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Alpha is the world's first strapless, continuous heart rate watch that is ECG accurate, on the WRIST at run speeds up to 20 kph!
Alpha is the world's first strapless, continuous heart rate watch that is ECG accurate, on the WRIST at run speeds up to 20 kph!
1,366 backers pledged $321,314 to help bring this project to life.

THE LATEST ALPHA SHIPPING NEWS

Dear Kickstarters,

It’s a monumental day – our first production of Alpha is complete and ready to ship!!!  Time to celebrate!

A special shout out to Mio’s China team of Manson Fei and Qin Yu who were supported by the fantastic help from our manufacturing team of Tien Meng (Project Leader), Walter Camota and the rest of the folks who stayed up an entire night to get the first shipment out the door.  Thank you.  It really could not have happened without your support, commitment and dedication. And, I want to take a minute to thank all of our Kickstarter backers for taking the risk of backing this project. You all knew there was no guarantee we would be successful in our quest to make this amazing product.  I would like to underscore the fact that companies have tried for years to manufacture a continuous, strapless heart rate watch capable of working accurately at performance speeds. Well folks, we did it – and you helped make it possible. If you read some of the reviews in the press, you will know we have the real thing : ) I am so looking forward to your feedback as you use your ALPHAs while running and cycling.

So…on to the specifics. When we set up the manufacturing line, we had to make a decision as to which type of ALPHA we were going to make first. The overwhelming majority of our ALPHA backers chose Shadow in BLE so that is the product we chose. As of today, all of our Kickstarter Shadow BLE units are manufactured and most have been shipped to our distribution centers to be parceled out and sent out individually to our backers. We will be fulfilling all Shadow BLE orders (singles and multiples) within the coming days. Unfortunately with the busy holiday schedule, cargo flights from China are overbooked and space is at a premium. By the time we get the product in the hands of our domestic couriers, sadly, they will not be able to guarantee you’ll receive your ALPHA before Christmas. So if ALPHA was intended as a gift for someone special, we are providing you with a MIO Alpha Gift Card to put under the tree.

Prior to fulfilling mixed orders we will be waiting for the rest of the production of Arctic White (in BLE and ANT+), and the Shadow ANT+ to be completed in order to ship whole orders. This production will be completed in China by December 26th and air shipped ASAP to our distribution centers.   We will send out a confirmation email to you once your ALPHA has been shipped to you.

A few more items to note:  

- If you are an International backer and haven’t paid for shipping, you will receive an email from us with instructions on how to pay. If you can respond ASAP to the request for payment, it will speed up the time it will take to get your ALPHA.

- If you are expecting T-shirts, they won't arrive with your Alpha (you would think if we could pull off a technological wonder like ALPHA that a T-shirt would have been a no brainer - by hey, no one's perfect!) Please expect a separate shipment to follow within 10 days after receipt of your Alpha.

- If your pledge level includes a MapMyRun membership, instructions on how to get started will arrive in a separate email.

Doing this project with you has been the highlight of our year. We’re thrilled (and utterly relieved!) we can finally get Alpha on your wrists. Nobody is more deserving than you to be the first to receive the world’s first strapless, continuous heart rate sport watch.

May your 2013 be filled with health, happiness and more wonderful innovations!

Liz

 

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Comments

    1. Creator AleXander Gubbens on February 17, 2013

      I have not received anything yet... :(

    2. Creator Manuel Pineault on February 4, 2013

      Any update for Canadian orders? I'm based in Montreal and it's now February, no update, no product.

    3. Creator ArdRose on January 18, 2013

      New Zealand backer, just got tracking number! Excited :)

    4. Creator KN on January 15, 2013

      Yay it's here!!! :D ... Boo I'm out of town :(

    5. Creator Jimmy Liew on January 15, 2013

      I'm international backer from Malaysia and have not received any shipment.

    6. Creator Ian Darlington on January 14, 2013

      Are you able to provide any further updates? I received (and paid) a shipping invoice on Dec 24th for my two Alphas (both Shadow, one BTLE and one ANT+), but have not had any shipping information or delivery yet.

    7. Creator Victoria muir on January 9, 2013

      Singapore based backer here, have received neither shipping notification mail nor the "Early Bird backer - duo" alphas I am expecting; chum in Aus which is considerably further got his last week.....slightly miffed to say the least.

    8. Creator James Bailey on January 9, 2013

      I received a request to pay additional shipping, which was promptly cancelled (presumably because I already paid the correct amount). Since then I have heard no extra information? Is the watch on its way?

    9. Creator willramsay on January 5, 2013

      I received the above email, but have not received further details on how to pay (I am in Switzerland). Can you get back to me please?

    10. Creator Andy Simmons on January 4, 2013

      Just to share with everyone who hasn't received their Alphas yet: I just received email notification that my order has been "fulfilled". A tracking number was provided, and though the email doesn't specify which carrier is being used, the tracking number format matches the format that FedEx uses (which is what Liz has already indicated for US users). Checking the tracking number at FedEx, the tracking number is "not found", but that may be to be expected, carriers often don't have info on tracking numbers during the first 24 hours. I'm in NC, USA, if it matters.

    11. Creator Stewart Farquhar on January 4, 2013

      Just got my UK watch. Im a subscriber to bronze ($179) MapMyRUN. When do we get our login details?

    12. Creator Lucas Tazelaar on January 3, 2013

      Yaaaayyyyyy, just got my Alpha delivered! Thanks Liz and team, it looks awesome, is simple to use... I can't wait to get out for a run tonight.

    13. Creator Micah Sachs on January 3, 2013

      Did most US Domestic backers get shipping confirmations or anything? Just wondering when to start worrying about my Alphas!

    14. Creator Jari Nousiainen on January 2, 2013

      Hmm...

      I received a invoice in to the paypal for delivery payments (I am internationally backer), but then there came another information from paypal saying "the invoice was cancelled". So I am unable to pay it at the moment.

      So something failed or what happened ? Am I going to get the devices without payment ?

      Br, Jari Nousiainen

    15. Creator Rich Prest on January 1, 2013

      Received my alpha yesterday - feels, looks and works great - thank you! Awesome effort. Question about the mapmyrun membership email - I don't think I've seen it yet - did those go out? - I want to pair this beauty and get that working :)

    16. Creator Andrew Chou on December 31, 2012

      what gives? where is everyone from, those who received their watches already??

      when am I getting updates on mines??

    17. Creator Gilbert Gaddi on December 30, 2012

      Got mine todayyyy!!!!! Aaiiiieeee!!!! *Runs madly* #tooexcited

    18. Creator Christopher Ryan Jones on December 29, 2012

      Supporters are already receiving their Alphas and I have yet to even receive an inquiry regarding shipping!

    19. Creator Kuldeep Dhankar on December 29, 2012

      Just received my Alpha. I love it. I am going out for that run right now :-) . Thanks Liz and all you kickstarters. You all are amazing :-)

    20. Creator Gilbert Gaddi on December 29, 2012

      Has anyone from Australia received theirs? When do you think it would ship Liz? *so jealous of those who got their Alphas*. :(

    21. Creator Robert Zander on December 28, 2012

      I received my Alpha today. It is a very nice design and the charging device is ingenious. My first impression is the buttons are not very responsive. I did read the instructions prior to doing anything with the watch and where the buttons were located was at first a mystery. Setting the time on the watch was difficult, because the buttons were not very responsive. I have used the watch and the heart rate monitor works fine. I will continue to explore the functions and follow-up.

    22. Creator Brian Van Peski on December 28, 2012

      Congratulations! I just got home from the holiday to find my alpha waiting for me in the mail! Looks slick, and it's far more intuitive than any similar products I've used in the past. Were you folks designing an app as well? Do you have an ETA on that?

      Stoked to hit the trails with this and see my heart rate readout on runkeeper.

    23. Creator Michael Norasing on December 28, 2012

      I received my tracking information, but the tracking information is unavailable when I attempt to track it? I received the email on the 23rd. :( I am hoping that this is just a delay from the xmas rush! Who should I contact if I do not see the watch say in 3-4 weeks time?

    24. Creator Andrew Chou on December 27, 2012

      Hi Liz

      Im a California (US) backer, when should we start to see our shipping info?

    25. Creator Kyle Horton on December 27, 2012

      I just received my Alpha (Shadow BLE)! I'll be wearing it today and sending HR data to Wahoo Fitness (iOS app) to see how it performs. Have to wait until next week to work out with it as I currently am under the weather...

    26. Creator ArdRose on December 25, 2012

      I just received an invoice for $80 usd that was then cancelled. Should I be worried? Do I need to pay more?

    27. Creator Mohammed Affan on December 23, 2012

      Have all of them been shipped? I'm an international backer - will I be getting tracking info too?

    28. Creator Tony on December 22, 2012

      Just got my tracking info today, so psyched! This is my first kick starter product I've supported!

    29. Creator Andy Simmons on December 21, 2012

      Will you be providing tracking numbers as the packages ship?

    30. Creator Ronald Ng on December 19, 2012

      I am also a backer from Hong Kong.
      Is it possible to pick it up in Hong Kong?

    31. Creator Liz Dickinson on December 19, 2012

      @Christopher Ryan Jones
      We will be sending out the email to collect payment from international backers in the next couple of days.

      Liz

    32. Creator Jones on December 18, 2012

      Thx all you for the great work. Really thx.
      I am a backup from Hong Kong. I noticed some photos are taken in Hong Kong. Is it possible for me to take the ALPHA directly from somewhere in Hong Kong so that I can get it sooner and you can save the shipping cost?

    33. Creator Peter Kaplan on December 18, 2012

      Wow! Great work!! Thank you Liz and the team!!!

    34. Creator Christopher Ryan Jones on December 18, 2012

      When should international customers expect to receive the email you mentioned? I would like to take care of the shipping cost as soon as possible. Thanks!

    35. Creator Liz Dickinson on December 18, 2012

      @Whitecat. We have only tested it up to 12mph. However; we are very confident that it works at running speeds greater than 12mph. Happy Holidays!

    36. Creator Whitecat on December 18, 2012

      Why is it 12mph? What if you run faster than 12mph? Does your heart beat too fast for sensors to detect?

    37. Creator Gilbert Gaddi on December 18, 2012

      Congratulations to you and your team Liz!!! So very excited for ya and for the watch that we are all going to get!!! If i have the company and the $$$$$$$$$$ I would hire you!!!!! Good job!

    38. Creator Janica Lane on December 18, 2012

      Congratulations Liz and team! Thanks for sharing your journey. I'm very excited for Mio/Alpha in 2013!

    39. Creator Jarrod cook on December 18, 2012

      Thanks Liz and the team. I am really excited to be getting my Alpha. I have been using Heart Rate monitors for years and am looking forward to some strap free action. This has been a really unique experience being able to have involvement through Kickstarter from the beginning has been exciting and now rewarding. Looking forward to many miles with my Alpha.

    40. Creator Glenn Usher on December 18, 2012

      Thanks to you Liz and everyone who worked hard on this. It's appreciated.
      I'm looking forward to this as it will be a gift to my very athletic son.

      Will this also be in stores in the new year or for online purchase?