alder is a new outdoor apparel company that fuses function and fashion. designed for women, alder offers inclusive sizing (xs-4x) and creates comfortable, flattering, responsibly-made clothing packed with functionality. made to perform for every adventure and everyday wear, alder moves with you wherever you go.
alder co-founders, national geographic explorer mikayla wujec and top fashion marketer naomi blackman, created the open-air pant with ex-lululemon and Arc’teryx designers and crowd-sourced feedback from more than 600 women. the result? ultra-flattering pants that feature a high waist fit, a tapered leg, SEVEN pockets, a D-ring key clip, and innovative reflective strips for RECreating at night. they are breathable, moisture-wicking and have four-way stretch so you can be prepared, feel good and look great.
This project is promoted by Jellop, the ad tech power behind the best Kickstarters with 800+ successful Kickstarter projects with over $350MM raised between them.
Risks and challenges
Risks and challenges
Here at alder, we stand behind all of our products. If we can't fix or repair a manufacturer's defect, we will replace the product.
We offer a 30-day, no-risk return policy. If you are not 100% satisfied with the quality of the product within 30 days of receiving your order, simply send it back and we will refund you, no questions asked. But don't worry, we know you are going to love it!
CUSTOMS & DUTIES INFORMATION
Our prices DO NOT include VAT, GST or other country taxes. Depending on where you are based, you may incur additional fees such as taxes and duties. As we are shipping these products worldwide, it is impossible for us to build in these variable costs for each location on Kickstarter.
Some of our orders will be shipped out of our distribution centre in the US.
For all of our Canadian friends and family, we're waiting for the new free trade agreement to go into effect, which once signed would mean no duty or GST for the first $150 imported (or in this case, one pair of pants!) from the US.
We suggest using this tool to assist you in calculating potential duties:
For international customers who are required to pay customs, you will receive an email from your local customs authorities asking for payment to have your order processed through customs. Unfortunately, there is no legal way around customs. Once you make that payment to the customs broker your order will be processed for final delivery.
Please note that alder cannot legally mark orders as gifts.
If our shipping carriers attempt to deliver your package to you and you do not receive it because you are not there, the address was incorrect, or you moved without letting us know, it will be the buyer's responsibility to pay the shipping fee to reship the order once it arrives back at our warehouse. You will receive a tracking number for your package once it ships out, so please keep an eye out!
POTENTIAL SHIPPING DELAYS:
The current timeline is to ship all rewards in March 2020. There are always potential delays that may occur due to things like customs, weather, vessel bookings and holidays (i.e. Chinese New Year). That being said, we have included some breathing room in our production schedule to mitigate any potential issues.
Whatever the obstacle, we'll get through it together. We value our backer community and all the support you've shown us. We take communication and transparency very seriously, and we promise to keep you up-to-date throughout the entire process.
For any further questions, please email firstname.lastname@example.orgLearn about accountability on Kickstarter
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