At 42, I've now spent half my life in the automotive business. My earliest days in the business were spent in the showroom, selling Volkswagens, Saabs, Alfa Romoes and Volvos in my post-collegiate years, followed by a short stint in the service department.
I transitioned from dealership life to the aftermarket, where I began working with people who actually loved their cars, lavishing vast amounts of money and attention on them. The work was as varied as the owners I encountered, but...
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