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A competitive strategy game of Dwarven blacksmithing for 2 to 5 player, set in the fiery heart of the mighty Winterforge mountain.
A competitive strategy game of Dwarven blacksmithing for 2 to 5 player, set in the fiery heart of the mighty Winterforge mountain.
1,214 backers pledged AU$ 87,787 to help bring this project to life.

Campaign Update #74 - Shipping Update Cont.

Posted by Allen Chang (Collaborator)
11 likes

Hi all, this is Allen again for your weekly shipping update.

US-Bound Shipment

GTS has received the shipment and is processing the packages. They have cautioned us that due to the July 4th holiday, there is currently a backlog of orders from other clients that they are also handling. I'll update everyone via comments when I hear back regarding a planned dispatch date.

Rest of the World

ExChain has received all the packages and dispatch should start this week.

EU and AU Shipments

All AU and EU orders have shipped, and EU fulfilment is deemed complete. If you have not received your reward by the end of next week, please contact us (team@ruleandmake.com), and we will chase it up with HappyShops.

- Allen and the Smiths of Winterforge team

Look at that. You get a double update this week :) Dylan from Table Tyrant here too to run through a few extra items...

Missing/Damaged Pieces

As with every project fulfilment, when you're dealing with thousands of copies, there's going to be a few errors. If you find you are missing any pieces, or you have some miscut cards, please email through a request to team@ruleandmake.com to get replacements sorted.

First Player Tokens

We're also receiving a higher-than-expected request for missing wooden first player markers. Please ensure you have checked all of the components before putting in a replacement request. The marker is a little bigger than the game's meeples and black, so it may be blending in with the coin bag or the inner tray.

That's all for me this week. I'll be lurking around on BoardGameGeek to offer any responses to rules questions of forum discussions.

Until next time,

Thanks for backing.

- Dylan

Saodhar, Thad Schrader, and 9 more people like this update.

Comments

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    1. Allen Chang Collaborator on

      @TheHonestYeti: No worries.

      Just a heads up folks, I haven't heard back from GTS yet. I wasn't expecting a response due to the July 4th break. Will keep everyone posted when I do hear back.

    2. TheHonestYeti
      Superbacker
      on

      @Allen - I can understand then why the choice to go with GTS was made. I really do appreciate how open you are and your indepth explanations that help someone like myself understand the thought process.

    3. Allen Chang Collaborator on

      @TheHonestYeti: The primary benefit is that we have a very close working relationship with GTS. We are part of the GTS Premier partner, along with several other publishers such as Fun Forge, Passport Games Studios, Thundergryph and LudiCreations. GTS also takes care of us whenever we travel to the US for conventions. Due to the close personal relationship, we have with their team, we feel most comfortable working with them.

      For Smiths, it made sense for us as the pick and packing process is very straightforward. For more complicated projects, we would opt for a fulfilment solution that is equipped to deal with complex pick and packing requirements.

      Also, unlike our other campaign, this project's shipping cost is baked into the pledge amount. In order to achieve a reasonable shipping price for this project, the ocean freight cost is offset by the shared cost of the retail units, which are all going to GTS' warehouse.

    4. TheHonestYeti
      Superbacker
      on

      Hey Allen,
      Just a curious question on my part. What was the decision behind having GTS do both your fulfillment and retail distribution in the United States?
      While thinking about it, it makes sense to have one company do both. This potentially saves on money, however, I was wondering if a company that mainly handles retail distribution is also able to focus on an individual kickstarter campaign too.
      What I mean, and hopefully this makes sense, is would a national distributor prioritize their orders from Retailers over a single kickstarter campaign? This would be in contrast to company that primarily focuses on fulfillment; e.g. Quartermaster Logistics and similar companies.