Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Hi @John, we will ship out devices in the end of December from Taiwan via sea, it may arrive in the U.S. in Jan 2018. It would be better if you give us your new address?
When are the us units shipping? The address I provided will be changing in January 2018.
Hi @Meredith, I am sorry that the app is currently available in US, Canada, and Taiwan only. Sorry about that. :(
Hi @Hank, yes, the app has the Chinese version, too. You can switch recipe languages in "Setting". And the app language follows the language setting of your mobile phone. And yes you may receive your device a bit earlier but still in the end of December since we' re shipping out from Taiwan.
Hi @Chelsea, thank you for the positive feedback on the app! We are so pumped! :)
Hi @Gentleman Explorer Zip, yes, at this moment we still aim to ship out at the end of this month. And we've been working hard to make this happen! Woop woop!
How's the delivery estimate looking? Still on track to start shipping end of month? Looking forward to this!
Love the app, it is making me even more excited to receive this product. The layout is very simple and user friendly. It seems all the information you need is easily accessible.
Keep up the great work!
Will the app also available in Chinese? I am living in Taipei, does that means that I may able to get my before end of December this year?
Please help, I still can’t find the app in the Australian App Store (Apple)!
@palenoue Thank you for sharing the info!
Just looked through your app and I am psyched! Going to try them all before I start experimenting.
I noticed you even recommend when to use ice or not. I appreciate that, most cider places don't even consider it. However, if you want ice to keep your drinks cool without watering it down, look at spiritsteels.com. I backed them here on Kickstarter and they work just like ice cubes without the water, perfect for ciders, beers, wine, anything you want to keep cool.
Thank you for the update...I searched for it again and finally found the app.
@ Doug Robeck we made a post talking about how to find the app. Please go have a look and let us know if your problem is solved! Thank you.
@Trent Hamm thank you for the comment! That's a true encouragement to us all.
@Chelsea Nixon @Hank Chen production is undergoing. Aim to ship out in December from Taiwan via sea.
@Roy P Thank you so much for the comment! We updated the type in the raspberry strawberry cider. May I know which ingredient you don't understand in the maple cinnamon apple cider? Do you mind capture the screen and let us know? As for the weights of the fruits, if you purchase the bagged fruits in supermarket, the weight will be printed on the bag. Or if you buy them in loose, there will be a scale for you to measure. We are not able to tell you the exact number of pears/apples/etc. to get is because that the weight of each fruit is different. As for 100% juice and frozen fruits, we suggest that you get fresh fruit and press the juice out or if you don't feel like doing so because it is too much work, we suggest at least getting 100% pure juice. For the frozen fruit, it's that we suggest you get fresh fruit and freeze them overnight before starting making cider since the ice crystal will break the fruit flesh and help to release more flavor. It's not using juice and frozen fruit instead of fresh one. Feel free to ask if you have any more questions. Thanks for commenting! :)
I don’t see it in the App Store?
I downloaded the ap fine from google play store. Looking at your raspberry strawberry cider it looks like you don't have the translations working for all languages. The strawberries (frozen) is showing in Chinese not English on my ap. There is also an ingredient I don't understand in the maple cinnamon apple cider. Also there isn't anything about how the frozen fruits should be put into the machine just throw a full pear in? I assume it has to be cut down to pieces of a certain size. Also, you gave weights of frozen fruits / juices in a lot of weights, but no inclination of how many apples / pears / etc. for when we are actually purchasing them. Finally, I kind of expected this to use more fresh fruit, but I am only seeing 100% juice or frozen fruits... I'm guessing that is a necessary bit, but all of your advertisement videos had cubes of apples etc being cut up and placed in the bottom.
It isn't in the apple store either!
I just received Update #30, and it says we can find the app on Google Play Store.
But in the email the "Explore" Button does not work & there is no app in the Google Play Store.
Has anyone else run into this problem?
Tooling should be ready by now, when will the MP start? Can't wait to receive my Alchema.!
Hoping to have this close to Christmas time! Be great for the holidays :)
I just want to say that this has been one of my favorite projects I've backed, just for the updates. Many projects are either completely ready to deliver, using KS as just a preorder mechanism. Others seem to have no idea how to pull off their project at all and flail around. Your project seems to be perfect for what I consider the purpose of Kickstarter to be - someone with a great vision for a product who wants some capital to get going and rewards those who provide the capital with some of the initial product run. Kudos! I love the updates!
Hey @JenLook and @tyguy521,
It was great to have you too! Your inputs indeed gave us lots of insights and we will work harder to make Alchema a better product!
I was able to be a part of the focus group process over the week and had a great time. My expectations for the product and app were met and exceeded! It is really amazing how the app and the device work hand in hand and how easy all of it was to use. I look forward to hearing about the finishing touches and getting one to start brewing at home!
It was great getting to come test out the process. The app was super easy to use, and setting up the apple cider was quick and straightforward. As a chemist, I really like using ingredients precisely, and I was impressed with the how the built-in scale made sure you added 34 oz of sliced apples, instead of just 7-8 apples. Can't wait to get my own.
The expected shipping date for Early Bird backers sits in autumn 2017.
We are now getting into the mass production process.
We will announce once the shipping date is fixed.
When will shipments start for "Early Bird" backers?
Yes, there will be one in Taipei. The date is not fixed yet.
We will send out an invitation once the date is decided.
Thank you for being keen to join the focus group!
Will there have a focus group test in Taiwan? I live in Taiwan, and I am always looking forward to see the Alchema!!
You can update your address by logging in to https://alchema.backerkit.com/ with your Kickstarter email address. Or you can write to us through our contact sheet https://www.alchema.com/pages/contact-us with your new address. We will update the address for you. Thank you and good luck with your moving!
Hey @Alchema, how do I change my delivery address since I will be moving soon?
Thank you for being keen to join the focus group. We will let you know when next one is scheduled! Cheers
@trever thanks for asking! sorry for the late reply. We are now at the stage of getting into mass production and we haven't come up with a solid release day yet. But we will keep posting our latest news monthly. We are working hard at the moment! Thank you for backing us!
I work in SF, If you have another focus group, let me know!
Hey @ALCHEMA It's almost July. Do we have a solid release date yet? Thanks!
Thanks! I believe with your inputs Alchema will be better.
I'm not too far from SF. I'd love to focus my expertise with you guys.
Welcome! Will let you know when the next round focus group starts. Cheers!
I sure would love to be part of the focus group! Can't wait to start tasting!
Thanks for your warm comment! We will keep going. Thanks!
Thank you again for inviting me to the interview! It was so amazing to see the Alchema and be a part of the development process. I really enjoyed trying out the app for the first time, and being able to express my opinions on what needed to be fixed or changed to make it a better user experience. The cider tasting was definitely a highlight too! I cannot wait until I have my own Alchema!
Oscar and the Alchema team are very attentive and interested in all opinions, they are truly doing their best to make the Alchema a fun and user-friendly experience. If you have any ideas to improve the Alchema, Oscar is very grateful for the input.
It is my honor to have your support and meeting you is so much fun.
Thank you so much for asking me to meet with you here in San Francisco. It was great to see the packaging and run through the user interface - not to mention trying 6 different recipes for hard apple cider. I definitely had opinions - lol. What a learning experience combined with lots of laughter and serious thought.
I can't say enough about how thoughtful the Alchema team is approaching their design for us. I am proud to be an early backer and to be invited to be a part of the user team.
Please consider having your input added to the process. It doesn't take much time, and Oscar is supper appreciative.
A happy backer,
Thanks for your help and we will work harder and harder to make Alchema better.
I recently went into the Alchema office in San Francisco and participated in a nice one on one interview / feedback session on the packaging, the app and a prototype Alchema demo use of the device, and finally a taste test of 6 samples of apple cider, produced using two forms of yeast, two fermentation temperatures, and two with honey - so heading into mead. Really great to see the range from dry to sweet possible with just simple variations of yeast, temperature, and the base ingredients (in this case apples and honey).
I had a great time and really appreciated the ability to provide feedback as this product heads into final production and packaging.
I encourage anyone else invited and able to participate in a session to do so!
Thanks for supporting us from the very beginning and I am glad you love Alchema more after trying it out. Your valuable inputs will bring Alchema to the next level.
I just got home from a product focus group testing Alchema. I'm excited to try my own recipes now - the taste test definitely inspired me! I was very glad to hear all the rough edges I found in the app were known issues that will be fixed before shipping. The app does a fantastic job overall of guiding a cider n00b like me through the process, and the scale incorporated within the device made measuring _extremely_ easy. I liked how, if I wanted, I could also easily override the preset amounts in the recipe. I was also excited to see that there's a way to leave comments on the recipe for others to read. I'm even more excited about the product after trying it out, and seeing how dedicated the Alchema team is about making the product better.
Thanks for your support and understanding. Cheers!
@Alchema, OK thanks for the update, knowing how long it takes to get tooling done it's about where I figured we were - so fresh cider for Christmas then!
Thanks for the message. There will be no units shipped until after the manufacturing portion of the schedule since we will not allow backers to receive products which contain the poetntial defects. After the productions we will ship the products in the order promised on our kickstarter campaign which is late 2017. Thanks for your understanding again. We truly work our faces off to make sure when you receive Alchema you will say "WOW".
The update says it will take 2.5 months for manufacturing. Does that mean no units will ship until after the manufacturing portion of the schedule? If so, what are the new projected delivery dates?
It is my honor to have you to support Alchema. We posted updates every month and the update for this month is coming! Thanks.
Hi @Alchema, summer is coming and I'm really looking forward to a nice cold cider on the deck, is there any project updates you can share with us? (good or bad we can take it, I'm assuming everyone backing this project is an adult)