Frequently Asked Questions
No, izzbie ONE is not a router. It is a hardware that connects to a router in order to established a private tunnel for the user to connect to his/her home network through the izzbie app.Last updated:
No, we do not provide VPN services.
We use Software Defined Network(SDN) technology to let users create a Mesh Virtual Private Network with their home networksLast updated:
So does it mean if I install the izzbie ONE device at home, I can have internet access from anywhere without using wifi or my phone data?
No, izzbie ONE would not provide any wifi connection. You would still need to use wifi or phone data in order to go online. However, izzbie ONE would encrypt your data when you use public wifi to protect your privacy.Last updated:
Not at all. izzbie ONE connects to your router at home with an ethernet cable. When you are out and about, you can connect using the izzbie app installed on your mobile devices.
The izzbie app works with iOS, macOS, Windows, and Android.
And you can connect from anywhere with a working internet connection.Last updated:
There are a few commonly used VPN protocols to establish a private tunnel such as OpenVPN. These protocols are easily identified by the websites and authorities that block VPN data traffic.
We use our proprietary protocol is not affected by common VPN blocks, which give users better access to geolocation restricted internet contents.Last updated:
izzbie ONE can easily combine multiple local networks into one mesh virtual network.
You can install an izzbie ONE in each home network and add them to your izzbie account inside the izzbie app.
Once you sign into your app, you have instant remote access to all systems or devices in these networks that you have assigned to izzbie. You can also easily invite other users to join your mesh network.
Furthermore, computers with the izzbie app installed with the same user account would be able to communicate with each other the same way as if they are in the same local network.Last updated:
Our system simply establishes a private tunnel between the user and his/her home networks. We are not able to see, process, or collect any user data. The only data we collect would be the user info when they sign up for the account. And we use it according to our privacy agreement.Last updated:
Yes, izzbie would work anywhere in the world as long as there is a working internet connection. Once you install an izzbie ONE device at your home. You would be able to access your home network when you travel to any country.Last updated:
There are lots of routers out there that can create mesh wifi network. How is your device different.
Mesh wifi network and virtual mesh network are two completely different concepts.
Mesh wifi network is a mesh of wifi signal meant to cover most areas inside a network.
izzbie ONE is not a wifi router. Rather, it allows users to create a virtual mesh network with multiple homes and office networks.
So the former handles the wifi signal inside a home network, while the latter (izzbie ONE) connects multiple home networks.Last updated:
What is a user subscription for? Can I just get a subscription without getting an izzbie ONE device.
A subscription is a user account to log in the izzbie app so you to connect to your home network. However, your home would need to have an izzbie ONE installed in order for you to access your home network.
Each user account can be used to log in with 3 devices simultaneously ie. iphone, ipad, laptop.
However, each izzbie ONE device can be shared by many user accounts. So you can add more users to access your home network as you wish.
Note: When you choose your pledge, please pay attention to choose the one that includes an izzbie ONE device, unless you are getting an additional user subscription without a device.Last updated:
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