Frequently Asked Questions
Any warranty? How long?
Amaryllo products have a 1-year term warranty. If you are experiencing any technical issues you can reach out to our support team at [email protected]. We are here to help!
Where can I download the Amaryllo App? Is it free?
Yes! Our app is free and available in both the Apple App store for iOS devices and in the Google Play store for Android devices.
What is the Wi-Fi bandwidth required for upload?
A 2 MB Wi-Fi bandwidth is required for smooth operation/upload for all Amaryllo cameras.
Can I use 5Ghz Wi-Fi to setup my Amaryllo camera?
Amaryllo cameras only support 2.4GHz Wi-Fi network.
What is the maximum distance Amaryllo cameras can detect faces, cars, pets, and spot fire?
The optimal distance to detect faces is: within 10 feet. The optimal distance to detect people is: within 50 feet. The optimal distance to detect vehicle is: within 75 feet. The optimal distance to detect pets is: within 20 feet. The optimal distance to spot fire is: within 20 feet.
Does Amaryllo camera have continuous video recording?
Yes, with our storage plans, you have the option to store the continuous recorded videos for up to 365 days. Playback of the video is also available on the app.
Can the Amaryllo App add more than one device?
Yes, you definitely can! There is no limit to how many devices can be added to your Amaryllo app.
Can Amaryllo cameras be shared with others? How many?
Yes, absolutely! You can give out administrator access to close families, or decide to only provide viewing access if you choose to. There is no limit to the amount of shared devices.