Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
Finland here, where is my download link? It has been almost a year since your last e-mail promising them "shortly".
Hi, I've been patient but am wondering when NZ & Australian Backers will receive their backer copy. It's been a long time coming! Thanks.
Do you have any idea if/when Anomalisa will be available for digital download (in Australia)?
I'm giving up on trying to get my code for this movie. Enjoy the donation, Starburns Industries. I hope you don't do anymore Kickstarters as you're clearly not able to perform the fulfillment for them. Good luck to anyone who's still trying to get them to deliver.
France. No download code and no answer despite trying to contact them many times.
Pat and I love your film and we have a lot of questions.
One in particular is the ice into the bucket scene. Pat noticed that you did not do motion blur on that scene.
If you had it would've appeared more realistic but clearly you decided not to do that.
Do you have any comments about that one particular scene.
Then I think we all need to go out for Belvedere martinis because we have a lot more questions.
Again loved loved loved your film
Australia here too, still no digital download either.
Australian here, never got my digital download code.
Still haven't received my code, still haven't had any communication from the creator.
Hi I was checking all my backed projects and found out that I didn't get the link for this one to download the movie... can you send me the movie?
Still waiting on my copy of the film, but not holding my breath anymore.
@ Paul, I only had the contact through this page and have also emailed Josie at Paramount. Josie was the person originally emailing me in regards to the rewards but after they sent poor attempt of a reward she disappeared. Hasn't replied to any email since.
12/21 Last update from the campaign was in March. Still no download code.
@ Damien what email have you been sending too? I've been unable to get a response from *anyone* at any email I've tried.
Australian. I really just want to see the movie that I backed by using the code that I paid for.
Pledged $500 and pretty much got a bit FU! Was told my custom Chuck Taylors were sent but after waiting months received nothing. Sent another email and was told they were on their way. Super excited when they arrived to open the box and discover all it was were a pair of standard Chuck Taylors with a Anomalisa stamp on the side. Not custom in any way, nor painted by Pendelton Ward. Now not receiving any response when I email. Next time send me a strap-on if you want to screw me.
Still waiting for DL code.
I am so beyond frustrated with this campaign. I saw this movie in theaters and it was gorgeous, however, I refuse to pay for another copy when I should have mine already. This is just ridiculous, why hasn't it been released yet when everyone and their brother can buy what I paid 3 years ago?
US, still no download code :/
Hello. I still have not yet received my signed storyboard (book) or Blu-ray disc for the hard-earned $75 I pledged.
I cannot afford to have $75 taken from me with nothing to show for it.
US, no download codes. I've probably sent a dozen emails to the backers email address. I've direct messaged everyone involved on twitter multiple times. I've used the contact form on Starburns Industries website. Compete radio silence. I've backed over 40 Kickstarters and have never seen anything like this...
US, still no download codes. You probably should never use CrowdOx for your digital fulfillment
Norway. Still no download code here either. Been in the stores for ages.
Canadian. Still no download code.
US Backer here; we didn't get the codes either. I've been trying for months to contact anyone involved in this Kickstarter, but no one answers my emails, twitter DMs, or Kickstarter messages.
Australian, still haven't got mine. A friend bought the blu ray retail, I'll just watch that I guess :\
Another Australian backer here without a download of the film. I've tried contacting them in many ways, and got no responses. This is quite disappointing.
If anyone works out how to contact these people to get what we should have received, please post here and let us all know.
Australian backer here, and without a download code. Blu-ray is already available at JB stores for less than what I pledged. How disappointing.
I've tried contacting through the email address given in the last update. I've tried contacting Starburns Industries through their website. I've tweeted messages to Duke Johnson and Starburns Industries. Still no response, no download code.
Does anyone else have any advice on who/how to contact? Or should I just chalk this up as a loss?
Very disappointed. I've reached out through here and the email address indicated on one of the updates and still have not received nor gotten a response in regards to the BD version of the film I should have received months ago. Sad that this experience has marred what is in my opinion a great film with many merits.
When are the download codes coming, the film is and has already been available for some time and it's a bit insulting to those that backed you to still be waiting for codes years later.
Has anyone heard *anything* from these guys? I've sent emails and left comments here, but have gotten no response. Will we ever get our downloads?
Jeffrey , yeah I had the same issue with the print . Whole top right was dented in. Contacted but got no response . Bummer since its a nice print. But yeah just letting you know you aren't alone there .
Yes, the "storyboard" was disappointing. I kept mine for a few days then threw it away. Lesson learned.
Kickstarts don't seem to be a good deal for backers. It seems this is even more true for the more successful endeavors for some perverse reason.
When will the digital downloads be made available? The film is available to watch online, but I don't want to pay for it twice. The last update you made was in March. Is there anyway to get an update on the situation here?
My previous inquiries on March 30th on the digital release in Finland were answered on May 14th with an actual date!
"The film will be available digitally in Finland on 6/13. Your code will be made available to you at that time." Well I'm still waiting.
Respectful and considerate enough for you?
Sad to see that we supported this three years ago and got no rewards still albeit the fact that the digital download of the movie is already out in Google Play and many other platforms.
I paid $20 for a digital download of the film. I got a digital poster and some featurettes. Considering I can buy this film off the shelf and online through Amazon, I feel like I should have gotten my download by now.
Just got my Pen Ward prnt, but opened it up and about four inches from the left side is a major crease that runs from top to bottom.
It's a sweet print, but majorly damaged. From what I can tell, they included a flattened cardboard box to prevent creases like these but it didn't cover the entire print and of course the package gets damaged in the mail. Not sure what i can do now. :(
I am in the in the UK and I got my digital download on the 11th July. I didn't ask for a code there was just a start watching now button and this text below. nI clicked on it and downloaded it to my media server.
Here is the digital download of Anomalisa for the Croatia, Greece, Hong Kong, Ireland, Kuwait, Malta, Slovenia, United Arab Emirates, and the United Kingdom territories ONLY.
Thank you for your patience and your support.
2 months since my last comment and *still* no download codes in the UK.
I've just rewatched the original campaign videos and if anyone involved in the production ever bothers to revisit this page, I invite you to do the same. Go and watch it, see what us backers all signed up for and and you might just understand why we're all so annoyed.
There's no doubt that you've made a wonderful, critically acclaimed movie, and up until the point of distribution, you managed to do it outside the studio system. In this backer/creator relationship though, you've acted like the big uncaring studio yourself and you've treated your backers the way you yourselves didn't want to be treated.
I know I'm just another moaning backer and you've probably all moved on to other things now, but I was excited to be a part of this and I'm now just disappointed at what could have been.
Has anyone gotten their digital download code? I still haven't and I'm confused if that's to be expected or not. I haven't seen any clear communication about it and none of my direct messages have gotten a response. I'm still looking forward to it, just wish I had a better idea of what was going on....
Wow. You guys just continue to botch this. I'm so beyond annoyed with you at this point; I wish I had never supported this Kickstarter in the first place. It has definitely lowered my opinion of everyone involved.
I pledged for the following:
"A set of Anomalisa storyboards from a scene in the film".
The implication here is that these would be ORIGINAL storyboards. There is no mention of a book, a compilation, anything. It specific states from A SCENE in the film, singular. What I received in the mail was a flimsy, dog-eared, mass-produced softcover book containing pictures of storyboards from the entire movie. Talk about a bait-and switch. Sorry, there's no way you can tell me this crap was worth the $75 I pledged. Utterly disgusted with this whole campaign. At least I can put this nightmare behind me.
Received my rewards yesterday here in Denmark and have now got the Blu-ray, the signed script and signed storyboard book. Thank you for those. I understand the frustration of backers - I have been frustrated myself - but I think both backers and creators need to manage their expectations when on Kickstarter - sometimes it works like magic, other times it doesn't. You take a chance. Anomalisa was a crowdfunded project to begin with but got picked up by a studio which changed the nature of the whole thing. Sadly not for the better and the creators seemed to be overwhelmed. Kaufman has said he won't do Kickstarter again. I understand him. But of course I also understand the backers. The funny thing is that just a little bit more information along the way would have helped a lot.
Received my storyboard book today. Gotta say that I'm extremely disappointed, as I was expecting an actual set of storyboards, not to mention that the book arrived in terrible condition. There's a good 3-4 inch long crease across the upper left corner including the spine. Why this wasn't sent sandwiched between cardboard to protect it is beyond me.
Finally received my rewards as well. I could still be pissed that it took so long or that the storyboards are just a printed book but I'll choose not to, mostly because I rewatched the movie yesterday and it was even better the third time. This campaign was a small disaster, I'm sure the filmmakers agree, and the movie didn't do nearly as well as it should have but in the end they got one thing right and that is the movie itself. I am incredibly proud to have helped a little to make it a reality. It's a beautiful piece of art and I hope that you guys will continue making films like this despite all the shit that comes along with it.
If I can't trust Dan Harmon and Charlie Kaufman who can I trust!? Actually, to be fair Dan spent years using Community to warn us that Starburns is a piece of crap. Foolish foolish me
It's clear that the reward of "A set of Anomalisa storyboards from a scene in the film signed by the director" was not originally intended to be a printed, mass-produced book. Any reasonable person reading that would assume that this meant an actual storyboard made for use in the production of the film.
But, at some point, either the creators realized this was not possible (maybe because they didn't cap the # of backers to the number of available storyboards?), but still took the money anyway and waited 4 years to send out a sad mass-produced book.
This disappointing, but the reality is with a crowdfunding campaign, you really have no recourse. It is what it is. I'm surprised someone as authentic as Charlie Kaufman would be behind such a bait and switch, but I'm guessing he probably didn't know the specifics of the campaign or it was just mismanaged from the get-go and at some point the creative team realized they couldn't do anything about it and they'd just have to send out what is a pretty sad reward.
Just goes to show you, no matter who it is, there's a very good chance you are going to get burned or disappointed with crowdfunding
I just wanted to leave a positive comment amidst a sea of negative ones. I was thrilled when my package of Anomalisa rewards got here. The script and storyboards are great. I love the book idea for the storyboards, its really nicely made and beautiful pictures inside. Thank you so much everyone! I have been waiting a long time for this, but its worth it in my opinion.
Ok...now I'm pissed. After waiting almost four years for Starburns Industries to fulfill their pledge to "my pledge," I thought our long relationship of procrastination and entitlement had ended honorably. It appears I spoke too soon. As after opening the Pendleton Ward print, I was met with another Anomalisa horror. You guys just can't get pass the truth, can you? You never really cared about the backers that gave you the privilege to make your film! Because if you had any sense of honor, I wouldn't have received a rushed, dirty, poorly packed, crinkled Ward print. Sure it's signed and numbered, but as a work of collectable art, it's ruined. it was packed with no plastic to protect the piece, so there are large smudges of dirt on the white paper. Perhaps I can pay to have it cleaned, but again then I'm paying for your ineptitude! Most damaging is the crease across 1/4 of the piece, which is not fixable. Maybe the work can now be "restored," but I'm thinking a dart board is a better use of the physical representation of your farce. The monkeys you hired to handle this job obviously had no oversite, or any experience packing art, because I've received McDonald's dollar menu burgers packed with better care. It's f-ing embarrassing how far your heads are stuffed up your own arses. It's shameful to Ward's work. I'm sure this is not how he would want his creations sold! Maybe I'll ship the piece pack to you with a dead rat for a prize. Truly ridiculous. You plan on making this right?