Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
By the way, if you look at their indiegogo campaign, they are getting exactly the same updates (word for word) as here, even though technically kickstarter backers were supposed to get their tables first.
They are putting updates on Facebook regularly...mostly about the Warhammer themed tables though.
"They" being Carolina Tables which is only a few hours away. Good people.
Benjamin Mealer, I am with you. I contacted them this December when woodrobot first started being flakey. They are really nice people who invited me and hubby to come to their showroom and check out their goods. Their stuff is legit. I found out about them after this Kickstarter. The Tablezilla is still not big enough for my group but I am considering seeing what we can work out for a custom build if I can't take it anymore and decide to give up. I was teetering on getting my card company to reverse the charge. Considering the amount of money spent and the time wasted on trying to work things out with these guys, I'm confident that Chase will be more amenable due to being a long time customer with a solid payment history.
I really want this to work but it seems like the only people who care are those of us who put in for this. I knew that there would be delays and I realize that 'Kickstarter is not a store's however when I give someone a few grand, I expect the party with my money to have some accountability. I am through being placated with unsupported claims that everything is fine.
It is better to be present and comment to set expectations and inform your customers of the truth, than let rumours (like yours) get traction. It is just common sense.
My assumption is (just to add my two cents) is as stated in the update, there are 4 containers traveling and 2 at the factory. The delays and 'waiting to hear' are most likely them waiting for information on the new mats they were looking into after the continual feedback of wrinkles.
And honestly if I was them I wouldn't be touching this chat with a 10' pole either...
I am giving this until Sunday to get a meaningful update that shows me that they did not lie when they said our containers went out to the east coast in the middle of May. If I don't, I will be asking for a refund and will work with Carolina tables to get my table. I am over it at this point...
Here's what bothers me. A) Two attempts of contact to them and zero replies. Still wondering what the deal is with the shipping pricing being off. B) How is it there are 115 backers on Indigogo and at least one of them got their table two months ago?
We would just complain how slow the boat moves :)
@DrLegend if they just posted the names of the ships at sea we could track them ourselves. Which might occupy people enough to not post so much here.
@costa Exactly. I asked if there was any shipping update. I got a response that they were waiting on a Factory update. That reads like my table is still being made.
Asked for clarification - no response!
So at this point at what am I to assume?
Ninja'd by Matthew :)
But that's anecdotal information...someone may have misheard, misunderstood...who knows. Until they post something concrete, and I don't know about you, but at least for myself, I have no idea what the status of my table is. For all I know, it is still somewhere in China.
@DrLegend that is exactly how the misinformation I was talking about spreads "I talked to x at game expo y, and he said my table is being carried across the desert on a camel's back"
As much as the backers here seem like decent people, there is no way to verify the information until it comes from an official source.
@Costa I'm not speaking about the updates alone but rather, from the information gathered from individuals in these comments. Some of them spoke with the creators directly at the latest UK Gaming Expo as well and provided some helpful insights into the current state.
I am not sure how you are coming up with the "According to their latest info, nearly all the containers have left". In fact, according to their latest update, there are further delays "This has added some time to production, but I do not yet know how much. Hopefully, I'll get updated production estimates this week".
"SOME" tables have left for east and west coast. 2 more shipments were supposed to leave next for destinations unknown. Is that more for US? Canada? EU? Mars? Who knows? Apparently not even them.
I think what this comments section has turned into is: any news is good news and no news is bad news.
Yea, I'm sure we'd all love daily updates with specific lat/long tracking coordinates of our individual tables but that's just not feasible. However, I do agree with many of you requesting at least some form of update. Even Ninja Division who has taken a beating on KS as of late and has even vowed to leave the platform for good always releases weekly status updates.
From my best estimate, I believe the reason they haven't posted anything new is because there is nothing new to post. No matter what they say, until the tables are in our homes, any update they offer will come under scrutiny by this community so they probably figure that the best thing to say at this point is nothing at all until there is something meaningful to report.
I was told that a shipment of 4.6 tables should have reached the west coast on the 4th and haven't asked nor heard of anything different since. According to their latest info, nearly all of the containers have left and there are just a couple of more left to support EU and AU backers at the very end.
Right now, Wood Robot is focusing on making sure the tables arrive in our homes as pristine as they possibly can be. I'm still willing to give them the benefit of the doubt. Let's remember that everyone who has received their tables so far has done nothing but praise them. That is a rare feat on KS.
@Mega that's actually helpful. The container leaving the week prior to the 5/20 should arrive sometime between 6/18-6/25 +/-. I wonder if those are the two containers (East Coast and West Coast containers) mentioned previously?
@mihailis Same here. Got mine in April and assembled it (you can read my review of the experience on my website)
Me & my room mates eat in the living room watching tv anyway so Oh Well - however people are asking more frequently here “didn’t this table come with tops?” Other than what has been shared in the updates, I have no additional info.
Still waiting on a replacement for a damaged side shelf and 2 small pieces that were missing.
Was told by Mel via email on May 20
“The replacement parts are in our current container. They were shipped last week...so figure 5 weeks-ish?”
@Shayne, I'm in KY and got mine with the Walnut stain.
When is the last time we even got a comment here from @Woodrobot. You know they are looking but can’t even be bothered to respond.
For an order of over a thousand dollars, we deserve a lot better communication than we have received. Just tell us where the containers are. What the time line is. It is not a hard or difficult question. I mean, Yikes! I would get fired at my job if I updated like this company.
@Mihailis what state are you in? Was your table natural, black, or dark stain?
I received my 3.5 table almost two months ago, but I'm still waiting for the tabletops to arrive so that I can actually assemble it. Unfortunately, I can't put it together without getting rid of my current dining room table and the open-topped design is great for playing 40K, but not so much for having friends over for dinner.
I'd love to have some idea how much longer all these pieces are going to be cluttering up my office. If I'm still waiting for them by GenCon, I'm going to be more than a little perturbed.
Do they offer refunds? I'm getting super concerned at the lack of updates. People are actively making fun of me in my friend group for getting scammed at this point. An update would be nice.
Right... not talking about their tables... talking about ours as in where it is in production...
Another day, another complete lack of giving a shit about communicating with your backers.
@benjamin some people (not sure how many) already have their tables and have posted pictures, reviews, questions about strangely shaped pieces they wanted to know where they went, etc.
So guys... one thing I have been paying attention to is their "preorder for such and such delivery on the front page of their website. I have seen it move from June and in May it was August and now in June, it is showing September... They clearly have an update of an idea of what is going on with production but... they are not sharing because I can assume it is not good news... I highly doubt any tables went out in May.
Gaps in information and lapse of communication with backers is a sign something is up.
This is the time where misinformation and rumors start. I remember Zombicide season 2, there was a rumor it was delayed by 6 months because they couldn't find cardboard boxes big enough. A ridiculous rumor that came from local shipping companies not taking more than 4-6 big boxes a day, which slowed down shipping.
Whatever the problem, let us know. I prefer to have more transparency than nothing.
In addition I live close to Long Beach. If I need to pick up my table from your distribution center, I will absolutely do so and not look at recouping shipping costs...
I would greatly appreciate some sort of communication and comprehensive update. Details such as the status of the 4x6 tables and the accessories.
I don't mind the delays, but it's nice to be informed of whats going on. Even if its just we are waiting to hear from the factory kind of update.
I want my table....
@Michael Barnhart. I too got an email reply from Melissa that she would get me a factory update on my table ASAP. That was on 5/29. To this day nothing.
Delays are no big deal really, although it is indeed more annoying than usual after all the initial assurances that this ks would be different. The sporadic updates that seem to be either entirely half-assed or willfully cryptic are pretty exasperating though. The best scenario I can come up with is that they are afraid of exposing details of their business because of worry about rivals. [which might have some merit but really seems like insufficient excuse] The other possibilities are that no one there really knows any more than they are telling us (in which case, wow they are probably screwed) or they just can't be bothered to have someone well informed spend literally 15 minutes to give a few clear comments. Others have already perfectly illustrated exactly what "clear" would be and how far south of that mark they have been running.
I think people are after just a bit more detail in the updates more than anything. The previous mentioned a few containers, but not much of an indication where a few of them are headed. Would be interested to know if the one bound for Australia left at the end of the month as per a previous update.
Yeah but Brad, you're talking about getting a lot of information, some vague, some time sensitive and the majority of probably the the marketing team isn't privvy to themselves (have to ask through other people) versus cut and paste of Facebook... think about it.
I think at this point having a weekly update seems like a fair request. Even if the update is "No change from what the factory/shipping/fulfillment folks have said last week" A commenter posted below a good format for that; listing the containers and their status. If they just wrote it out once then all they have to do is change the last bit for each update. They have time to update their Facebook almost daily about their Warhammer tables and reviews, so they should be able to carve out a some time once a week for the folks that helped kickstart them.
I dont see that everyone is acting like promised. People were hoping for an update, we didn't get it; people are disappointed. That's all. No need for a lecture.
Everyone here is acting like they promised an update. The last update says "Hopefully, I'll get updated production estimates this week. If I do, I will post them next Friday." I want an update as much as everyone else, but you're acting like they guaranteed info yesterday, when they really didn't.
Wood Robot, you could definitely stand to be more communicative here. You've got a lot of people wondering what's up. But as backers, we should probably also not invent promises where there weren't any. Let's stick to the legitimate concerns and grievances.
Friday is long gone!
Friday has come and is almost gone and no new update...
I have been super supportive of the delays, but at this point I am starting to lose patience. I was told 5 weeks for me a couple months ago. The original delivery date is LONG past. For most items being late is fine. But this is a major piece of furniture! I am planning whether I can have company in my new house around this. Plus the communication has severely slacked off. As long as they were communicating I was fine. Please step back up to the plate and interact with your backers Wood Robot!!!!
If they are waiting on a factory update, then what is on those ships supposedly at sea?
I emailed for an update (4x6 Eastern U.S.) and was told only that they're waiting on a factory update.
Which to me reads that my table that I was going to get in the beginning of 2018...is still in China.
yeah it s not looking good
i am beginning to doubt that we will be getting any kind of an update today. Considering the uproar that was happening earlier i am surprised they have waited at all...but really I guess I am not really surprised.
I am backer number 505. I live in Kansas USA. I have heard virtually nothing in sometime. Does anyone have an idea as far as when we can expect our tables? Even an email update would be nice.
Well Melissa told me if she gets ANY info she will let us canadians know today ( which she has to have info since we got better updates from backers at the expo) so fingers crossed
Waiting for an update reminds me of this song: https://www.youtube.com/watch…