some other subpar service like the Apple store in order to "download" this movie.
If anyone else is skeptical about signing up for yet another website or downloading yet another pointless program, I highly recommend pirating instead. Works much better.
Never got my download code.
I opened a Paramount account for the Hd download... but the code provided me was "invalid." Ideas? Suggestions?
I watched it yesterday, and I have to agree with everything you said. So much work went into Anomalisa behind the scenes, but you don't realize that while you're watching the movie itself. You just see the brilliant, distilled result of all of that effort.
However, it would have certainly been nice to have seen at least some small part of this process while it was actually taking place. As a backer, I feel a bit let down in that respect.
That said, I highly recommend that everyone watch the making-of featurette if you haven't done so already.
Did anyone else watch the half hour making-of featurette? It was brilliant, insightful and moving. One of the things I love about the film is the grand significance of this seemingly insignificant frame of time and the mini-doc accentuates that. Would've loved to see this along the way but I don't mind getting it in one big concentrated burst because I'll most likely revisit this. Hell, I wouldn't mind an hour long version of this either (FYC best doc of 2016).
Have to respect the effort of the production too - those last 5 minutes show how our impatience and sense of being in the dark were the least of our problems. Much respect to Rosa - you did it!
Yes but, my reward for backing this was "A digital download." Not "The ability to play it on a program or service I don't use and have no desire to install." I should be able to download the file and play it on whatever program or service I normally use.
I would rather wait and buy the Blu-ray once it is on sale than have anything to do with UV and the related installations.
Also it is funny that Google results for paramountmovies.com say that the site may have been hacked.
Wow, I expected better from the audience for this movie. It's not compicated at all. I'll say it again, you don't need to use Paramount video services. It's an Ultraviolet code that works on multiple platforms giving you multiple choices of services to view it with. In the US you had the choice of using that or the Apple store. Either one will alow you to watch it on a television, computer or mobile device. It took me less than five mintues to have the movie instantly available on six video devices I have. Maybe people should spend less time complaining about why they can't watch it and more time learning how to watch it. That way you'll know what to do in the future. https://www.myuv.com/
Well, came on here to see if there's a way to play the movie without using the Paramount program. And that's after being forced to install both it and MS Silverlight. Looks like there's no way...*sigh* Yeah, for the record, I'm disappointed. I sorta wanted to watch the movie, not be made to install a bunch of junk programs and still not have it.
"Downloads" are a joke and not an actual (usable) copy in any sense. Fortunately can just torrent rather than spending (potentially) hours to have something work badly or not at all with my Linux distro.
The way this went I'm not really surprised. Happy the movie got made, not sure why it had to go the old-school and antiquated studio direction. Could you not just get it funded by Netflix or Amazon if you needed more funding instead of dragging us into studio hell?
You don't need to download any Paramount software to play the movie using the Paramount login. It's an Ultraviolet code so can be viewed using other sites and apps. Create a Paramount account and then link it to your UV account. It works fine on Vudu and that service is used on many multimedia devices to watch it on your television. You can also download it in HD to watch with iOS, Android and Macs offline.
Finally get download sent today, and its through Paramounts proprietary site. Have to create a login I'll never use again, only to find I can only stream it. To download involves installing paramount software, and once biting that bullet, I find that I can only download SD and not HD because apparently my Macbook Pro is compatible for HD?? What a nightmare, I guess torrenting is the easy way to go.
This is from a while ago, but Andrew Nichols hits the nail on the head; we were used.
Hello Starburns Industries, Inc.
I just now submitted the CrowdOx survey but my shipping address never changed from the last survey Kickstarter made me fill out three years ago for this reward. I just want some reassurance that everything is okay. Also when will the physical rewards be shipped?
Apologies, didn't read the email. Still forthcoming.
Just received an email with digital fulfillment stuff, but, no full copy of the movie, which was the reward level we picked. Is this still forthcoming?
@SVP Got you, thanks!
hey I got an email from you guys but I couldn't open it. I think you wanted updated info.
all info is the same
I get a blu ray copy
@Sergio Bayarri Gausi This is great feedback — thank you. We're making a note of your preference for a blu-ray! We're working on getting you a definitive answer on this ASAP. And indeed — that blu-ray you see on Amazon is the same thing Paramount will distribute to blu-ray recipient backers. Thanks again, Sergio, and please DM us with any other questions!
@Thirith Same as above, and a huge thank you so much for your patience! So, so appreciated. We're making a note about your preference and doing everything we can to get you answers ASAP about film formats!
@Tony Sorry to hear this — You have a direct message from us!
I'm with Sergio. I'm not unhappy with my pledge (well, I am a bit for not going up to $100, but that's my own petty problem ;- ) ), because I pledged primarily to support the film, but I would be somewhat miffed getting a DVD when I want a Blu-ray, and I've got a player that accepts all region codes. If that doesn't work out, mind you, I'll blame Paramount, not the people who made this great film.
"Paramount will do its best to provide you with your preferred format (Blu-ray or DVD) for Anomalisa. However, if you request a Blu-ray and that format is not released in your territory, Paramount will provide you with a DVD. In these instances, Paramount regrets any inconvenience."
DANG! I specifically paid for a Blu-ray ($60) and I specifically request a Blu-ray. If that format is not released in my territory (I live in Spain), I'd rather receive the US edition of the Blu-ray, the regional locking is not a problem for me. I specifically DON'T WANT A DVD.
You should have added an option to the survey so people had that option. I know of region codes (I'm in B, USA is in A) but I don't think it should be a problem for Paramount to send a different region Blu-ray disc to those who choose it. Why would they have a problem with that when I can buy the US Blu-ray from Amazon.com?
Now I think that this would have been the best option, I should have pledged $25 and then waited to buy the Blu-ray in whatever region I'd like when on a sale. I feel I would have saved money, while receiving exactly what I expected.
By the way, Anomalisa is already available on Amazon.com for preorder, as a Blu-ray+DVD+Digital HD combo edition, I hope we won't receive anything different from that (a "special", trimmed edition different from the one on sale). I think we deserve that since we were the ones who supported this project from the start and we've patiently waited four years to receive our rewards.
Does anyone read the message to this project? Just wrote in but realized no one responded to my last two messages from three years ago.
@João Carlos Bastos Sorry for the frustration! We very very much want to get you the copy of the film you pledged for as soon as we possibly can. We're working with our international distributors to get answers for you as quickly as possible. Thanks for your patience — stay tuned.
Kudos to the Anomalisa Team for such fast responses to problems, many thanks for your hard work in the difficult rewards phase!
@Everyone If you're having issues with your tshirt reward in the survey, don't worry, just DM us and we'll resolve!
Hi @Will, worry not — that's just an error. DM us and we'll correct that for you ASAP. Once it processes, you'll need to go back into the survey to pick a size! Sorry for the trouble!
Hey, I'm happy you guys were able to fulfill your vision, I enthusiastically backed you and even upped my pledge when you said you needed help. Now I've just filled out my survey and the T-Shirt I pledged $25 extra for was listed as unavailable/sold out. There was no way for me to remedy this in the checkout process, nor were alternate rewards available. I'll live, but it sucks to have anticipated something extra for so long and then receive nothing.
Hey everyone — Thanks to all of you who've filled out your surveys! If you have specific questions about your survey or rewards, send us a direct message — we'll investigate and message you back shortly!
@Andrew Nichols We're sorry for any misunderstanding! Our original message, which we hope we conveyed clearly, was that we wanted to make the film we dreamed of, as unconventional and not studio friendly as it was — So, we turned to Kickstarter to form a likeminded community who were willing to take a risk with us. We are so grateful and amazed that we did find that community, and because of all of you, we were able to start making this film, which ultimately we succeeded in financing and producing completely independently, outside the studio system, from start to finish.
Distributing the finished product with an entity like Paramount, however, is still the best way for an indie film like ours to have a chance of ever being seen — much less having a multi-city theatrical run, or being distributed all around the world. It's with your support we were able to do that and we are enormously grateful. We worked to provide options to our backers so they could choose the download platform of their choice — unfortunately, it doesn't exist digitally in any other distributable form (barring, of course, low-res versions from piracy sites). We look forward to getting your copy to you soon, we realize, very very very belatedly (and we're sorry about that!). Thanks for bearing with us.
@Jaene Sorry for any confusion — We will be sending you a copy of the film on the date of its release, just as we promised in our original Kickstarter rewards description. If you need further clarification, please direct message us, happy to answer any questions!