Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I said I'd given up, but I'm still here. I just sent another fruitless round of emails to every address I could find at StarBurns Industries and Paramount studios. I'm not expecting a response, but what else can we do at this point? I've reported the project to Kickstarter (for whatever good that will do).
This is by far the most disappointing Kickstarter campaign I've back. I'm a huge Charlie Kaufman fan, so this one is a bummer.
Update #56 said:
Your downloads, DVDs, and Blu-rays of Anomalisa should reach you by or before June 2016. If we can, we'll send them sooner.
No updates after that. June 2016 is > 1.5 years ago...
17 days later. No response to my courteous email to email@example.com
On Monday, March 14, 2016 5:59 PM, I received an email from CrowdOx with download links for DIGITAL MOVIE POSTER & ANIMATIC CLIP and the following paragraph:
"We're geared up to send DIGITAL MOVIE DOWNLOADS shortly, and we're almost finished making all of the PHYSICAL REWARDS now! We’ll send another note once they’ve been shipped, so you can keep an eye out."
No communication since.
According to https://www.kickstarter.com/projects/anomalisa/charlie-kaufmans-anomalisa/creator_bio , the Last login of the creator to Kickstarter was Aug 3 2016. Thus, they are not seeing these comments.
According to https://www.starburnsindustries.com/about , Contact information is as follows:
(818) 433 - 3300
I will send an email in the hopes that someone reads it.
What's happening with the digital downloads?
Please deliver our downloadable copies of the film. If for some reason the distributor is tying things up, then at the very least you owe us an update or explanation as to what's going on. You got to make this movie because of us, the backers, so please show us some respect, and deliver. Thank you
finally netflix showed me the movie i paid for oh so long ago.
Hello people wronged by this crowdfunding failure to deliver or acknowledge your contract is wrong. Enough of us should not be ripped off with no compensation or even an explanation can not allow a large company make money off the backs of dedicated fans who funded this project into a feature film and have been disregarded. Now they have another crowd funded venture I wish people will give a sober second thought to backing! Can you say "Class Action" imagine how many we are and even $25.00 a shot times the backers .....think long and hard! The little guy.
Every Kickstarter project I supported was met with respect and appreciation . I have not seen the movie on purpose but that seems to be the norm from the comments I have read. In short I feel I have been wronged in our transaction which has been clearly successful on your end. Please as my second to last resort try and right what has been a not good experience so far with Starburn! Please either return my money or deliver a product I can now watch on Netflix But Have Not!!! Darren Black.
I gave to this project in 2012 and held off seeing it in theaters because I was expecting a download. It's been out for two years now and I still haven't seen it.
It seems Starburns Industries has another campaign running under a different kickstarter account.
I never received anything for this one.
Looks like this guy took all the money and ran away with it and did not full fill any of his promises. What a crooked low down dirty ar$ehole.
Why are we still waiting for the movie? It's been out forever... I don't understand how can this be. Shouldn't we be getting everything by now???
Has anyone got to watch the movie yet? I haven't received any email updates recently. Paid the $25 pledge to watch it and I have since moved from the UK to the USA. :(
Yes, any news on this would be great. Never received a download code either.
Hmmm... Are download codes still in the works? Another Australian here.
I funded this project in September 2012. ���. When do I get to watch this movie?
btw i'm in the united states..
HELLO! I pledged back in march 2016 for a free digital download and never received it?! looks like many others didn't either... damn you starburns industries!!! did yall scam us?
Spain here, still without download code!!! what the hell???
What a huge scam was this campaign.
Finland here, where is my download link? It has been almost a year since your last e-mail promising them "shortly".
Hi, I've been patient but am wondering when NZ & Australian Backers will receive their backer copy. It's been a long time coming! Thanks.
Do you have any idea if/when Anomalisa will be available for digital download (in Australia)?
I'm giving up on trying to get my code for this movie. Enjoy the donation, Starburns Industries. I hope you don't do anymore Kickstarters as you're clearly not able to perform the fulfillment for them. Good luck to anyone who's still trying to get them to deliver.
France. No download code and no answer despite trying to contact them many times.
Pat and I love your film and we have a lot of questions.
One in particular is the ice into the bucket scene. Pat noticed that you did not do motion blur on that scene.
If you had it would've appeared more realistic but clearly you decided not to do that.
Do you have any comments about that one particular scene.
Then I think we all need to go out for Belvedere martinis because we have a lot more questions.
Again loved loved loved your film
Australia here too, still no digital download either.
Australian here, never got my digital download code.
Still haven't received my code, still haven't had any communication from the creator.
Hi I was checking all my backed projects and found out that I didn't get the link for this one to download the movie... can you send me the movie?
Still waiting on my copy of the film, but not holding my breath anymore.
@ Paul, I only had the contact through this page and have also emailed Josie at Paramount. Josie was the person originally emailing me in regards to the rewards but after they sent poor attempt of a reward she disappeared. Hasn't replied to any email since.
12/21 Last update from the campaign was in March. Still no download code.
@ Damien what email have you been sending too? I've been unable to get a response from *anyone* at any email I've tried.
Australian. I really just want to see the movie that I backed by using the code that I paid for.
Pledged $500 and pretty much got a bit FU! Was told my custom Chuck Taylors were sent but after waiting months received nothing. Sent another email and was told they were on their way. Super excited when they arrived to open the box and discover all it was were a pair of standard Chuck Taylors with a Anomalisa stamp on the side. Not custom in any way, nor painted by Pendelton Ward. Now not receiving any response when I email. Next time send me a strap-on if you want to screw me.
Still waiting for DL code.
I am so beyond frustrated with this campaign. I saw this movie in theaters and it was gorgeous, however, I refuse to pay for another copy when I should have mine already. This is just ridiculous, why hasn't it been released yet when everyone and their brother can buy what I paid 3 years ago?
US, still no download code :/
Hello. I still have not yet received my signed storyboard (book) or Blu-ray disc for the hard-earned $75 I pledged.
I cannot afford to have $75 taken from me with nothing to show for it.
US, no download codes. I've probably sent a dozen emails to the backers email address. I've direct messaged everyone involved on twitter multiple times. I've used the contact form on Starburns Industries website. Compete radio silence. I've backed over 40 Kickstarters and have never seen anything like this...
US, still no download codes. You probably should never use CrowdOx for your digital fulfillment
Norway. Still no download code here either. Been in the stores for ages.
Canadian. Still no download code.
US Backer here; we didn't get the codes either. I've been trying for months to contact anyone involved in this Kickstarter, but no one answers my emails, twitter DMs, or Kickstarter messages.
Australian, still haven't got mine. A friend bought the blu ray retail, I'll just watch that I guess :\
Another Australian backer here without a download of the film. I've tried contacting them in many ways, and got no responses. This is quite disappointing.
If anyone works out how to contact these people to get what we should have received, please post here and let us all know.
Australian backer here, and without a download code. Blu-ray is already available at JB stores for less than what I pledged. How disappointing.