Frequently Asked Questions
YES! Felik can easily track more than one animal and play with them all at the same time :)Last updated:
PetCube serves a different purpose than Felik. It is primarily a pet monitor, with a laser attachment that you can either control manually, or set to move in a random pattern that does NOT take your pet's movements into account. It also lets you, friends, or strangers (if you allow them) to view your live video feed and play with your pet by manually controlling it. It has a camera, but the camera does not perform advanced object motion tracking functions beyond some rudimentary motion detection used to activate the device. It does NOT react to your pet like Felik does. PetCube is a fun and useful product on its own, but it has little overlap with Felik.
Felik actually has the processing mojo and the patented software necessary to track, recognize, anticipate, and react to your pet's movements fully autonomously. You do NOT need to control it manually! In fact, you don't need an app at all :) Felik's motions are NOT random and are NOT pre-programmed and require no human interaction.Last updated:
At the moment this functionality is not enabled. The lag over the internet would be too great for manual control (measured in seconds) and the entire concept of Felik is that you do NOT have to control it at all. It will react faster than you can send it commands anyway.
There are other reasons why we have not enabled live viewing from the Internet, such as security concerns. If we enable this feature, it has to be done correctly and safely.
Lastly, Felik's camera is a fish-eye wide angle camera, and the image that Felik sees is distorted via that lens on purpose to cover as much of the room as possible for motion tracking and pet detection. Felik is designed to work WITHOUT any app, the app is optional. Viewing the live feed is, for the most part, a convenience feature and not the primary purpose of Felik :)
With that said, we have a mental note to experiment with streaming over the internet, as well as a large backlog of other features, some of which are listed in our patent. For the campaign we wanted to only list the features that are already implemented and are fully working, but new features will be added via over-the-air software update. An example of a planned feature is control via home automation devices like Google Home or Amazon Alexa, and more. Felik will keep gaining new skills that both new and existing owners will be able to enjoy!Last updated:
Felik has 8 GB of internal storage, so it can definitely store recorded video. However, a large amount of processing power of Felik's Quad Core 1.2 GHz CPU is taken up running computer vision, object tracking, and prediction algorithms so it can be as responsive as possible for your pets. As a result, there is not much processing power left to record video.
We acknowledge that a lot of pet owners would enjoy watching replays of play sessions, and we'd love to see some of them on YouTube! So this feature is being considered as a candidate for a future software update, or (time permitting) a flagship feature shipped with the first batch.Last updated:
Felik uses the same Class 3A laser module as most generic laser pointer products and existing laser toys on the market. While you certainly don’t want to be looking directly into the laser beam, they are all certified safe for brief exposure.
What makes Felik even safer than other pet products is by the way in which it actively runs away from your pets (and humans). Other pet toys which articulate motion within in a circular fashion may inadvertently shine the laser into your pet’s eyes. Felik will not do this as it simply will not occupy the same space as your pet.
As an added safety feature, Felik automatically turns the laser off if someone gets too close to it or if it is picked up or moved.Last updated:
Felik will work from any angle so long as it can see as much of the room as possible. But it is the nature of laser toys to work best when placed higher up. To that end we recommend hanging Felik on the wall (using a simple push-pin) or using the shelf stand to place it on top of tall furniture items.
Placing Felik higher up means it can work over a larger play area, since it will be able to see more of the room. Conversely, if your room is somewhat small you can place Felik lower to prevent the laser from going onto the walls. Although we find that cats will happily jump up onto walls to get that laser dot.
We do not recommend placing Felik on a surface that is lower than a typical kitchen countertop.Last updated:
Yes, you may advise the AI where the laser should go, as well as trigger other behaviors while the play session is active.
The AI will attempt to plot an optimal course for the beam to travel to the new location while avoiding any tracked animals or humans.
Unlike other pet toys, as a safety feature Felik’s AI may disregard your command if you attempt to shine a laser at an animal or a human.Last updated:
We do not recommend it. Felik may be used outdoors for limited amounts of time, but it was not designed to withstand the harsh outdoor environment. Things like humidity, rain, dust, and direct sunlight could damage the device. Therefore we recommend that Felik be used indoors only, and if you do take it outdoors to make sure that you bring it back when you’re finished.Last updated:
Not at all!
Felik does not need to be connected to your home network to work. Out of the box Felik generates it’s own Wi-Fi hotspot. We encourage you to connect Felik to your home Wi-Fi network for several reasons:
- Control Felik while your smartphone is connected to your home Wi-Fi network.
- Control Felik with home automation devices like Amazon Alexa and Google Home (this functionality is in development).
- Felik can use your home Internet connection for better time-keeping to aid with scheduled activation.Last updated:
YES! In fact, we have originally designed Felik so it can be used without any app, but found that it can be a useful addition. Felik has buttons that can be used to change most of the same settings that can be adjusted with the app. The default out-of-the-box settings should work just fine in most environments, so we expect that some of our users will never download or use the app.
You would still want to get the app so you can upload firmware updates as they become available. Updates will contain new features and bug fixes. Or download it if you want to participate in the play session by directing the AI or modifying its behavior while the play session is in progress.Last updated:
Yes! About half of our backers are outside of North America, so we have ensured that our suppliers can deliver AC 110/220 volt to DC 5V3A power adapters with interchangeable wall socket plugs so that we can re-use the same power adapter unit and configure it for the specific countries where our backers live.Last updated:
The short answer is YES! The long answer may get a bit technical:
- You will want to mount Felik fairly high up so it can get a really good view of the room and use walls to escape from this many animals.
- Felik attempts to stay ahead of a cat's head so that your feline doesn't lose sight of the dot, but it's prime directive is to never occupy the same space as the living creature. When you have more than one cat close together, Felik will treat them as a "pack" and attempt to determine the "pack's" overall direction. It will also stay further away the more cats join the pack.
- If Felik gets cornered and has no way to escape, to avoid occupying the same space as the pets it may opt to re-appear behind the cats in an empty area. In this case the cats may temporarily lose sight of the red dot.
We hope that clears it up! Happy hunting :)Last updated:
YES! With current software you can define a circular play area anywhere in the room, as well as the laser "resting place" where it will first appear when the device turns on. You can move this play area away from furniture and other valuables.
Our patent covers "restricted zones" and we intend to release this feature in one of the first major software updates. This will allow you to use the app to highlight areas of the room with your finger. The laser will then avoid those areas :)Last updated:
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