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Help us put our Underworld Races & Classes into a massive tome with new racial traits, feats, archetypes, magic items, and spells!
Thank you for helping us put our Underworld Races & Classes into a massive tome with new racial traits, feats, archetypes, magic items, and spells!
Thank you for helping us put our Underworld Races & Classes into a massive tome with new racial traits, feats, archetypes, magic items, and spells!
882 backers pledged $50,304 to help bring this project to life.

[Underworld Races & Classes] Hero Lab files sent to all backers!

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So long as the email address we have for you on file matches your Lone Wolf Development email you should now have Hero Lab files for Pathfinder RPG or 5th Edition (whichever system you chose). Please update your programs and see if they have arrived.

If your email address differs or if you have yet to receive files please contact Lone Wolf Development customer support to request a change.

Thank you for your patience, there was some testing to do in order to assure all files functioned correctly. If you notice any bugs please let me know.

Have a great night!

Sincerely,

-Jonathan G. Nelson
Owner/Publisher
AAW Games

Katrina Hennessy, Dwayne Hauser, and 8 more people like this update.

Comments

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    1. AAW Games 6-time creator on April 8

      @Jerry Brower: Detailed below and on other threads/comments but will repost here for those who missed it--

      Here's what Rone from Lone Wolf Development had to say about the Hero Lab files and program:

      Every Kickstarter backer who chose your 5th Edition or Pathfinder Hero Lab option has been issued the book, so long as they:

      a) Currently have a Hero Lab license, and furthermore

      b) Have the Pathfinder core rules or 5th Edition for their Hero Lab account (a prerequisite for our system to be able to offer your book to them)

      All these backers have to do now is to Reactivate their Hero Labs on the Hero Lab LICENSE menu and they will be able to use their content (so long as they check to box in Settings to include your rules).

      Many people on your list did not yet have Hero Lab accounts - not accounts assigned to they emails they offered you anyway.

      If your backers say they didn't receive their bundle, what we need to know is:

      1. The email account assigned to their Hero Lab account.
      2. Do they currently have Pathfinder Core rules for Hero Lab? (this answer will also answer the question, do they have Hero Lab?).

      ***Please contact LWD Customer Support if your emails differ***

    2. Jerry Brower on April 7

      I have a different email for Lonewolf than Kickstarter. lonewolfdevel@jbbrower.net
      I want to keep it that way. How do I get my UR&C reward?

    3. Mark B on April 4

      Yeah, the files are there for both PF and 5E! Success!

    4. Mark B on April 4

      Thanks for that update, Jonathan. Keep after those LWDs! :-)

    5. AAW Games 6-time creator on April 3

      @EVERYONE: I've again notified LWD of the problem. They will work on it and get back to me.
      In the meantime I've asked that you all get BOTH SYSTEMS for free so you don't have to worry about getting only 5E or PF, you'll have them both! :) Let me know if things don't work by this coming weekend. Sorry for the trouble! :(

      I've left some comments in the main comments thread here on URC Kickstarter page as well.

      Thank you for your patience my friends!

      -Jonathan G. Nelson
      AAW Games

    6. Rolando on April 2

      Issue seems to be fixed the file showed up for me!

    7. Lewis Phillips
      Superbacker
      on April 2

      from Lone Wolf support:"There was a bug in the Underworld Races & Classes data file that will need to be updated today before people can make use of it."

    8. Lewis Phillips
      Superbacker
      on April 1

      apparently something is broken between the authorization of the package and using it in the app. I checked under my license and it is listed. Sadly, nothing is shown anywhere else in the program.

    9. Rolando on March 30

      So I contacted Lonewolf as directed and they advised me of the following

      "I assigned the PF version of the AAW book to your account this morning. I can see it in your assigned bundles. Reactivate your license under the Hero Lab License tab to sync with our server, then check the box next to the Underworld Races & Classes book in Settings and you should have it. Let me know if there's any problem,"

      so when I was told that info I had not 10 min before done all the things they requested and no sign of the file. Evene after doing the activation again still nothing.
      I wrote back, twice now, advising them as much and have not heard anything.
      Once more I can understand roll out issues but some time frame to resolve it would be nice.

    10. Missing avatar

      Warren Nelson
      Superbacker
      on March 29

      same as the others. The 5th edition is available and the Pathfinder is not. I am also a longtime HL user and pretty much have all the PF modules except for the Encounter modules

    11. Charles Nadeau
      Superbacker
      on March 28

      I purchased both and can confirm I got the 5e version the moment I reactivated my license yesterday. As for Pathfinder, and yes I own the Core Pathfinder rules and many many more licenses I do not have the Pathfinder files Underworld Races & Classes.

      As stated by another backer pointed out, the Underworld Races & Classes appears on the HeroLab License purchase page for 5e and not Pathfinder yet.

      Maybe it'll take a bit of time for the Pathfinder one to update.

      Anyways glad to see this coming. Love Hero Lab and this book,

    12. Mark B on March 28

      Hello AAW Games Admin. I'm a long time user of Hero Lab. My email address is the same for Kickstarter and LWD. I'm using Pathfinder. My HL is up to date. I've "reactivated" my license in HL and restarted HL. And yet, I see nothing for URC in my Settings listings.

      Any ideas for what I should try next?

    13. Brian Blaney on March 28

      So here is the problem, I clicked on 5e on HeroLab, just to see IF that is what I had, and they issued me the book for 5e, when I bought Pathfinder.........

    14. Brian Blaney on March 28

      I did everything above.

      My email has been the same for over 20 years

      And yes I own pathfinder core rules for Hero Lab, plus every other non module add on.

    15. Brian Blaney on March 28

      What a cluster

    16. AAW Games 6-time creator on March 28

      Here's what Rone from Lone Wolf Development had to say about the Hero Lab files and program:

      Every Kickstarter backer who chose your 5th Edition or Pathfinder Hero Lab option has been issued the book, so long as they:

      a) Currently have a Hero Lab license, and furthermore

      b) Have the Pathfinder core rules or 5th Edition for their Hero Lab account (a prerequisite for our system to be able to offer your book to them)

      All these backers have to do now is to Reactivate their Hero Labs on the Hero Lab LICENSE menu and they will be able to use their content (so long as they check to box in Settings to include your rules).

      Many people on your list did not yet have Hero Lab accounts - not accounts assigned to they emails they offered you anyway.

      If your backers say they didn't receive their bundle, what we need to know is:

      1. The email account assigned to their Hero Lab account.
      2. Do they currently have Pathfinder Core rules for Hero Lab? (this answer will also answer the question, do they have Hero Lab?).

    17. Rolando on March 28

      16 hours later and no sign of the Pathfinder Hero lab files. I have reached out to Lone wolf about this.

    18. Mark B on March 27

      I got nothing for Pathfinder showing up yet as of about 9:45pm Central. It's like that old Mervin's commercial - Open. Open. Open. :-D

    19. Rolando on March 27

      Yeah I got the Pathfinder version and its a no show also.
      I am guessing its just taking a bit to roll out.

    20. Lewis Phillips
      Superbacker
      on March 27

      it isn't showing on the Lone Wolf site, just the 5E version.

    21. Brian Blaney on March 27

      So did the PF version of the HeroLab files not get finished as of yet?

    22. Brian Blaney on March 27

      Bleh, nothing yet for me.

      Hmmn