THE LATEST ALPHA SHIPPING NEWS
It’s a monumental day – our first production of Alpha is complete and ready to ship!!! Time to celebrate!
A special shout out to Mio’s China team of Manson Fei and Qin Yu who were supported by the fantastic help from our manufacturing team of Tien Meng (Project Leader), Walter Camota and the rest of the folks who stayed up an entire night to get the first shipment out the door. Thank you. It really could not have happened without your support, commitment and dedication. And, I want to take a minute to thank all of our Kickstarter backers for taking the risk of backing this project. You all knew there was no guarantee we would be successful in our quest to make this amazing product. I would like to underscore the fact that companies have tried for years to manufacture a continuous, strapless heart rate watch capable of working accurately at performance speeds. Well folks, we did it – and you helped make it possible. If you read some of the reviews in the press, you will know we have the real thing : ) I am so looking forward to your feedback as you use your ALPHAs while running and cycling.
So…on to the specifics. When we set up the manufacturing line, we had to make a decision as to which type of ALPHA we were going to make first. The overwhelming majority of our ALPHA backers chose Shadow in BLE so that is the product we chose. As of today, all of our Kickstarter Shadow BLE units are manufactured and most have been shipped to our distribution centers to be parceled out and sent out individually to our backers. We will be fulfilling all Shadow BLE orders (singles and multiples) within the coming days. Unfortunately with the busy holiday schedule, cargo flights from China are overbooked and space is at a premium. By the time we get the product in the hands of our domestic couriers, sadly, they will not be able to guarantee you’ll receive your ALPHA before Christmas. So if ALPHA was intended as a gift for someone special, we are providing you with a MIO Alpha Gift Card to put under the tree.
Prior to fulfilling mixed orders we will be waiting for the rest of the production of Arctic White (in BLE and ANT+), and the Shadow ANT+ to be completed in order to ship whole orders. This production will be completed in China by December 26th and air shipped ASAP to our distribution centers. We will send out a confirmation email to you once your ALPHA has been shipped to you.
A few more items to note:
- If you are an International backer and haven’t paid for shipping, you will receive an email from us with instructions on how to pay. If you can respond ASAP to the request for payment, it will speed up the time it will take to get your ALPHA.
- If you are expecting T-shirts, they won't arrive with your Alpha (you would think if we could pull off a technological wonder like ALPHA that a T-shirt would have been a no brainer - by hey, no one's perfect!) Please expect a separate shipment to follow within 10 days after receipt of your Alpha.
- If your pledge level includes a MapMyRun membership, instructions on how to get started will arrive in a separate email.
Doing this project with you has been the highlight of our year. We’re thrilled (and utterly relieved!) we can finally get Alpha on your wrists. Nobody is more deserving than you to be the first to receive the world’s first strapless, continuous heart rate sport watch.
May your 2013 be filled with health, happiness and more wonderful innovations!