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An appointment calendar, goal setting guide, journal, sketchbook, gratitude log & personal and work to-do lists all in one notebook.
An appointment calendar, goal setting guide, journal, sketchbook, gratitude log & personal and work to-do lists all in one notebook.
23,626 backers pledged $658,434 to help bring this project to life.

Kickstarter Update #15: All Kickstarter Orders Shipped! + Undated Version Now Available! + FAQS

Posted by Angelia Trinidad (Creator)
368 likes

All Kickstarter Orders Have Shipped!!! 

The past few months have been a crazy journey filled with many challenges and learning opportunities. This experience has been a roller coaster ride to say the least. After countless hours of hard work, we are proud to say we have shipped ALL Kickstarter rewards! Woooo!!

FAQs

Contacting us via email is the quickest way to reach us. Our email address is contactpassionplanner@gmail.com.

When emailing, please provide us with your order number and email address associated with your order.

I still haven’t received my planner! Help? 

We are sorry to hear that! Chances are your package has been lost in the mail, or it was delivered and returned to us for one reason or another but no worries please email us at contactpassionplanner@gmail.com and we will get to the bottom of it!

I want a Passion Planner but it is almost April and three months of the year are already gone, is it possible for me to get a Passion Planner without dates?

Yes! Passion Planner Undated is now available on our website. It comes in both Classic (8.5”x11”) and Compact size (5.5”x8.5”) and your choice of either Sunday or Monday start.

Passion Planner Undated Weekly Layout
Passion Planner Undated Weekly Layout

I really want a planner with that starts on Monday, is that possible? 

Yes! Our undated version of Passion Planner is now available with a Monday start on our website

I’m going to miss these updates, how can I keep up with what you and your company are doing?

Just because our Kickstarter is over doesn’t mean that exciting and new things aren’t happening at Passion Planner Headquarters! Follow us on Instagram to see what we’ve been up to. We also hold weekly contests and giveaways via Instagram, so you can try your luck in possibly winning a free Passion Planner!

Using Passion Planner to prep for Finals Week!
Using Passion Planner to prep for Finals Week!

I’ve ordered from your website and according the tracking information, my shipment has been stuck in Colorado since the end of February! Help!

A large shipment of 769 planners has been held up at a sorting facility at Castle Rock since February 28th.

As soon as we saw a recurrence in the delay, we contacted USPS to follow up with the situation. Some USPS claims representatives informed us that the delay was caused by weather, while others told us it was due to system processing changes that were occurring at the sorting facility.

We followed up with their Claims Management Department every day and decided to wait it out for a little longer, hoping they would be processed and eventually delivered. After weeks of follow up we have yet to receive a clear delivery date from USPS. We have decided that we must take action now to resolve this issue. Although it will cost us a substantial amount of money to reship these planners, we feel that we must take initiative towards making this situation right.

If your planner is stuck in Castle Rock, Colorado, we will be emailing you with options. If you do not receive an email but your shipment is stuck in Castle Rock, Colorado please email us at contactpassionplanner@gmail.com.

Is there anyway I can still order a 2015 Passion Planner? 

Unfortunately, we have sold out of dated 2015 Passion Planners. However, there is good news for those of you who still want a 2015 Passion Planner! We will be restocking andare currently taking pre-orders for the next batch that will be shipping in mid-April! 

I love my Passion Planner! Can I order a 2016 Passion Planner?

We will start taking pre-orders for 2016 Passion Planners in May! So mark your Passion Planners! ;) 

Use your Passion Planner to plan your next trip!
Use your Passion Planner to plan your next trip!

I asked for a refund but still received a package. What do I do?

This has probably happened because we printed many labels ahead of time, some packages we’re still sent before we we’re notified of your cancellation, or you cancelled while your package was in transit, but no worries you have a few options to take care of this situation

You have two options: 

1) Keep your planner and send a payment of your original total via check to Passion Planner to P.O. Box 420550, San Diego, CA 92142 and email us at contactpassionplanner@gmail.com to let us know that the check is on our way 

2) If you do not wish to keep your planner, please refuse the package by writing “REFUSED” on it. If you have discarded the packaging please email us at contactpassionplanner@gmail.com and we will gladly provide you with a prepaid return label.

Thank you, we are SO happy you LOVE your Passion Planners! 

Again, thank you so much for your continuous support, positive words and believing in us when others doubted us! With all of the unforeseen hurdles we have come across, this has not been an easy journey but my team and I are now a stronger, more efficient, and cohesive! We have gone from a team of just me and my assistant to a full staff and working from my parents garage to having our very own website in a matter of a few short months. We are hitting the ground running and know we will be even better in the years to come. :)

Can't wait until you see what we have planned for the rest of 2015!

Angelia Trinidad

Keep In Touch!

Facebook: www.facebook.com/thepassionplanner

Instagram: www.instagram.com/passionplanner

Twitter: www.twitter.com/passion_planner

Angelia's Personal Instagram: www.instagram.com/angeliatrinidad

For more frequent mini-updates and a sneak peek into my life as a 24 year old entrepreneur.

P.S. Again, if you've read this please kindly "like" this post so I know people actually read this stuff :) Also, if you have received your planner please let us know in the comments below!

LaTia B., Angela Heckler Knox, and 366 more people like this update.

Comments

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    1. Angelia Trinidad 6-time creator on

      @Christopher You have been messaged! Hang tight! :)

    2. Missing avatar

      Christopher Chalk on

      I am excited to receive mine. I have written several entities and have yet to get a response. I have not received my order and was wondering what I can do on my end to make that happen.

    3. Angelia Trinidad 6-time creator on

      woodoyeon 2 days agoReport spam
      I did Andochak yet.
      Now, it is April.
      Please confirm.

      @woodoyeon You have yet to fill out your survey, so we do not have an address to send your planners to. You have been emailed by our customer service team via contactpassionplanner@gmail.com. Looking forward to hearing from you! :)

    4. Angelia Trinidad 6-time creator on

      Leni Evergreen 4 days agoReport spam
      Got it! Love it! Great work Team! :-)

      @Leni Thank you for your support! Hope Passion Planner helps you to accomplish several goals that you weren’t expecting to finish this year. Cheers!

    5. Angelia Trinidad 6-time creator on

      Lavonne Ponstein 5 days agoReport spam
      Receive the passion planners that I ordered and those that I gave them too are delighted with them. Thanks for a great design and working so hard to get them in the mail to all of us. You faced some major obstacles and you got it done. I know I was a little disappointed it took so long for them to come -- but as I have watched those I gave them to - appreciate them and the design -- the disappointment is long gone.

      @Lavonne Thank you so much for all of your patience. We appreciate your support during this obstacle filled time for us. We hope that Passion Planner continues to bring joy and execution for 2015! :)

    6. Angelia Trinidad 6-time creator on

      Frederiek Pascal 6 days agoReport spam
      I've sent you 5 (!!!!) messages to inform you my big passion planner got damaged during transport.
      Still no reply from you??
      @Frederiek I am sorry to hear about your damaged planners! My customer service team responded to your email, March 27. Look forward to hearing from you!

    7. Angelia Trinidad 6-time creator on

      Louise Herrington 6 days agoReport spam
      I would lover to have a planner starting on a monday for 2016, but in European A4 size as either may papers get chewed at the top, or I have to fold everything.
      Will that be an option next year? (please).

      @Louise Thank you for your suggestion. We will not be making a 2016 Monday start this next year, but understanding how several people prefer to start their weeks on Monday we have created a Monday start for our undated planners. Those are available to order now on our website www.passionplanner.com.

    8. Angelia Trinidad 6-time creator on

      Kelly Tracy 6 days agoReport spam
      I have no idea how I ever functioned without the Passion Planner! Thank you so much for creating such an amazing planner. It's truly a game changer.
      @Kelly Thank you for all of your support. I am happy to hear this tool is changing the way you set up for success!

    9. Angelia Trinidad 6-time creator on

      Natalie Fullam 6 days agoReport spam
      I'm a nursing student and nanny, don't know HOW I managed to function without mine. Its been especially helpful in keeping me grounded and as a way to journal about patients and instructors that have touched me.
      @Natalie It is always nice to hear how everyone uses their Passion Planners differently. I hope it continues to keep you grounded and plan for positive changes!

    10. Angelia Trinidad 6-time creator on

      Kathleen Branan 6 days agoReport spam
      I received my PP over a month ago. Love it! Thank you.
      @Kathleen Thank you for all of your support!

    11. Angelia Trinidad 6-time creator on

      Lisa Engle 6 days agoReport spam
      AMAZING product! As a coach (for moms - OptiMOMcoaching.com), this is a tool I have shared w/ clients, friends, colleagues, and family...partly as a resource and partly bc I'm so very tickled about the way I can apply self coaching methods w/ anchors to my intentions. BRAVO!! Thank you again. I'll continue to sing your praises and share your work. Ripple on, Angelia!!

      @Lisa Thank you for your outstanding support. I couldn’t be happier to know that Passion Planner is an essential tool for you on a day-to-day basis! I hope this helps all of your friends,colleagues and family just as much as it works for you.

    12. Angelia Trinidad 6-time creator on

      Andrea Ravenwood 6 days agoReport spam
      I received my planner a few weeks ago and began using it immediately. I love it so much and show it to everyone, always stopping to explain why they NEED one and how it will make their lives better, lol. I can't wait to order mine for 2016!!! YAY!!! THANK YOU Angelia Trinidad for inventing this!!! :-)

      @Andrea No, THANK YOU for all of your support! I am happy to hear how much you love your Passion Planner! :)

    13. Angelia Trinidad 6-time creator on

      Aimee Yermish 6 days agoReport spam
      Is it possible to get an undated PDF version?
      @Aimee Yes! We actually have a few options on our website www.passionplanner.com. We do offer an undated weekly download of the planner and a full version of our 2015 Planner as well. Thank you for your support!

    14. Angelia Trinidad 6-time creator on

      Jodi Skeris 6 days agoReport spam
      I got my PP. IT'S THE BEST!!! I show it off all the time and make people jealous, and then they go check out your site. YAY!
      @Jodi Thank you for sharing your Passion Planner! I hope it continues to bring you joy and passion for the remainder of your year! :)

    15. Missing avatar

      woodoyeon on

      I did Andochak yet.
      Now, it is April.
      Please confirm.

    16. Missing avatar

      Leni Evergreen on

      Got it! Love it! Great work Team! :-)

    17. Lavonne Ponstein on

      Receive the passion planners that I ordered and those that I gave them too are delighted with them. Thanks for a great design and working so hard to get them in the mail to all of us. You faced some major obstacles and you got it done. I know I was a little disappointed it took so long for them to come -- but as I have watched those I gave them to - appreciate them and the design -- the disappointment is long gone.

    18. Frederiek Pascal on

      I've sent you 5 (!!!!) messages to inform you my big passion planner got damaged during transport.

      Still no reply from you??

    19. Missing avatar

      Louise Herrington on

      I would lover to have a planner starting on a monday for 2016, but in European A4 size as either may papers get chewed at the top, or I have to fold everything.
      Will that be an option next year? (please).

    20. Kelly Tracy on

      I have no idea how I ever functioned without the Passion Planner! Thank you so much for creating such an amazing planner. It's truly a game changer.

    21. Missing avatar

      Natalie Fullam on

      I'm a nursing student and nanny, don't know HOW I managed to function without mine. Its been especially helpful in keeping me grounded and as a way to journal about patients and instructors that have touched me.

    22. Missing avatar

      Kathleen Branan on

      I received my PP over a month ago. Love it! Thank you.

    23. Lisa Engle on

      AMAZING product! As a coach (for moms - OptiMOMcoaching.com), this is a tool I have shared w/ clients, friends, colleagues, and family...partly as a resource and partly bc I'm so very tickled about the way I can apply self coaching methods w/ anchors to my intentions. BRAVO!! Thank you again. I'll continue to sing your praises and share your work. Ripple on, Angelia!!

    24. Missing avatar

      Andrea Ravenwood on

      I received my planner a few weeks ago and began using it immediately. I love it so much and show it to everyone, always stopping to explain why they NEED one and how it will make their lives better, lol. I can't wait to order mine for 2016!!! YAY!!! THANK YOU Angelia Trinidad for inventing this!!! :-)

    25. Aimee Yermish on

      Is it possible to get an undated PDF version?

    26. Jodi Skeris on

      I got my PP. IT'S THE BEST!!! I show it off all the time and make people jealous, and then they go check out your site. YAY!