Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Never got the email, but was able to get on shortly after I posted on here. I thought you guys had fixed it from your side. Either way, it's a non-issue at this point.
Love the new triggers! I use the temperature triggers for auto-on and auto-off. I just wish they could be set by Fahrenheit not just Celsius.
We are still missing your survey answer about your shipping address. Can you reply?
Apologize for the emails. We will see what we can do for that.
Ummm.. We are not observing the same issue now. Can you send email to our support team from "Contact Support" in the app?
We will check and get back to you.
Sorry for the delay. We will reply you shortly.
Hey guys... I sent your support team an email about a humidity sensor issue last week on one of my units, and I’m yet to receive a reply. Any follow up?
I don’t get my nature remo. May you check?
Ok new Android app. That's a good start. Only problem is, I have to click an email link to use it, and when I have the app "send an email", it never gets sent (not in email nor Spam folder).
Why do we receive some emails in Chinese only?
I haven’t received any Remo. Can you check. It has been years until I forgot
Still waiting for the Android app to look and more importantly function even remotely as promised.
Terribly sorry for being absent here!!! We have been updating on our web site but could not have written much contents in English.... Yes, we are arrive and will have major update shortly!
We have direct integration with Amazon Alexa in Japanese (English one is under review process now) but Google Assistant in English and Japanese.
Yes, we will have major update shortly (allowing you to use sensors to trigger sending commands and others). The layout will be renewed as well. However, changing to Fahrenheit option is not as straightforward as it looks snce it is also related with our database. Let us focus on the current update and we will see what we can do for the Fahrenheit.
The app timer should work for any appliances you register. Please let our support team know about the issue if you still have that.
We just confirmed that we have already sent you the reply.
Umm... It might be a bug in the app. Can you write an email to our support (support at nature.global)? We will guide you how to add your ac as well.
Is this company still around? The app hasn't been updated in forever and two years after release the device sell can't convert to Fahrenheit. Temperature and humidity sensors don't work. Ifttt connectivity hasn't been updated at all.
The app is going to be deleted from the store since I doubt it's following the latest apple design specs.
My rules happen 1 hour later than the scheduled time. Is there a TimeZone setting or a DST setting somewhere. I don't see one in the App.
I have a schedule to Power on my AC at 11am. It executes at 12 noon instead.
Is there an update coming to allow temp in F instead of C.
Also how do you get AC window units added.
Neither of My Window units are recognized by Remo.
I got my Remo some time ago but only got it out of the box and tried using it recently. However, it doesn't connect to my wifi at all. Sent an email to your support a few days ago but no reply yet. Can you kindly reply? Realized the sides of my unit has some gaps too (unsure if it is normal or if the unit was damaged from shipping).
The app was just updated to allow for timers. This only works if you’re using it with the mini split systems I believe. It does not work at all with my portable ac unit.
And still no Fahrenheit option.
Are you ever going to have any other updates to the app? Cleaner layout and support for Fahrenheit? Anything else? How can we find out what your plans are ? It’s deep cold winter here but would still like to know for next season.
Hi. Does it support direct alexa without iffft? Sensibo can do it though.
Sorry but Remo does not support homekit. We believe that have communicated this before.
@creator - any progress with homekit ?
Thank you for your feedback! Unfortunately, "swing" option is not anything we can easily add.... We will consider it for the next generation of Nature Remo.
Hi team, just wondering whether is possible to add the "swing" option for the kelvinator control? Other than that everything is fantastic and I'm really happy with it :)
The best way is to compare with another humidity sensor. If you do not have another humidity sensor, please contact firstname.lastname@example.org. We will help you to find it out.
How do we tell if we have a defective humidity sensor eligible for replacement?
Let us see what we can do. Can you send us the AC and the remote model number to email@example.com?
Hi. I have Gree split air conditioner and Remo (Android) app finds only one type of Gree AC. However it doesn't work properly with the model I have. Can you add my model to database? What data do you need?
Sorry for the inconvenience.
You need to use the same browser with IFTTT to log in from the Nature's magic link. Sometime, your email app opens the link with another browser. In order to avoid it happening, can you try to copy the magic link and paste in the same browser that you open the IFTTT web site?
If you still face the same issue, please send email to firstname.lastname@example.org.
Hi - I can’t get ifttt to connect to my remo account. It keeps throwing an error when I enter my email address from the remo app into the connector in ifttt. Help!
Thanks for your feedback! Yes, we will add rules in the future update. As for Bonjour, it seems that they also plans to integrate IFTTT so you might be able to connect with Remo through IFTTT (it is up to what they will offer on IFTTT).
Would be nice if for example ambient temp is 30C and nature Remo can detect that and turn on a/c at a preset temperature using rules.
Would you guys also consider integrating with Bonjour (funded on KS) as it kinda n works like alexa. Would be cool if I told my Bonjour to "turn on my a/c"
Thanks for your feedback! Yes, we are aware of the interface design issue and working to improve it now!
I think you should revisit your interface design. I finally figured out how to change the geofence and it is working but I had no idea I could move past the enter/exit checks. Some sort of prompt it indicator would be helpful. Thanks
We modified the language as it was a bit confusing. You can change the area for geo-fencing as you want. As for the multiple events, let us consider for the future update. We will let you know once the Fahrenheit option is available.
When will you have Fahrenheit option?
How are you defining Home? It appears that the geofence is using my work address as home.
Can you add the ability to have multiple events triggered as a part of the rule? I would like the rule to send two events to my ac unit.
Thank you for the kind feedback! Below is the answers to your questions.
>1. When u will add "temperature " triggers that we can use the temp sensor?
>2. When you will add "timing" trigger or time shift that it will adjust when the ac will automatically?
Yes, you can use the scheduling trigger on IFTTT already.
>3. How can i see what is the temp of the AC in the momen? Like if the AC is now working on 23 cel or 23 cel?
Can you send us the model code for your AC and its remote to email@example.com? We will look into it.
>4.My ios widget doesnt work at all, nothimg happen when iam pressing.
Sorry for the inconvenience. We will look into the issue and get back to you.
Thank you for the feedback. Let us look into the issue and get back to you.
the widget on my iphone doesn't work though. i still have to go into the main app to turn it on or off
Sorry for the inconvenience. We have pretty extensive coverage for Daikin AC. Can you send an email to firstname.lastname@example.org with the name of your AC and the remote so that we can better support you?
Nice progress, few things;
1. When u will add "temperature " triggers that we can use the temp sensor?
2. When you will add "timing" trigger or time shift that it will adjust when the ac will automatically?
3. How can i see what is the temp of the AC in the momen? Like if the AC is now working on 23 cel or 23 cel?
4.My ios widget doesnt work at all, nothimg happen when iam pressing.
Thanks!! Good work
Still not recognize my Daikin remotes. Any updates? My remotes should be like any other standard Daikin remotes used for decades. I'm happy to provide any extra info if you need.
Sorry for the disappointment. We will do our best to release new features in Android app asap. Meanwhile, let us know if you want to try IFTTT integration. We recall you were waiting for the IFTTT integration.
Well it works, and it does work remotely (on a distant network), but it's still little more than a remote control. All the functions promised and the management aren't available, and the ones that are available are on iPhone only. Still very disappointed. $80 for this?
Sorry for the delay in response. We have been checking with our fulfillment center about your package. Will get back to you shortly.
1/ They really send you your command
2/ It really works
Tired of waiting for my parcel and having NO RESPONSE
sorry just noticed the other messages.
Answered my question.
I was wondering how the temperature sensor works.
my thermostats says 24.5 and my remo app says 29.6
Just wanted to understand.
We are working on API/IFTTT integration now. We will send the update once it is ready.
Apologize... We do not have the function yet....
The newest update adds important functionality, but is there a way to change the temperature reading from Celsius to Fahrenheit?
Hi, do you have any news about API? Or integration with IOT systems like SmartThings?
Apologize for the inconvenience. Let us support your via support email you sent us.
Apologize for the inconvenience. We have sent you a reply to your email.
i'm stuck at
When you see the "Tap Remo!" screen in the app, hold the Remo in your left hand and tap the center area of Remo with your palm of the right hand.
Remo's front light should blink yellow while waiting for your tap, and blink blue when Remo
i try multiple time to tap, nothing happen, i'm unable to make it work,
i also try to reset multiple time.
Definitely does NOT work from anywhere. My phone was connected to the internet and the Remo is connected to my unit. Maybe it's because my unit (LG) isn't supported. Yet you advertised ANY air conditioner with a remote. At this point, the Remo is STILL no better than my original remote. #NotHappy.
We are still working to utilize the sensors. Apologize for the delay. As for the functions for ACs, yes, we do not have the swing function in the app as the swing has a lot of varieties in different ACs and we found that it is difficult to support it in a unified manner. However, you should be able to use the other functions in the AC dedicated UI.