My name is Don Halpern. I live in New Albany, Ohio but have spent the past 20 years of my life on the road as a management consultant. I have helped hundreds of companies across America become more competitive and operationally efficient, and have traversed several million miles along the way. I have spent countless hours in airplanes, airports, taxis, trains, trolleys, hotel lobbys, coffee shops, cafes, rental cars, conference rooms, board rooms, waiting rooms, and restrooms. The common...

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