I said I'd given up, but I'm still here. I just sent another fruitless round of emails to every address I could find at StarBurns Industries and Paramount studios. I'm not expecting a response, but what else can we do at this point? I've reported the project to Kickstarter (for whatever good that will do).
Update #56 said:
Your downloads, DVDs, and Blu-rays of Anomalisa should reach you by or before June 2016. If we can, we'll send them sooner.
No updates after that. June 2016 is > 1.5 years ago...
On Monday, March 14, 2016 5:59 PM, I received an email from CrowdOx with download links for DIGITAL MOVIE POSTER & ANIMATIC CLIP and the following paragraph:
"We're geared up to send DIGITAL MOVIE DOWNLOADS shortly, and we're almost finished making all of the PHYSICAL REWARDS now! We’ll send another note once they’ve been shipped, so you can keep an eye out."
HI Team.
Please deliver our downloadable copies of the film. If for some reason the distributor is tying things up, then at the very least you owe us an update or explanation as to what's going on. You got to make this movie because of us, the backers, so please show us some respect, and deliver. Thank you
Hello people wronged by this crowdfunding failure to deliver or acknowledge your contract is wrong. Enough of us should not be ripped off with no compensation or even an explanation can not allow a large company make money off the backs of dedicated fans who funded this project into a feature film and have been disregarded. Now they have another crowd funded venture I wish people will give a sober second thought to backing! Can you say "Class Action" imagine how many we are and even $25.00 a shot times the backers .....think long and hard! The little guy.
Every Kickstarter project I supported was met with respect and appreciation . I have not seen the movie on purpose but that seems to be the norm from the comments I have read. In short I feel I have been wronged in our transaction which has been clearly successful on your end. Please as my second to last resort try and right what has been a not good experience so far with Starburn! Please either return my money or deliver a product I can now watch on Netflix But Have Not!!! Darren Black.
I gave to this project in 2012 and held off seeing it in theaters because I was expecting a download. It's been out for two years now and I still haven't seen it.
Has anyone got to watch the movie yet? I haven't received any email updates recently. Paid the $25 pledge to watch it and I have since moved from the UK to the USA. :(
HELLO! I pledged back in march 2016 for a free digital download and never received it?! looks like many others didn't either... damn you starburns industries!!! did yall scam us?
I'm giving up on trying to get my code for this movie. Enjoy the donation, Starburns Industries. I hope you don't do anymore Kickstarters as you're clearly not able to perform the fulfillment for them. Good luck to anyone who's still trying to get them to deliver.
hi there.
Pat and I love your film and we have a lot of questions.
One in particular is the ice into the bucket scene. Pat noticed that you did not do motion blur on that scene.
If you had it would've appeared more realistic but clearly you decided not to do that.
Do you have any comments about that one particular scene.
Then I think we all need to go out for Belvedere martinis because we have a lot more questions.
Again loved loved loved your film
@ Paul, I only had the contact through this page and have also emailed Josie at Paramount. Josie was the person originally emailing me in regards to the rewards but after they sent poor attempt of a reward she disappeared. Hasn't replied to any email since.
Pledged $500 and pretty much got a bit FU! Was told my custom Chuck Taylors were sent but after waiting months received nothing. Sent another email and was told they were on their way. Super excited when they arrived to open the box and discover all it was were a pair of standard Chuck Taylors with a Anomalisa stamp on the side. Not custom in any way, nor painted by Pendelton Ward. Now not receiving any response when I email. Next time send me a strap-on if you want to screw me.
I am so beyond frustrated with this campaign. I saw this movie in theaters and it was gorgeous, however, I refuse to pay for another copy when I should have mine already. This is just ridiculous, why hasn't it been released yet when everyone and their brother can buy what I paid 3 years ago?
US, no download codes. I've probably sent a dozen emails to the backers email address. I've direct messaged everyone involved on twitter multiple times. I've used the contact form on Starburns Industries website. Compete radio silence. I've backed over 40 Kickstarters and have never seen anything like this...
US Backer here; we didn't get the codes either. I've been trying for months to contact anyone involved in this Kickstarter, but no one answers my emails, twitter DMs, or Kickstarter messages.
Another Australian backer here without a download of the film. I've tried contacting them in many ways, and got no responses. This is quite disappointing.
If anyone works out how to contact these people to get what we should have received, please post here and let us all know.
Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
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Show older commentsPaul Boquet on
I said I'd given up, but I'm still here. I just sent another fruitless round of emails to every address I could find at StarBurns Industries and Paramount studios. I'm not expecting a response, but what else can we do at this point? I've reported the project to Kickstarter (for whatever good that will do).
Michael Wolf on
This is by far the most disappointing Kickstarter campaign I've back. I'm a huge Charlie Kaufman fan, so this one is a bummer.
Marcus Comstedt on
Update #56 said:
Your downloads, DVDs, and Blu-rays of Anomalisa should reach you by or before June 2016. If we can, we'll send them sooner.
No updates after that. June 2016 is > 1.5 years ago...
Henning C-F
Superbacker
on
17 days later. No response to my courteous email to contact@starburnsind.com
Henning C-F
Superbacker
on
On Monday, March 14, 2016 5:59 PM, I received an email from CrowdOx with download links for DIGITAL MOVIE POSTER & ANIMATIC CLIP and the following paragraph:
"We're geared up to send DIGITAL MOVIE DOWNLOADS shortly, and we're almost finished making all of the PHYSICAL REWARDS now! We’ll send another note once they’ve been shipped, so you can keep an eye out."
No communication since.
According to https://www.kickstarter.com/projects/anomalisa/charlie-kaufmans-anomalisa/creator_bio , the Last login of the creator to Kickstarter was Aug 3 2016. Thus, they are not seeing these comments.
According to https://www.starburnsindustries.com/about , Contact information is as follows:
Inquiries
contact@starburnsind.com
(818) 433 - 3300
I will send an email in the hopes that someone reads it.
Tan Tran on
What's happening with the digital downloads?
Maarten Dijkstra on
HI Team.
Please deliver our downloadable copies of the film. If for some reason the distributor is tying things up, then at the very least you owe us an update or explanation as to what's going on. You got to make this movie because of us, the backers, so please show us some respect, and deliver. Thank you
Francesco Policek on
finally netflix showed me the movie i paid for oh so long ago.
Darren on
Hello people wronged by this crowdfunding failure to deliver or acknowledge your contract is wrong. Enough of us should not be ripped off with no compensation or even an explanation can not allow a large company make money off the backs of dedicated fans who funded this project into a feature film and have been disregarded. Now they have another crowd funded venture I wish people will give a sober second thought to backing! Can you say "Class Action" imagine how many we are and even $25.00 a shot times the backers .....think long and hard! The little guy.
Darren on
Every Kickstarter project I supported was met with respect and appreciation . I have not seen the movie on purpose but that seems to be the norm from the comments I have read. In short I feel I have been wronged in our transaction which has been clearly successful on your end. Please as my second to last resort try and right what has been a not good experience so far with Starburn! Please either return my money or deliver a product I can now watch on Netflix But Have Not!!! Darren Black.
Matthewconte on
I gave to this project in 2012 and held off seeing it in theaters because I was expecting a download. It's been out for two years now and I still haven't seen it.
Jules Halligan
Superbacker
on
It seems Starburns Industries has another campaign running under a different kickstarter account.
https://www.kickstarter.com/projects/1408659990/the-crawling-king/comments
I never received anything for this one.
David Abrames on
Looks like this guy took all the money and ran away with it and did not full fill any of his promises. What a crooked low down dirty ar$ehole.
Dani Kei V Kaneda on
Why are we still waiting for the movie? It's been out forever... I don't understand how can this be. Shouldn't we be getting everything by now???
BunnyPanda on
Has anyone got to watch the movie yet? I haven't received any email updates recently. Paid the $25 pledge to watch it and I have since moved from the UK to the USA. :(
Alex Brem on
Yes, any news on this would be great. Never received a download code either.
Simon Boxer on
Hmmm... Are download codes still in the works? Another Australian here.
Richard Kim on
I funded this project in September 2012. ���. When do I get to watch this movie?
Nicole on
btw i'm in the united states..
Nicole on
HELLO! I pledged back in march 2016 for a free digital download and never received it?! looks like many others didn't either... damn you starburns industries!!! did yall scam us?
Dani Kei V Kaneda on
Spain here, still without download code!!! what the hell???
Leonardo Motta on
What a huge scam was this campaign.
Pasi Nousiainen on
Finland here, where is my download link? It has been almost a year since your last e-mail promising them "shortly".
Pranee McKinlay on
Hi, I've been patient but am wondering when NZ & Australian Backers will receive their backer copy. It's been a long time coming! Thanks.
registradus on
Hi,
Do you have any idea if/when Anomalisa will be available for digital download (in Australia)?
Paul Boquet on
I'm giving up on trying to get my code for this movie. Enjoy the donation, Starburns Industries. I hope you don't do anymore Kickstarters as you're clearly not able to perform the fulfillment for them. Good luck to anyone who's still trying to get them to deliver.
Daniel on
France. No download code and no answer despite trying to contact them many times.
Stephanie Beach on
hi there.
Pat and I love your film and we have a lot of questions.
One in particular is the ice into the bucket scene. Pat noticed that you did not do motion blur on that scene.
If you had it would've appeared more realistic but clearly you decided not to do that.
Do you have any comments about that one particular scene.
Then I think we all need to go out for Belvedere martinis because we have a lot more questions.
Again loved loved loved your film
Alison Green on
Australia here too, still no digital download either.
Declan Srhubb on
Australian here, never got my digital download code.
Paul Boquet on
Still haven't received my code, still haven't had any communication from the creator.
Khrizart on
Hi I was checking all my backed projects and found out that I didn't get the link for this one to download the movie... can you send me the movie?
Shannon Hilchie on
Still waiting on my copy of the film, but not holding my breath anymore.
Damien Ebert on
@ Paul, I only had the contact through this page and have also emailed Josie at Paramount. Josie was the person originally emailing me in regards to the rewards but after they sent poor attempt of a reward she disappeared. Hasn't replied to any email since.
Jason Strong on
12/21 Last update from the campaign was in March. Still no download code.
Paul Boquet on
@ Damien what email have you been sending too? I've been unable to get a response from *anyone* at any email I've tried.
Jesse D on
Australian. I really just want to see the movie that I backed by using the code that I paid for.
Damien Ebert on
Pledged $500 and pretty much got a bit FU! Was told my custom Chuck Taylors were sent but after waiting months received nothing. Sent another email and was told they were on their way. Super excited when they arrived to open the box and discover all it was were a pair of standard Chuck Taylors with a Anomalisa stamp on the side. Not custom in any way, nor painted by Pendelton Ward. Now not receiving any response when I email. Next time send me a strap-on if you want to screw me.
Esko Javanainen on
Still waiting for DL code.
Racheal Yocum on
I am so beyond frustrated with this campaign. I saw this movie in theaters and it was gorgeous, however, I refuse to pay for another copy when I should have mine already. This is just ridiculous, why hasn't it been released yet when everyone and their brother can buy what I paid 3 years ago?
Lucky on
US, still no download code :/
Dean Bycroft on
Hello. I still have not yet received my signed storyboard (book) or Blu-ray disc for the hard-earned $75 I pledged.
I cannot afford to have $75 taken from me with nothing to show for it.
Paul Boquet on
US, no download codes. I've probably sent a dozen emails to the backers email address. I've direct messaged everyone involved on twitter multiple times. I've used the contact form on Starburns Industries website. Compete radio silence. I've backed over 40 Kickstarters and have never seen anything like this...
Teng Chi Lim on
US, still no download codes. You probably should never use CrowdOx for your digital fulfillment
CarlSagansCosmos on
Norway. Still no download code here either. Been in the stores for ages.
Tara Cameron
Superbacker
on
Canadian. Still no download code.
Paul Boquet on
US Backer here; we didn't get the codes either. I've been trying for months to contact anyone involved in this Kickstarter, but no one answers my emails, twitter DMs, or Kickstarter messages.
SJ Commadeur on
Australian, still haven't got mine. A friend bought the blu ray retail, I'll just watch that I guess :\
Lionfire on
Another Australian backer here without a download of the film. I've tried contacting them in many ways, and got no responses. This is quite disappointing.
If anyone works out how to contact these people to get what we should have received, please post here and let us all know.
Allen on
Australian backer here, and without a download code. Blu-ray is already available at JB stores for less than what I pledged. How disappointing.