HELLO! I pledged back in march 2016 for a free digital download and never received it?! looks like many others didn't either... damn you starburns industries!!! did yall scam us?
I'm giving up on trying to get my code for this movie. Enjoy the donation, Starburns Industries. I hope you don't do anymore Kickstarters as you're clearly not able to perform the fulfillment for them. Good luck to anyone who's still trying to get them to deliver.
hi there.
Pat and I love your film and we have a lot of questions.
One in particular is the ice into the bucket scene. Pat noticed that you did not do motion blur on that scene.
If you had it would've appeared more realistic but clearly you decided not to do that.
Do you have any comments about that one particular scene.
Then I think we all need to go out for Belvedere martinis because we have a lot more questions.
Again loved loved loved your film
@ Paul, I only had the contact through this page and have also emailed Josie at Paramount. Josie was the person originally emailing me in regards to the rewards but after they sent poor attempt of a reward she disappeared. Hasn't replied to any email since.
Pledged $500 and pretty much got a bit FU! Was told my custom Chuck Taylors were sent but after waiting months received nothing. Sent another email and was told they were on their way. Super excited when they arrived to open the box and discover all it was were a pair of standard Chuck Taylors with a Anomalisa stamp on the side. Not custom in any way, nor painted by Pendelton Ward. Now not receiving any response when I email. Next time send me a strap-on if you want to screw me.
I am so beyond frustrated with this campaign. I saw this movie in theaters and it was gorgeous, however, I refuse to pay for another copy when I should have mine already. This is just ridiculous, why hasn't it been released yet when everyone and their brother can buy what I paid 3 years ago?
US, no download codes. I've probably sent a dozen emails to the backers email address. I've direct messaged everyone involved on twitter multiple times. I've used the contact form on Starburns Industries website. Compete radio silence. I've backed over 40 Kickstarters and have never seen anything like this...
US Backer here; we didn't get the codes either. I've been trying for months to contact anyone involved in this Kickstarter, but no one answers my emails, twitter DMs, or Kickstarter messages.
Another Australian backer here without a download of the film. I've tried contacting them in many ways, and got no responses. This is quite disappointing.
If anyone works out how to contact these people to get what we should have received, please post here and let us all know.
I've tried contacting through the email address given in the last update. I've tried contacting Starburns Industries through their website. I've tweeted messages to Duke Johnson and Starburns Industries. Still no response, no download code.
Does anyone else have any advice on who/how to contact? Or should I just chalk this up as a loss?
Very disappointed. I've reached out through here and the email address indicated on one of the updates and still have not received nor gotten a response in regards to the BD version of the film I should have received months ago. Sad that this experience has marred what is in my opinion a great film with many merits.
When are the download codes coming, the film is and has already been available for some time and it's a bit insulting to those that backed you to still be waiting for codes years later.
Jeffrey , yeah I had the same issue with the print . Whole top right was dented in. Contacted but got no response . Bummer since its a nice print. But yeah just letting you know you aren't alone there .
Yes, the "storyboard" was disappointing. I kept mine for a few days then threw it away. Lesson learned.
Kickstarts don't seem to be a good deal for backers. It seems this is even more true for the more successful endeavors for some perverse reason.
When will the digital downloads be made available? The film is available to watch online, but I don't want to pay for it twice. The last update you made was in March. Is there anyway to get an update on the situation here?
My previous inquiries on March 30th on the digital release in Finland were answered on May 14th with an actual date!
"The film will be available digitally in Finland on 6/13. Your code will be made available to you at that time." Well I'm still waiting.
Respectful and considerate enough for you?
Sad to see that we supported this three years ago and got no rewards still albeit the fact that the digital download of the movie is already out in Google Play and many other platforms.
I paid $20 for a digital download of the film. I got a digital poster and some featurettes. Considering I can buy this film off the shelf and online through Amazon, I feel like I should have gotten my download by now.
Just got my Pen Ward prnt, but opened it up and about four inches from the left side is a major crease that runs from top to bottom.
It's a sweet print, but majorly damaged. From what I can tell, they included a flattened cardboard box to prevent creases like these but it didn't cover the entire print and of course the package gets damaged in the mail. Not sure what i can do now. :(
I am in the in the UK and I got my digital download on the 11th July. I didn't ask for a code there was just a start watching now button and this text below. nI clicked on it and downloaded it to my media server.
"Hello Backers!
Here is the digital download of Anomalisa for the Croatia, Greece, Hong Kong, Ireland, Kuwait, Malta, Slovenia, United Arab Emirates, and the United Kingdom territories ONLY.
2 months since my last comment and *still* no download codes in the UK.
I've just rewatched the original campaign videos and if anyone involved in the production ever bothers to revisit this page, I invite you to do the same. Go and watch it, see what us backers all signed up for and and you might just understand why we're all so annoyed.
There's no doubt that you've made a wonderful, critically acclaimed movie, and up until the point of distribution, you managed to do it outside the studio system. In this backer/creator relationship though, you've acted like the big uncaring studio yourself and you've treated your backers the way you yourselves didn't want to be treated.
I know I'm just another moaning backer and you've probably all moved on to other things now, but I was excited to be a part of this and I'm now just disappointed at what could have been.
Has anyone gotten their digital download code? I still haven't and I'm confused if that's to be expected or not. I haven't seen any clear communication about it and none of my direct messages have gotten a response. I'm still looking forward to it, just wish I had a better idea of what was going on....
Wow. You guys just continue to botch this. I'm so beyond annoyed with you at this point; I wish I had never supported this Kickstarter in the first place. It has definitely lowered my opinion of everyone involved.
I pledged for the following:
"A set of Anomalisa storyboards from a scene in the film".
The implication here is that these would be ORIGINAL storyboards. There is no mention of a book, a compilation, anything. It specific states from A SCENE in the film, singular. What I received in the mail was a flimsy, dog-eared, mass-produced softcover book containing pictures of storyboards from the entire movie. Talk about a bait-and switch. Sorry, there's no way you can tell me this crap was worth the $75 I pledged. Utterly disgusted with this whole campaign. At least I can put this nightmare behind me.
Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
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Show older commentsAlex Brem 4 days ago
Yes, any news on this would be great. Never received a download code either.
Simon Boxer 7 days ago
Hmmm... Are download codes still in the works? Another Australian here.
Richard Kim on May 2
I funded this project in September 2012. ���. When do I get to watch this movie?
Nicole on April 3
btw i'm in the united states..
Nicole on April 3
HELLO! I pledged back in march 2016 for a free digital download and never received it?! looks like many others didn't either... damn you starburns industries!!! did yall scam us?
Dani Kei V Kaneda on March 29
Spain here, still without download code!!! what the hell???
Leonardo Motta on March 25
What a huge scam was this campaign.
Pasi Nousiainen on February 21
Finland here, where is my download link? It has been almost a year since your last e-mail promising them "shortly".
Pranee McKinlay on February 21
Hi, I've been patient but am wondering when NZ & Australian Backers will receive their backer copy. It's been a long time coming! Thanks.
registradus on February 9
Hi,
Do you have any idea if/when Anomalisa will be available for digital download (in Australia)?
Paul Boquet on January 19
I'm giving up on trying to get my code for this movie. Enjoy the donation, Starburns Industries. I hope you don't do anymore Kickstarters as you're clearly not able to perform the fulfillment for them. Good luck to anyone who's still trying to get them to deliver.
Daniel on January 18
France. No download code and no answer despite trying to contact them many times.
Stephanie Beach on January 13
hi there.
Pat and I love your film and we have a lot of questions.
One in particular is the ice into the bucket scene. Pat noticed that you did not do motion blur on that scene.
If you had it would've appeared more realistic but clearly you decided not to do that.
Do you have any comments about that one particular scene.
Then I think we all need to go out for Belvedere martinis because we have a lot more questions.
Again loved loved loved your film
Alison Green on January 6
Australia here too, still no digital download either.
Declan Srhubb on January 4
Australian here, never got my digital download code.
Paul Boquet on December 30
Still haven't received my code, still haven't had any communication from the creator.
Khrizart on December 27, 2016
Hi I was checking all my backed projects and found out that I didn't get the link for this one to download the movie... can you send me the movie?
Shannon Hilchie on December 24, 2016
Still waiting on my copy of the film, but not holding my breath anymore.
Damien Ebert on December 21, 2016
@ Paul, I only had the contact through this page and have also emailed Josie at Paramount. Josie was the person originally emailing me in regards to the rewards but after they sent poor attempt of a reward she disappeared. Hasn't replied to any email since.
Jason Strong on December 21, 2016
12/21 Last update from the campaign was in March. Still no download code.
Paul Boquet on December 13, 2016
@ Damien what email have you been sending too? I've been unable to get a response from *anyone* at any email I've tried.
Jesse D on December 12, 2016
Australian. I really just want to see the movie that I backed by using the code that I paid for.
Damien Ebert on December 9, 2016
Pledged $500 and pretty much got a bit FU! Was told my custom Chuck Taylors were sent but after waiting months received nothing. Sent another email and was told they were on their way. Super excited when they arrived to open the box and discover all it was were a pair of standard Chuck Taylors with a Anomalisa stamp on the side. Not custom in any way, nor painted by Pendelton Ward. Now not receiving any response when I email. Next time send me a strap-on if you want to screw me.
Esko Javanainen on December 9, 2016
Still waiting for DL code.
Racheal Yocum on December 6, 2016
I am so beyond frustrated with this campaign. I saw this movie in theaters and it was gorgeous, however, I refuse to pay for another copy when I should have mine already. This is just ridiculous, why hasn't it been released yet when everyone and their brother can buy what I paid 3 years ago?
Lucky on December 1, 2016
US, still no download code :/
Dean Bycroft on December 1, 2016
Hello. I still have not yet received my signed storyboard (book) or Blu-ray disc for the hard-earned $75 I pledged.
I cannot afford to have $75 taken from me with nothing to show for it.
Paul Boquet on November 25, 2016
US, no download codes. I've probably sent a dozen emails to the backers email address. I've direct messaged everyone involved on twitter multiple times. I've used the contact form on Starburns Industries website. Compete radio silence. I've backed over 40 Kickstarters and have never seen anything like this...
Teng Chi Lim on November 20, 2016
US, still no download codes. You probably should never use CrowdOx for your digital fulfillment
CarlSagansCosmos on November 17, 2016
Norway. Still no download code here either. Been in the stores for ages.
Tara Cameron
Superbacker
on November 12, 2016
Canadian. Still no download code.
Paul Boquet on November 11, 2016
US Backer here; we didn't get the codes either. I've been trying for months to contact anyone involved in this Kickstarter, but no one answers my emails, twitter DMs, or Kickstarter messages.
SJ Commadeur on November 6, 2016
Australian, still haven't got mine. A friend bought the blu ray retail, I'll just watch that I guess :\
Lionfire on October 26, 2016
Another Australian backer here without a download of the film. I've tried contacting them in many ways, and got no responses. This is quite disappointing.
If anyone works out how to contact these people to get what we should have received, please post here and let us all know.
Allen on October 21, 2016
Australian backer here, and without a download code. Blu-ray is already available at JB stores for less than what I pledged. How disappointing.
Paul Boquet on October 4, 2016
I've tried contacting through the email address given in the last update. I've tried contacting Starburns Industries through their website. I've tweeted messages to Duke Johnson and Starburns Industries. Still no response, no download code.
Does anyone else have any advice on who/how to contact? Or should I just chalk this up as a loss?
Christopher Barnes on October 3, 2016
Very disappointed. I've reached out through here and the email address indicated on one of the updates and still have not received nor gotten a response in regards to the BD version of the film I should have received months ago. Sad that this experience has marred what is in my opinion a great film with many merits.
VictorVonShroom on September 23, 2016
When are the download codes coming, the film is and has already been available for some time and it's a bit insulting to those that backed you to still be waiting for codes years later.
Paul Boquet on September 21, 2016
Has anyone heard *anything* from these guys? I've sent emails and left comments here, but have gotten no response. Will we ever get our downloads?
Erik Grunsten
Superbacker
on September 11, 2016
Jeffrey , yeah I had the same issue with the print . Whole top right was dented in. Contacted but got no response . Bummer since its a nice print. But yeah just letting you know you aren't alone there .
j03k on September 7, 2016
Yes, the "storyboard" was disappointing. I kept mine for a few days then threw it away. Lesson learned.
Kickstarts don't seem to be a good deal for backers. It seems this is even more true for the more successful endeavors for some perverse reason.
Paul Boquet on September 7, 2016
When will the digital downloads be made available? The film is available to watch online, but I don't want to pay for it twice. The last update you made was in March. Is there anyway to get an update on the situation here?
Kai Kulmajärvi on August 25, 2016
My previous inquiries on March 30th on the digital release in Finland were answered on May 14th with an actual date!
"The film will be available digitally in Finland on 6/13. Your code will be made available to you at that time." Well I'm still waiting.
Respectful and considerate enough for you?
Leonardo Motta on August 23, 2016
Sad to see that we supported this three years ago and got no rewards still albeit the fact that the digital download of the movie is already out in Google Play and many other platforms.
Taylor Patterson on August 17, 2016
I paid $20 for a digital download of the film. I got a digital poster and some featurettes. Considering I can buy this film off the shelf and online through Amazon, I feel like I should have gotten my download by now.
Jeffrey on August 15, 2016
Just got my Pen Ward prnt, but opened it up and about four inches from the left side is a major crease that runs from top to bottom.
It's a sweet print, but majorly damaged. From what I can tell, they included a flattened cardboard box to prevent creases like these but it didn't cover the entire print and of course the package gets damaged in the mail. Not sure what i can do now. :(
Peter Ashman on August 15, 2016
I am in the in the UK and I got my digital download on the 11th July. I didn't ask for a code there was just a start watching now button and this text below. nI clicked on it and downloaded it to my media server.
"Hello Backers!
Here is the digital download of Anomalisa for the Croatia, Greece, Hong Kong, Ireland, Kuwait, Malta, Slovenia, United Arab Emirates, and the United Kingdom territories ONLY.
Thank you for your patience and your support.
Enjoy!
Team Anomalisa"
David Bell on August 14, 2016
2 months since my last comment and *still* no download codes in the UK.
I've just rewatched the original campaign videos and if anyone involved in the production ever bothers to revisit this page, I invite you to do the same. Go and watch it, see what us backers all signed up for and and you might just understand why we're all so annoyed.
There's no doubt that you've made a wonderful, critically acclaimed movie, and up until the point of distribution, you managed to do it outside the studio system. In this backer/creator relationship though, you've acted like the big uncaring studio yourself and you've treated your backers the way you yourselves didn't want to be treated.
I know I'm just another moaning backer and you've probably all moved on to other things now, but I was excited to be a part of this and I'm now just disappointed at what could have been.
Andrea Roberts on August 13, 2016
Has anyone gotten their digital download code? I still haven't and I'm confused if that's to be expected or not. I haven't seen any clear communication about it and none of my direct messages have gotten a response. I'm still looking forward to it, just wish I had a better idea of what was going on....
Michael Southwick on August 9, 2016
Wow. You guys just continue to botch this. I'm so beyond annoyed with you at this point; I wish I had never supported this Kickstarter in the first place. It has definitely lowered my opinion of everyone involved.
I pledged for the following:
"A set of Anomalisa storyboards from a scene in the film".
The implication here is that these would be ORIGINAL storyboards. There is no mention of a book, a compilation, anything. It specific states from A SCENE in the film, singular. What I received in the mail was a flimsy, dog-eared, mass-produced softcover book containing pictures of storyboards from the entire movie. Talk about a bait-and switch. Sorry, there's no way you can tell me this crap was worth the $75 I pledged. Utterly disgusted with this whole campaign. At least I can put this nightmare behind me.