Use this space to cheer the creator along, and talk to your fellow backers.
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Hola, ¿Ya han enviado el juego a México? No hemos tenido nuevas noticias.
I just received the game, in France, and all is fine.
Nice little game. Congrats guys.
Hi creator, Im in TH still haven't received the game. Could you please check? Thanks.
Alguien en España? Bueno solo somos 5...
I got my copy of the game a couple days ago. I'm in NSW, Australia. Been meaning to mention this but been busy :(
@Johnathan @Daniel @Dave @Lawrence Great to hear that! Thanks a lot for your support!
@DGenerateKane I think you will receive it very soon ;)
Got mine in Texas, USA!
Got my box today! It looks great! Congrats again to the Cooking Rumble team.
Update coming later tonight. Apparently our fulfillment partner sent the packages in good faith before sending us the invoice. That’s good news for our backers :) packages are starting to arrive
@Daniel Liu Amazing!
I am super excited about it. Lemme know how you like it! :D
Package received in Toronto, Canada today. No customs charges from Canada Post.
Ah, it's going to be awhile before I see my copy I suspect. Or I'll be surprised.
@Aether Tower 100% serious and very odd. I have been checking back on the comments here every few days after you guys said shipping would start soon, I was not expecting to find it in my mailbox. If I could, I would attach pictures to the comments.
@DGenerateKane as announced in our last update, Jeremy from VFI Asia assured us that they could fulfill worldwide from China without reaching a threshold for custom charges in USA, Canada, Europe and Australia (due to the light weight, small dimensions and low declared value of Cooking Rumble). However, if this is not the case, we ask for our backers to reach out and send us proof to solve the matter and reimburse. (We trust in Jeremy from VFI Asia because he and his company were highly recommended by other creators and backers)
Who is fulfilling it in the US?
@Johnathan are you serious?? That would be very strange because our fulfillment partner has not sent an invoice (or replied to our last e-mail either). If they started sending packages already, that would be great because we really want you all to receive your games already, but that would be very odd.
Regarding add-ons, yes, as stated previously in other update, they will be shipped separately from Mexico. We are still working on those, our priority was the game ;)
Super surprised to find this in my mailbox when I got home tonight. US backer from Connecticut. Now I just gotta get the Annukuh promo cards, I'm pretty sure I added them on but they are shipping separately. Everything else seems to be in order.
Gotcha. I guess it is hard to pay without an invoice.
Hello @DGenerateKane, not quite. We've been waiting to get the final bill to commit payment and in fact we have pressured our fulfillment partner that we can pay as soon as he gives us the details for that. He answered that they are packaging and labelling the games and that will send me the info. We want the games to ship already, can't wait for you guys to receive them.
So our games have just been sitting in a warehouse somewhere waiting to be shipped because you haven't paid for it yet? Is that what I'm reading?
Hello @Mike, we are about to commit payment for fulfillment. Will let you know as soon as they confirm us. Right now we are at GAMA Trade Show with some early copies. Your copies will arrive this month most likely ;)
Hey! Update on how things are going outside of Chinese New Year? :)
Hello @Mike! Expect an update on shipping on Tuesday ;)
Hello! Just wondering how you’re making out and any update on production, shipping, etc. Hope all is going well :)
¡Feliz año nuevo! Sounds good thanks for the update. Funny enough I got notification today that my card was billed for Cooking Rumble. I can't wait to get my hands on it.
Hey Dave! Happy new year! Production will be finished on January 25th so we might expect a late delivery but we are talking with our fulfillment partners to have the packages ship as soon as possible!
Hi, hope all is well! Are we still looking on schedule to receive the game in February?
Hola Pedro, por el momento no hay mucho que notificar pero publicaremos actualización para comentar el estatus de la campaña.
¿Hay alguna actualizacion?
@Kamran Deluxe version of the game will be produced in China, while add-ons and portable version will be produced in México. Shipping from Mexico to other countries is more expensive and the amount of add-ons sent is lower.
Why is shipping the 4 promo cards as an addon going to cost more than the actual cards themselves? MXN150.00 + MXN180.00 (HK) shipping. Aren't the addons supposed to come in the same package. Why is it costing so much just to add 4 promo cards?
No es necesario pero si gustas puedes poner la dirección de La Caravana:
Colonia del Valle
OK, en la dirección de entrega ponemos algo en particular para que sepan que recogemos en La Caravana?
Si, gracias por la comprensión. No contábamos con el hecho que el cupón solo funcionaria con las preordenes.
MIsmo caso que Danniel, le hago igual?
Hola Danniel, si, al parecer el cupón sólo está funcionando para las pre órdenes. No te preocupes, tan solo llena la encuesta como si no existiera el cupón y te reembolsaremos 70% de los costos de envío si lo recoges en La Caravana. :)
Disculpen quiero meter el código de CARAVANA pero no me deja, ya lo metí así pero la verdad es que yo hasta ya estoy en el kickstarter de CARAVANA y me ahorraría el envío pero no me deja meterlo, por favor ayuda.
Thanks for the feedback @GB777 we will not commit the same mistake. We are very sorry for this issue and will make it up for EU backers in some way. (We are still thinking of our options).
Just a word to say that I'm also disappointed that the shipping cost to EU is more than announced during the campaign. If I would have known that I was going to pay 2/3 of the price of the game for shipping, I would probably not have pledged... You really need to be more careful next KS campaign.
Yay thanks for clarification! :D
@Wiebke it is a four card pack so include only one ;)
Oh! Thanks @Niko for spotting that; @Wiebke, you should include it just once and you will get all 4 cards :)
@Niko completely understandable. Again, sorry about that.
@Wiebke got it! I got confused. The annukuh cards should be MXN $150 + MXN $ 100 shipping.
@Niko Yes all four, they wrote there are four different ones. And it just sums up the 100 per card for shipment.
@Aether That was the shipping costs for my pledge level, not the pledge level itself :D
@Aether i get it but when the prices go up like that it is a warning sign for me =P
@Wiebeke did you add one or 4 to the cart?
@Wiebke, just a little correction, your pledge level was MXN $290 (:
@Niko, we are truly truly sorry, the amount of backers for EU is 50 rather than more than 100 like we estimated at the beginning of the campaign. We are still looking for distribution brokers in EU, if so, we will subsidize shipping for our backers a couple of euros more. We believe that backers should get additional benefits for putting their trust and money for a project that will take months to fulfill. We try our best to stick to that thought but because of previous experiences, we also know that its problematic to subsidize a lot of the shipping cost. Specially for games with low print run like Tricksters and Cooking Rumble. For our future projects we intend to have distribution deals figured out worldwide and we will be able to double or triple the print run. I promise that our next project will have additional benefits for our backers. Sorry for this issue and thanks for the support and comprehension :)
Why did the prices for shiping to EU go so far up?