Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Any update on the colored Slates?
Hi everybody! It's a wrap! Yesterday we mailed off the final set of Origami slates, I will post an update a little later.
Thanks for all of your patience and support.
I received mine Today, it's very nice Thanks a lot !
Hi Guys and Gals,
We sent out some cases today and we are sending out our final amount of cases tomorrow morning! Finally! :)
@Tobias, we are giving back change to those domestic customers who sent us $8 since we were able to get the shipping down to $3. I'm going to follow up on you once I get home to check our database about your order. I will send you an email shortly, thanks for your support.
are all the cases shipped now? I'm located in Germany and I still haven't received them by now. Then I have two more questions: Maybe I didn't understood it but will there be a refund for those who paid the whole 8 $? And will there be a tracking number ??
Best regards from Germany
Hi Dwight, I'm located in Italy. Will also be part of the last 30 cases shipment? Haven't received the case yet.
@Dwight Peters: Awesome, thanks for the reply - can't wait! :-)
We are down to the shipping of our last 30 cases! @Enrique and @JamesXu you guys are up next.
We should be done with the shipping by next week.
@james Xu I'm in South Africa and also haven't received it yet.
@Dwight Peters have International orders been shipped out yet? Not a problem if they haven't but would like to know as our postal system can be a bit dodgy at times.
Hey Dwight, I'm located in Sydney Australia and I haven't received my case yet. Did i miss any updates? If you're still working on international orders then that's fine i'll wait patiently. just a little worried seeing as everyone got their's already.
Hi Everybody! This is awesome! We are glad that you all are enjoying the case. It's an awesome feeling to know that you are using our cases.
Hi David, we didn't forget about you so guys, sorry for the long delay in response time. We will start issuing back your change at the end of the month. Thanks for the support everybody :)
Hi fellow backers, I was wondering if anyone received their refund for the change in price for shipping. For instance I gave $16 for mine, but on the envelope it cost less than $6. Yes, I sent an email, but there was no reply so I'm checking if anyone else had better luck. Thanks
Love it! I just hope there was a portrait position. Most cases seem to miss this one.
Regarding the case, the stitches are really nice as well as the fabric. One of the best and nicest cases i put my hands on.
Recently I bought FlipSteady case, which is great too. It has a portrait position, but the finishing is not as good as the Origami Slate. If we combine these two cases together, we would get the ultimate best ipad case.
I got my origami a few days ago. Has anyone found a solution to the magnets turning it off through the back? Just out of curiosity, really, I just put it in a different shape and its fine. Aside from that, this really is a great product. The material seems very nice and sturdy. The shapes it folds into are great. I know there was a hiccup with all the business that went on, but even with that, I still recommend this to all of my friends. I am very satisfied. Nice job.
I haven't received mine, could you tracking the shipping ?
I received my Origami today and have to admit that I am very impressed with the design and functionality of the case. This is the most solid stand case that I've tried which even stands up to firm screen typing. Nice work, Dwight!
Review: I Love my Origami Slate and especially your partnership with the non profit The Supply! I have traded in my hot pink Speck case for this one. It makes giving presentations and speeches so much easier ! Start -up companies are not easy maintain so keep up the great work and I l look forward to more products from you!
Review: I Love my Origami Slate and especially your partnership with non profit The Supply! I have traded in my hot pink Speck case for this one. It makes giving presentations and speeches so much easier. Start -up companies are not easy maintain so keep up the great work and I l look forward to more products from you!
Aside from the magnet issue noted below, I'm really enjoying my Origami and am pleased with the purchase. My only other potential concern is with how well it lasts over time. Only time will tell! All in all, nice work putting this together! I hope it has been and will continue to be a profitable venture for you.
Minus the one flaw I pointed out with the magnets shutting off the iPad when completely opened flat, I like my case. This flaw may be partially remedied by overextending the cover or placing it in one of its shapes, both of which are annoying to do when I want to hold it in landscape or portrait mode. I can't wait to receive the colored ones. TrippyLighting's review are spot on.
It costed me $5.70 (shipping) to receive these 2 black models which I think is a great deal, and I anxiously await my 2 colored models as originally ordered. 4 nice cases for $45? Yes, please! But that's for my scenario, anyway I would recommend this case to a friend when it hits college bookstore shelves.
I am requesting an Amazon refund of my $25 pledge. If now we are required to pony up another $8, I will just purchase an Origami Slate when they are available at the retailer.
Sorry, I accidently hit the post comment button.
As I said the Origami Slate is very stable in all of its positions and the multiple ways it folds allow for more positions/ angles. Also, and this did not occur to me when looking at the project video or images, when folded in most cases the Origami Slate rests on the rugged, easy to clean outer surface and not on the soft suede material that is supposed to protect the screen. When using the iPad with kids in the family or out in restaurants table surfaces are less than ideally clean and I have already noticed some stains on the Apple iPad cover. That is not a concern with the Origami Slate and is a welcome feature.
It definitely looks and feels rugged and appears to be well made. The black outside is stitched in black yarn and the and light grey suede on the inside is stitched with a yarn matching its color. Nice attention to detail!
The case fits my iPad 3 well and all ports are easily accessible. The magnetic closure functions well. Perhaps a little too well.
There is only thing I'd try to improve in a next iteration and that would be the magnetic closure. To be precise it functions well and as intended when you close the lid over the display glass, however, it also shuts off the device when you fold it over completely to the other side.
A couple o nitpicks are perhaps that the case seems to fit the device snugly, almost just a hair too tight. In places for the on/ off switch and camera where the frame has cut- outs, the frame does not sit flat against the glass but lifts off of it about 1/16". A little less mug fit could possibly improve that. However, in day to day operation this plays no role.
So, would I recommend this to a friend ?
Assuming that Dwight has learned his business lessons here at Kickstarter, you bet I will!
So now I've had my Origami Slate for a several days and it's time for a little review.
I backed the project because it's funding is also used for a social cause and, of course because the multiple ways it folds and the simplicity of how it achieves that really appealed to me. I only have one other iPad case to compare it to, which is the regional Appe IPad case ....well...it really is only a cover. The Apple cover can only be folded, in ones at, which allows for two positions of the iPad. A flat(ish) position for typing etc and a more upright position and I find it rather easy to tip over in the latter one. The Origami on the other hand assumes more than one position and is super stable
Wow! Ok, I received mine just 10 mins ago. Put my iPad in, opened the case all the way and the magnets shuts off the iPad if opened flat. Is this a fluke?
By the way my refund is 54$, thanks for accommodate me and good luck with the rest if the backers
Me too I want I refund, this project have been a nightmare, just can't wake for it to be over
"Domestic backers should all receive their cases within two weeks"
Thank you, this is what I wanted to hear. From your update, it sounded like the cases wouldn't ship for a long time, "while we sell our remaining cases to get some more cash." That, to me, sounded like at least a month or two. I'm really glad that's not the case.
Pardon the pun,
Dwight, please issue a full refund of my $25 through your Amazon Payments account. This article may help: https://payments.amazon.com/sdui/sdui/helpTab/Checkout-by-Amazon/Resolving-Disputes/Issuing-Refunds
Yep, I've done my best to be patient. Now I'm demanding accountability.
"It's not uncommon for things to take longer than expected. Sometimes the execution of the project proves more difficult than the creator had anticipated. If a creator is making a good faith effort to complete their project and is transparent about it, backers should do their best to be patient and understanding while demanding continued accountability from the creator." from KickStarters FAQ.
I want my refund. Please process my refund today.
Our credibility didn't evaporate because majority of the people sent in the extra funds AND we were able to get the shipping price reduced. We are actually getting a lot of support on this, we just asked everybody to be patient.
No problem Mel, I will issue you your refund if thats what you want.
But I can personally guarantee that I will personally place your case in the mail Monday morning, if the post office was open today I would have done it now. Do you still want your refund, or can you please wait for Monday morning to come so I can put it in the mail.
Dwight, I'm sure you noticed that your credibility evaporated when you demanded $25 backers send you $8 more. So you may say, "You can expect yours next week" but it doesn't mean anything. We don't believe you.
Please process my refund immediately. *After* you process my refund, feel free to sell "my" Slate to cover the cost of my refund.
That's what we have been doing this past week around the clock sending out cases while the post office has been open. We have apologized profusely, and are doing everything in our power to make this happen. We have sent off cases last week, people have received them.
Domestic backers should all receive their cases within two weeks, international should be a week or two longer because of the distance.
We heard your concerns and acted. We admitted that there were learning curves but we are being proactive the whole way. Everybody will get their case.
Doug has it right: "And/or be willing to eat the unexpected costs to fulfill your promises." I understand you're college students and didn't do this maliciously, but you're squandering all of the goodwill you ever had, and possibly ruining the chance of Kickstarting something in the future.
You need to issue refunds to people who requested them (unless their case is IN THE MAIL ALREADY), and you need to provide a timetable for when units will be shipped out (doesn't have to be accurate, but as of right now you're a month behind on your promises).
If you do this, and apologize profusely, you *might* be able to save face. People might get your product and say, "well, they screwed up, but they owned up to it." If you keep waffling on this, people are going to start taking legal action against you, and you really don't want that.
Please see MY latest update. I demand a full refund.
Please see our latest update.
I am hereby demanding a refund.
Per http://www.kickstarter.com/terms-of-use : "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
You have stated that you cannot fulfill my reward.
The reward description you provided is "You will get a black Origami Slate case. To show our appreciation we are giving this case to you, our supporter, for a supporter price of $25 bucks(which will retail for $39) and your name will be placed on our Pantheon page on our website, www.SlateandStylus.com. We really appreciate your donation and want to thank you with a grateful Internet shout-out! Remember, our cases will ONLY be sold in College Bookstores! This opportunity is for a limited time only! Please add $15 for international shipping." Nowhere do you mention a shipping cost for U.S. backers.
Please process my refund at once.
Thanks Doug! That comment just made my day, this is truly a great learning experience for us. We appreciate you understanding.
Thanks for the update and clarification, Dwight. I appreciate that you're college students and that you're also budding entrepreneurs. I hope that you have many successful projects in your future and learn from this experience. In the future, make sure you have truly got your arms around your expenses and add a bit of a fudge factor for the inevitable hiccups before you set your pricing/reward levels. And/or be willing to eat the unexpected costs to fulfill your promises. That is how you build a brand and customer loyalty. I will wait for mine to be shipped free since a refund doesn't seem to be forthcoming.
Hi Alexandre, please refer to the latest update. We explained everything in detailed.
First, Thank you Sue stating Kickstarter's ruling on refunds and explanation of Amazon's way.
Mr. Peters you never have been clear that without the extra money would only be resulting in a slight delai.
So, what you are saying now is that the cases will be send this week without the extra money?
Thank you. I'll wait for my case. But as an FYI, also from the blog:
"It's up to the creator to issue a refund, which they can do through their Amazon Payments account. (Like PayPal, Amazon Payments allows refunds for 60 days from the date of charge. After 60 days, creators cannot reverse the same charge to backers' credit cards, so to issue refunds they'll need to initiate a new transaction to send money via Amazon Payments or PayPal, send backers a check, or use another method. Our support team has guided creators in how to issue refunds like these before.)"
Please read the latest Post Update! Thanks!
@Sue We intend on following through with every aspect of our KickStarter Project and we are taking every step possible to get you guys your cases.
From Kickstarter's blog:
I backed the project because I thought the way the slate folds is a neat and unique idea. I still think it is. However, the "technical" side is only on aspect of such a project. Kickstarter is a crowd funding site, not just another online purchasing option. For $25 + $8 we could have as well gone to one of these sites and plain ordered another iPad case with a very determined outcome!
If things happened during the project that had unforeseen effects perhaps you should have communicated that to " the crowd" and asked for advice. Waiting until you have the cases ready for shipping and then asking for more money is a rather shady business practice.
Your mail stated that " Unfortunately we can not afford to do free-shipping". There was no mentioning of slightly delayed shipping in case we would not want to spend $8.
Once again Alexandre, we can not issue a refund. We did not know of the cheaper option, if we did we would requested that initially. We are not trying to get money from you nor or we trying to get money for our mistake. We are trying to get these cases to you as soon as possible. We are not forcing you to send in the money for shipping, we are just explaining without it the mailing of your case may be delayed slightly.
You couldn't look for the cheaper shipping option first before asking for more?
I still won't pay the extra 4$, and don't even know how much time your going to ask us tu wait for the free shipping option.
I've already lost patience and disappointed in the fact that you tried (and still are) trying to get more money for your mistake.
Since I won't be paying more, if your not going to ship the 2 cases I ordered this week (since you have them already in the post envelope it shouldn't be too hard) I want a refund
Hello everybody, please read our latest update.