Campaign Update #76 - Shipping Update Cont.
Hi all, this is Allen again for your weekly shipping update.
As I reported earlier this week under the campaign page's general comments section, dispatch should begin this week. For Canadian backers, your rewards are also with GTS.
I want to take this time to mention something that I have overlooked until a couple of days ago (thanks, Ryan Zecman and TheHonestYeti). As we have promised Canadian-friendly shipping, GTS will be sending the packages to Snakes & Lattes for them to dispatch within Canada for our CA backers in order to avoid customs or tax charges.
All of this was organised a long time ago before all the shipments left China. Since then, my brain had lumped everything together as "US fulfilment" and forgot Snakes & Lattes was handling our CA orders.
For any CA backers that want their games dispatched by GTS in the US, please email us firstname.lastname@example.org and I'll get an amended order list sent to GTS in the next day or two.
Rest of the World
Rewards have started being dispatched this past week from ExChain, and we've already had a couple of reports of the packages as received. Keep an eye out for your reward this coming week or two.
For those in need of support to inquire about the status of your package or have damaged or missing parts, please send your request to email@example.com.
- Allen and the Smiths of Winterforge team