Frequently Asked Questions
The shower requires a minimum pressure of 1,5 Bars. The recommended water pressure is from 2 Bars. The shower comes with a flow regulator that makes certain that you have the right flow rate regardless the pressure.Last updated:
Our country is suffering from hard water/limescale. How will that effect the functionality of the shower?
Altered:Shower has the same issues as regular showers with limescale/hardwater. We have not seen any increased maintainence cycles.
If you live in an area with particularly hard water the handle is easy to clean. Just screw the handle off and put it into a container of vinegar for about two hours. Screw back on and you are good to go!Last updated:
Rinsing shower cream with the Dome mode works like a charm. Rinsing hair from shampoo and conditioner can also be done with Dome mode but might take a little bit longer. That is why we added the Monsoon mode which rinses even the thickest hair with ease.Last updated:
This time around we have also made sure that all packages will have tracking to secure the delivery. The standard delivery method is with national postal service including tracking.
For those countries where this option is not available we will use UPS. Of course in these cases it’s a little bit more expensive, but we want to make sure that all packages delivers in time.Last updated:
Recipients of orders shipped outside of Sweden will be responsible for any and all costs associated with import taxes, customs duties, or fees levied by the destination country. Altered has no control over such charges and cannot estimate the exact amount. Please contact your local customs office for more information.Last updated:
1. Our handle fits the standard shower hose and is super simple to install. You just unscrew your existing handle and replace it with Altered:Shower.
• Flexible hose must have a ½” female thread. (Standard sizing for US and EU)
We have also put together a kit for those of you who only have a shower head. The kit contains the Altered:Shower handle, a shower diverter, a hose and a shower holder. You simply screw it on before your current shower head and you’ve added the option of a shower handle.
• Shower arm must have a ½” male thread. (Standard sizing for US and EU)
• The Altered:Shower handle incorporates a backflow prevention device to prevent backflow.
• The Altered:Shower handle incorporates flow controlling devices to ensure constant flow rates independently from the water system pressure.Last updated:
The Altered:Shower includes a 2 year warranty from the date of delivery.
Please contact support(@)alteredcompany.com if anything comes up and we will assist you.Last updated:
While the Altered:Shower does come with a 2 year warranty, we do not offer returns or refunds on items received as Kickstarter rewards. We will make sure to deliver functional products and assist with replacement parts if something were to happen.
In the Kickstarter community, the items that you receive after making a pledge are referred to as ”rewards” because they are not purchases in the traditional sense.
We appreciate your understanding of our policy and the support you have given us.Last updated:
At this time we are only offering the Altered:Shower in Chrome finish.Last updated:
We ship to:
Vatican CityLast updated:
Yes! Simply add another $54 to your pledge.Last updated:
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